Organization Diagnostic Models: Industrial Services of America, Inc

Essay Instructions:

Case: Introduction to Open Systems Theory BACKGROUND The case for this course is a little different from most classes, because it is an ongoing case analysis, and we call it the Integrative Case Project. In this Module, Case 1 is about understanding OD models and applying them to a specific organization. In Case 2 and Case 3, you will use one specific OD model to analyze the Inputs and Outputs of a specific organization. In Case 4, you will use another model to analyze the Throughputs of a specific organization. And in Case 5, you will use OST and Feedback Loops to analyze the potential learning situations in a specific organization. By the time you are finished, you should have a very complete and integrated analysis of your organization. You will analyze one organization throughout the course, applying different models to assemble an organizational diagnosis. The organization will be Industrial Services of America, Inc, identified as a leading company in Forbes' 2010 Best Small Companies. REQUIRED READING: Refer to the assigned and optional readings in the background for this module. Review Case Analysis since it is so important in this final course. The purpose of a Case is to show that you have thought critically about the subject matter that you are learning AND to make an argument for a Claim about the specific situation in the Case assignment. Stephen Toulmin has developed an Argument Methodology that is very useful in Making a Case. To review Case Analysis and Toulmin\'s Argument Methodology, go to Making a Case page. CASE 1 ASSIGNMENT: Make a Case for which OD model you think is the best for doing an OD analysis for Industrial Services of America, Inc. based on several current issues the company is facing. You must identify these current issues through your own independent research about Industrial Services of America, Inc. There are several parts to this assignment. KEYS TO THE ASSIGNMENT: As the warrant for your case, explain the purpose and the value of conducting an OD diagnosis. Then briefly evaluate each of the models presented in the background reading by Falletta. Omit Falletta\'s Org Intel model. Do NOT merely describe the models. You need to infer and comment on their strengths and weaknesses, and specifically indicate what type of organizational problem or functional area would benefit from an analysis using each model. This too will add to the warrant for your Case. Now, Make a Case. Once you have discussed each of the eleven models, their strengths and weaknesses, and how they could best be applied, identify the model that you would choose for use in your analysis of the chosen company. First, introduce the company and describe its products/services. Then clearly explain the issues you are most concerned about. Then explain why your selection would be the best choice. You may want to find more data/information about the chosen model to make a stronger case with more backing. This should be a 5 page paper (not including Title Page and References.) This paper is due by the end of the module. ASSIGNMENT EXPECTATIONS Your paper will be evaluated on the following seven (7) points: Precision - Does the paper address the question(s) or task(s)? Breadth - Is the full breadth of the subject, i.e., all the keys to the assignment, addressed? Depth - Does the paper address all elements of the topic in sufficient depth? Does it include and apply the background readings and other background resources? Are they included as references? Critical thinking – Are the concepts of this module applied accurately, logically, and relevantly? Organization - Is the paper organized in a coherent and systematic manner? Are headings included in all papers greater than 2 pages? Clarity - Is the writing clear and the concepts articulated properly? Are paraphrasing and synthesis of concepts the primary means of response to the questions, or are thoughts conveyed through excessive use of quotations? Referencing (citations and references) - Does the paper use citations and quotation marks where appropriate? Are all references listed in the bibliography used and referred to via citation? TIPS AND SUGGESTIONS The biggest problem students run into in this assignment is in simply describing the different models. In evaluating the models, be sure to go beyond mere description and discuss them in terms of strengths, weakness, similarities, differences, etc. Stress critical thinking! Use these insights to support and justify your assessment of which of these models is best for your chosen company. Optimize your research time: Get an overview of the case assignments so you know what information you will be looking for when you do research. As you do research for Case 1, you can also be finding information and data for the other cases, too. Continue this strategy as you do research for the next case and the next, etc. The more information you have about the chosen company, the better you will get to know it. The better you get to know it, the better your analysis will be. You may use a simple diagram to highlight important factors. However, do not use the diagram in lieu of valuable analysis (or to take up valuable writing space) - it should be in addition to your paper of 5 pages of analysis. Just because you have written the minimum five pages does not mean that you have adequately covered the topic. Err on the side of writing more rather than less. Choose the data you use carefully. Is it relevant and important? Include a cover page and reference page, in addition to the 5 pages of analysis described above. Include headings within the paper Cite AND reference all sources that you use in your work, including those that you do not quote but paraphrase. This means include citations and quotation marks for direct quotes of more than 5 words, and citations for that information which you have \"borrowed\" or paraphrased from other sources. -------------------------------------------------------------- please on a separate paper write in 10-15 sentences the answers to these questions. The Threaded Discussions in this course are intended to give you some leeway in discussion. The topics are broad, and we are looking for you to take the discussion in directions that are useful and meaningful. For this module, we will discuss open systems theory. What is open systems theory? How can open systems theory be used to understand an organization? Discuss how open systems theory could apply to an organization to which you belong; or you could discuss applying open systems theory to National Presto Industries, Inc

