100% (1)
Pages:
3 pages/≈825 words
Sources:
0
Style:
APA
Subject:
Literature & Language
Type:
Essay
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 10.8
Topic:

Conflict Resolution

Essay Instructions:
Please see attachment.You can use your own experience.Family conflict,Community conflict.For example tenant vs.landrol.Or you and your neigbour, Things from the media. If you chooes this one I live in Canada!!!! Something what you can negotiate. Please read the instruction!!!!!! Guidelines for a Personal Case The personal case is a brief description of an incident in which you have been involved or in which you expect to be involved that concerns conflict and raises issues for negotiation. a) choose an experience that is or was important and challenging for you and the party (ies) involved. b) A case that contains questions, puzzles, or challenges provides a richer vehicle for analysis. c) Make sure that the experience is bounded and manageable, so that it can be described in 3-4 pages double spaced. Your description need not be elaborate: simply provide enough information to enable someone unfamiliar with the case to understand the essentials of the story. Please feel free to disguise the case if you wish. The personal case should be just the facts – a description, not an analysis or interpretation, of the key events. But the ‘facts' can include what you were thinking and feeling at the time the case occurred. Your analysis will constitute another assignment. In a page or two , provide a brief description of the incident or the essence of the challenging situation. Include in your discussion: a) key elements of the organizational context – the situation in which the incident occurred; b) your goals or objectives (what you wanted or hoped to accomplish); and c) your strategies for achieving your goals. Then, in another page or two, provide a brief sample of a dialogue involving you and the other person or persons involved in the incident. Please use the format shown below to present the dialogue: Underlying thoughts, feelings What was said: Me: Other: Me: Other: etc. In the right hand column, present a script for a part of the conversation as you recall it (or imagine it, if the incident has not yet occurred). In the left hand column, put any thoughts or feelings you had or might have in the course of the conversation that were not expressed. Approach Case writing is very much like telling a good story. When writing about a case in which you were involved, it usually works to write in the first person. Describe what happened as you saw it, including your own thoughts and feelings. It is usually best to focus the paper around a particular experience or series of experiences, rather than trying to cover many months or years. A single critical event (or brief sequence of events) usually works best. Obstacles and conflicts are likely to be the ingredients that make a case interesting and worth exploring. *When choosing a story, recall that you will be analyzing this case as step two of the assignment – looking at causes and elements of the dispute (such as interests, BATNAs, issues of trust, style, etc. – check Gary Furlong's book), and dramatizing it in front of the class (negotiation, mediation format) What if I cannot think of a situation that is or was emotionally challenging, and serious enough that I would consider formal routes of conflict resolution (mediation, complaint, lawsuit)? You may look at current events and choose a situation covered in the press (e.g., an Ottawa public school teacher and principal in conflict over Ontario government position on salary increases). Please use formal citations if you choose to do this. III. Organizing your case The following are suggestions that you can follow but feel free to organize the paper differently if you feel another format enables you to develop your case and tell your story more effectively. 1. Set the state with a relatively brief description of the organizational setting and your role in it. Provide the information that you think will help the reader understand the most important elements in the situation. (this requires you to be selective!) 2. Focus on direct description of events. 3. A good case usually ends with a question or an unsolved problem. The focal question or problem should be yours, not someone else's. Your question should be about what you can or should do. 4. You may choose to disguise the identity of the individuals and the context.
Essay Sample Content Preview:

Conflict Resolution
Name:
Course:
Tutor:
Date:

Conflict Resolution
I live in a small house uptown, and recently, I decided to undertake a renovation project where I would redesign parts of the house. This proved to be an enormous task so I decided to employ the services of professionals to assist me with the project. I consulted the services of an interior designer. For the work to be done properly, I choose the services of a contractor who was referred to me by a friend and charged significantly less for his services compared to the contractor who came with the interior designer. My hope was for them to work in harmony together to obtain the best results for a reasonable amount. After consultations with the designer and an architect, we settled for certain plans and designs for the house. The changes would take place in specific sections of the house. This meant all parties involved in the project were required to spend more time together in order to make certain that they are coherent, and the project is done to my satisfaction.
As the work began on my project, conflicts started arising. The main conflict was on the layout of the design and the actual work that the contractor was doing. As the project started taking shape, I realised that the plans I had initially approved from my interior designer and the work done by the contractor were different on many fronts. There were fundamental changes to the initial plans that could not be ignored. I confronted the contractor who accused the designer of making plans that could not be implemented given the design of the house. The designer, on the other hand, blamed the contractor for not following the designs as he and been given. The designer’s main point of concern was the contractor expected a revaluation of the project and wanted to issue a new quotation with revised figures.
The differences that arose forced me as the client to schedule a sit down with all the parties involved. The main areas that needed to be addressed were the designs of the houses, payment terms, and working in harmony. During the scheduled meeting, I began to express what I expected out of the project clearly, and what I expected the result to be. I also presented all parties with an outline of the budget that I expected them to use. We reviewed the progress that had been made to that date in an effort to access the full implications of the situation and how fast the project can...
Updated on
Get the Whole Paper!
Not exactly what you need?
Do you need a custom essay? Order right now:
Sign In
Not register? Register Now!