Servant Leadership in 7-Eleven

Servant Leadership in 7-Eleven Student’s Name Institution Servant Leadership in 7-Eleven Servant leadership is the concept of serving employees, clients, customers or the community) as a priority. It emphasizes on facilitating and helping employees grow and reach their maximum potential, empowering both individual employees and the company’s success. 7-Eleven is a company that embraces servant leadership. Servant leadership style aims to improve performance and encourage leadership development throughout the company and hence benefiting both the company and employees. 7-Eleven applies servant leadership to serve others based on the need or desire to do so to help their employees develop professionally. 7-Eleven is known for its corporate culture of servant leadership and claims to be “build to serve.” Their leadership philosophy is shared in the mission statement and marketing material that to grow and succeed the priority must be the need of others. Their tag line is “Serve. Lead. Do what is right” (7-Eleven Corporate, 2019). Their service-oriented culture recognizes the value of accountability, recognition, and teamwork. In 7-Eleven, servant leadership is about leaders connecting with their employees and making sure that they understand that they are there to support them; giving 110% to their needs as well as the needs of the company and guests (customers) (7-11, 2013). Managers do not boss people around. Instead, they do things with them, showing them that they care. One manager says, “When your team sees you are out doing the thing you hired them to do and you are excited doing it, they get excited, and this engages your team. Therefore, they see you care about your business that’s the part of servant leadership that makes you succeed” (7-11, 2013). 7-Eleven is committed to the growth of its franchisees’ business. When franchisees’ businesses grow, they are more excited, and they are more profitable and offer an opportunity to work in the community. “My franchisees involved in the community that’s my reward coz I know we are doing the right thing for the franchisees and the community (7-11, 2013). The greatest thing about servant leadership i...