Developing a Purchasing Process. Management Essay
For a hospitality business to be successful, the management team must have a strong purchasing process which includes both selection and procurement. This process must be well-established in order to control costs and deliver the best possible product / service for its target customers.
For this assignment, you will choose one (1) major restaurant chain from the list below that uses central commissary and develop a new purchasing process for a single restaurant unit. You will use this restaurant chain as a framework (i.e., the menu, average restaurant size, and management / employee organizational structure) for developing a new purchasing process. Note: You must create your own purchasing process for a single restaurant unit based on the concepts you have learned in the course. Do NOT just report on the restaurant chain’s current purchasing process.
the one I choose is:Chick-fil-A
Choose one (1) major restaurant chain and provide a brief overview including:
a history of the chain
the type of cuisine(s) and theme
the number of restaurants
the average restaurant size (seating capacity) and layout (both front and back of the house layouts)
the standardized menu (both food and beverage)
Describe the restaurant chain’s central commissary including the products it supplies and it doesn’t supply, and analyze how the central commissary benefits a single restaurant unit.
Select at least three (3) purchasing technologies from the following list: inventory-tracking, storage management, product ordering, product identification, and bar-code reader. Explain how those you have chosen will be used to optimize the purchasing process for this restaurant chain.
Explain how the new purchasing process for this restaurant unit follows and abides by the five (5) major purchasing objectives. Provide a rationale for each objective.
Use at least three (3) quality references
Developing a Purchasing process
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In order for a hospitality business to be successful, the management team must have a strong purchasing process which includes both selection and procurement. This process must be well-established in order to control costs and deliver the best possible products and services for its target customers. A strategic approach to purchasing process boosts the efficiency and profitability of a company (Stross, 2013). A company is supposed to centralize purchasing, have a plan for purchase, focus on quality, purchase goods locally, constantly negotiate and base the supply chain management on the real-time demand. Chick-fil-A is one of the American fast foods restaurant chains. The restaurant serves breakfast before its transition to the lunch and dinner menu.
The purchasing process is very important and is an essential part of the foodservice operation at Chick-Fil-A Restaurant. All the competent cooks are supposed to be skilled when it comes to appropriate ingredients, accurate amounts, time and the best price. The history of this restaurant stated in the 1940s when Truett Cathy opened a Dwarf House. This was two decade after the introduction of the first chicken sandwiches in the country. This was the recipe that was to open the first Chick-Fil in 1967. Chick-Fil-A has one of the best chicken sandwiches on the market (Jimenez, Pulos, & Open SUNY Textbooks, 2016). These sandwiches were created as a result of a poultry surplus in the economy. The brand frozen chicken made by the restaurant is never frozen because it arrives in the restaurant fresh and it hand breaded in site. The workers of this restaurant are also expected to use elevated language like "my pleasure" because it more courteous. Additionally, Chick-Fil-A has various locations in 47 States of the United States except for Alaska, Vermont, and Hawaii. In 2014 a contract was also signed whereby the owners agreed that the restaurant would remain private (Stross, 2013). Despite the fact that the name Chicken-fil-A illustrates chicken and fillet the capital letter A stands for top quality. The company has a magical sauce made by a mixture of honey mustard, ranch sauces, and barbecue. The restaurant has an expensive menu although it is an unofficial menu of tasty combinations. These items include a spicy chicken biscuit, a Buffalo chicken sandwich, cheese fries, grilled cheese, chicken quesadilla, and a root beer float among others according to Country Living.
The company has available customer seating of 1200 square meters excluding the bar seating. Additionally, there are 1200 out of 15 full-service restaurants that work out of 80 seats (Jimenez, Pulos, & Open SUNY Textbooks, 2016). For example, if customers prefer to choose a more compact layout, they can cut the space per each customer to 12 square feet to a full-service restaurant. The following specials are found on the menu of the restaurant’ chicken soup, kids meals, yogurt parfaits, chicken meals, chicken combos, and baked pot...