Essay Sample Content Preview:

ORGANIZATION DIAGNOSTIC MODELS: INDUSTRIAL SERVICES OF AMERICA, INC
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Organization Diagnostic Models: Industrial Services of America, Inc
Introduction
The purpose of this case is to examine different organizational diagnostic models / organization development models which are used in evaluating operations of an organization and determine area which needs to be improved. The case discusses the different organization models in a comparative manner to understand their operations, advantages and disadvantages over each other and the most appropriate model which I would use to analyze Industrial Services of America, Inc. There are four main reasons why use of organizational models helps those evaluating the operations of an organization to understand it much more quickly and clearly. Hence the model; enhances understanding of organizational behavior, assist in categorizing and interpretation of data and lastly it provide a common language which could be understood to the trouble spots and address them.
Organization Diagnostic Models
There are twelve organization diagnostic models which are used in the analysis of organization performances which are; Force Field Analysis, Leavitt`s Model, Likert System Analysis, Open System Theory, Weisbord Six-Box Model, Congruence Model for Organization Analysis, McKinsey 7S Framework, Tich`y Technical Political Culture (TPC) Framework, High Performance Programming, Diagnosing Individual and Group Behavior, Burke Litwin Model of Organizational Performance and Change and Falletta`s Organizational Intelligence Model (Ford, 2008).
Force Field Analysis this model analysis on how an organization manage its problems by indentifying both the driving forces which are the factors that are supporting the organization to meet its objectives or goal as opposed to the external forces know as the environmental forces such as poor morale and limited resources which would prevent the organization to attain its goal. Its advantage is that the organization is able to identify the environmental forces before and get measures to mitigate them (Office of State Personnel, 2008). While its disadvantages is that there could be other internal factors which are not considered by the model which would prevent the organization to attain its goals
Leavitt`s Model uses the organization structure, technological advancement, tasks being done and human variables. Due to the fact that the entire four variables are interdependent such that when one changes it changes the other could be both advantageous and disadvantageous. If the change is positive it boost the variables of the others while if it is negative to reduce the effectiveness of the others. Likert System cal Analysis Model employs use of measuring each of the variables independently (Falletta, 2005).
The variables being considered by this model are control of performance, setting of goals, motivation of employees and interaction and communication. Its main advantage is that the model is able to indentify four different types of management system which provides better understanding of the system while on the other hand it spends a lot of time to measure each of the variables used.
Open System Theory model is used to view the organization as a social system which encompasses the environment in its operations rather than referring the environment as external factors. According to Alderfer, (2010) the environmental factors and input are considered together in transformation of an organization to attain its objectives/goals. Its advantage is that unlike other models which view environment as being external factors it is being considered here (Jung & Beliveau, 2009).
Weisbord Six-Box Model utilizes the variable organization structure and how they interrelate, leadership, helpful mechanisms and purposes. The disadvantage of this model is that variables relations/interdependency is not explicit. While its advantage is that the environment does not have any influence in the organization input or output. However, the effectiveness of the organization is determined by the gap between the variable in the organization (Torgerson, 1984). Congruence Model for Organization Analysis model, analysis on how the organizations are dynamic and the interactions which take place at the individual groups as well as the system levels. Its advantage is how the external environment is able to provide feedback to the input and outputs related to it enabling the administrators take early measures to mitigate any chances which would make the organization not be able to attain its objectives.
McKinsey 7S Framework model analysis using the variables of the staff skills, strategy used shared values and style. The variables are interdependent and the illustration used is known as managerial molecule. Its main disadvantage as compared to other modules is that all its variables must change for it to be effective (Krogh & Roos, 1996). Tich`y Technical Political Culture (TPC) Framework module has a combination of many variable with varying capabilities some of them are strong while others are weak and the environment is include through the organization for the input and outputs just like in Congruence Model. Its advantage is that all variables are analyzed from a political, technical and cultural perspec...

Updated on January 26, 2024

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