Technology Needs Assessment

Conduct a health information technology needs assessment. Then, in a 4–5 page executive summary, present your findings and recommendations regarding a new or upgraded telehealth technology for your organization or practice setting. Introduction Note: Each assessment in this course builds upon the work you have completed in previous assessments. Therefore, complete the assessments in the order in which they are presented. Nurse leaders play a key role in the decision-making processes associated with the purchase of a health information technology and any subsequent technology upgrades and improvements. A thorough and accurate needs assessment establishes a foundation for evaluating the overall value to an organization of the various technologies that can be used to support nursing and improve patient care. The needs assessment you will conduct in your first assessment enables you to take a systematic approach to developing knowledge about a new or upgraded telehealth technology that would impact nursing practice. The needs assessment also identifies assessment work that may already have been completed and any gaps that still exist and must be addressed. The goals of completing the needs assessment are to: Identify gaps in practice that must be addressed to improve patient care. Understand the nature and scope of needed changes and identify associated opportunities and challenges. Enable a thoughtful and systematic approach to change implementation and management. This assessment provides an opportunity for you to work through the needs assessment process and present your findings in a way that will help you gain the support of executive leaders. PREPARATION Note: Your needs assessment will provide the basis for the remaining assessments in this course. Telehealth technology can be representative of many different scenarios. For example, the technology could be designed to assist nurses with providing care, such as chronic disease management, to rural patients. It could also be designed to enable physicians to access enhanced care strategies from other providers in another part of the United States, or internationally. Such care strategies might include radiology readings or assistance in an operating room with a new procedure. For this assessment and all remaining assessments, choose any new or upgraded telehealth technology that you would like to see implemented in your organization or practice setting. Be creative and imagine what it would be like to have any telehealth resources that would benefit your community. Then, imagine that executive leaders in your organization or practice setting are considering the purchase of those resources to improve the quality of care provided to patients and enable medical and nursing staff to extend coverage for patients in the region. Finally, as a nurse leader with responsibilities in upper management, imagine that you have been asked to determine whether this purchase will adequately address key issues in patient care and lead to improved outcomes. To prepare for the assessment, you are encouraged to reflect on performance gaps in your organization, what outcomes are measured, and how telehealth technologies can help to improve outcomes. Also, consider how you would effectively communicate the need for a new or upgraded technology to executive leaders in a way that will help you obtain their support. In addition, you may wish to: Review the assessment instructions and scoring guide to ensure that you understand the work you will be asked to complete. Review the Guiding Questions below on the Technology Needs Assessment, which includes questions to consider and additional guidance on how to successfully complete the assessment. Guiding Questions Technology Needs Assessment This document is designed to give you questions to consider and additional guidance to help you successfully complete the technology needs assessment assignment. You may find it useful to use this document as a pre-writing exercise, an outlining tool, or as a final check to ensure that you have sufficiently addressed all the grading criteria for this assignment. This document is a resource to help you complete the assignment. Do not turn in this document as your assignment submission. Composing the Executive Summary Explain the relevance and importance of a needs assessment. • How will the needs assessment help ensure positive outcomes? • What are possible consequences for the organization of not conducting a needs assessment? Identify the key issues in nursing care affecting patient outcomes that the new or upgraded technology will address. • What areas of concern will strongly influence leadership’s purchase decision? • For example, some of these issues might address using the new technology to aggregate data that can be used to: o Monitor trends that affect the use of bundles specific to:  Ventilator assisted pneumonia (VAP) care.  Catheter associated urinary tract infection (CAUTI) management.  Surgical site infection (SSI). o Improve antibiotic stewardship. o Monitor 30-day readmission rates specific to congestive heart failure. o Support clinical decision making/evidence-based practice (EBP). Identify the safety requirements and regulatory considerations when using this technology. • Consider issues, such as meaningful use or compliance with federal and state standards for reimbursement. Identify the patient confidentiality and privacy protections that the new or upgraded technology must address. • What information security safeguards are features of this technology? • What are the potential security risks associated with this technology? Describe the potential impact of internal and external stakeholders and end users on the acquisition of the new or upgraded technology. • Who are the stakeholders, and what is their role? • How might these stakeholders influence organizational change? • How would you engage stakeholders in sustaining a vision for change? • How will you address the possibility of staff resistance? Support assertions, arguments, conclusions, and recommendations with relevant and credible evidence. • Integrate relevant and credible evidence from at least five peer-reviewed journals or professional industry publications. • Provide clear and explicit supporting evidence. o How or why does particular evidence support a claim? o Will your reader see the connection? • Summarize, paraphrase, and quote your sources appropriately. Write clearly and concisely in a logically coherent and appropriate form and style. • Write with a specific purpose and audience in mind. • Adhere to scholarly and disciplinary writing standards and APA formatting requirements. Submission Reminders • Have you explained the relevance and importance of the needs assessment? • Have you the identified the key issues in nursing care affecting patient outcomes that the new or upgraded technology will address? • Have you identified the technology requirements, including regulatory considerations? • Have you described the potential impact of internal and external stakeholders and end users on the acquisition of the new technology or technology upgrade? • Are your claims and conclusions well supported by at least five sources of credible evidence? • Is your executive summary properly formatted and 3–4 pages in length, including the title page and reference page? • Have you proofread your writing to minimize errors that could distract the reader and make it more difficult to focus on the substance of your summary? REQUIREMENTS Determine the need for. new or upgraded telehealth technology. Present your findings and recommendations in an executive summary. Include any available assessments and gap analyses that may have been conducted previously. Complete the Vila Health: Preparing for a Technology Needs Assessment simulation. Vila Health is a virtual environment that simulates a real-world healthcare system. In the various Vila Health scenarios, you will apply professional strategies, practice skills, and build competencies that you can apply to your coursework and in your career. The information you gather in this scenario will help you to complete the assessment. The executive summary requirements, outlined below, correspond to the grading criteria in the Technology Needs Assessment Scoring Guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed. The Guiding Questions: Technology Needs Assessment document linked above provides additional considerations that may help complete your assessment. In addition, be sure to note the requirements below for document format and length and for citing supporting evidence. -Explain the relevance and importance of a needs assessment. -Identify the key issues in nursing care affecting patient outcomes that the new or upgraded telehealth technology will address. -Identify the safety requirements and regulatory considerations when using this technology. -Identify the patient confidentiality and privacy protections that this technology must address. -Describe the potential impact of internal and external stakeholders and end users on the acquisition of this technology. -Support assertions, arguments, conclusions, and recommendations with relevant and credible evidence. Write clearly and concisely in a logically coherent and appropriate form and style. Competencies Measured By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria: Competency 1: Evaluate technologies used to gather patient data; inform diagnoses; and enhance care quality, safety, and outcomes. -Explain the relevance and importance of a needs assessment. -Identify the safety requirements and regulatory considerations when using a new or upgraded telehealth technology. Competency 2: Develop a collaborative technology integration strategy. -Describe the potential impact of internal and external stakeholders and end users on the acquisition of a new or upgraded telehealth technology. Competency 3: Develop a strategy for managing technology use that enhances patient care and organizational effectiveness. -Identify the key issues in nursing care affecting patient outcomes that a new or upgraded telehealth technology will address. Competency 4: Promote effective technology use policies that protect patient confidentiality and privacy. -Identify the patient confidentiality and privacy protections that a new or upgraded telehealth technology must address. Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards. -Support assertions, arguments, conclusions, and recommendations with relevant and credible evidence. -Write clearly and concisely in a logically coherent and appropriate form and style.