Disruptive Technologies and Innovative organizations

Disruptive Technologies and Innovative organizations Author’s Name The Institutional Affiliation Course Number and Name Instructor Name Assignment Due Date Being an e-commerce giant along with a cloud computing behemoth, Amazon is a master at integrating cutting-edge technology into its entire functionality to foster competition and innovation. The company enhances customer experience and operational efficiency through technological and strategic implementation to sustain new market entries and service development. Considering Disruptive Technology and Innovation, Amazon uses artificial intelligence (AI) and machine learning (ML) to deploy and provide personalized customer experiences and efficient logistics. AI drives recommendation systems to increase customer engagement and sales by using customer prediction and product suggestions (Singh, 2021). According to Ananthakrishnan et al. (2018), Amazon integrates IoT systems throughout its operations and products to utilize comprehensive data for decision-making. IoT functionality improves product performance and delivers relevant market data for Amazon’s strategic planning. Thus, Amazon exemplifies efficiency in its supply chain through predictive analytics to forecast demand, automate warehousing, optimize delivery routes, and reduce operational costs and delivery times. Additionally, Alexa-powered devices are standard bearers within the smart home sector (Fanti, Guarascio & Moggi, 2022). Amazon leverages this technology to expand its product range while making users depend on its products in daily routines, which leads to recurring customer purchases and gathers important customer preference information. As per Priyadarshini and Veeramanju (2022), the innovative capabilities of cloud technology become apparent through the Amazon Web Services (AWS) platform. AWS has taken a significant position in the cloud industry through its efficient cloud solutions, which maintain continual support for ...