Incivility in the Workplace and Its Consequences
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Preparing the Assignment:
Introduction:
This graded discussion will explore the impact of systems theory on a practice problem or issue. Please provide an initial response to the discussion question by Wednesday at 11:59pm MT and two interactive dialogue responses no later than Sunday 11:59 PM MT at the end of WEEK 7. The discussion is worth 75 points. Please refer to the discussion grading rubric for additional criteria.
Assignment:
Reflect on an experience in which you were directly involved or witnessed incivility in the workplace. Provide a brief synopsis of the situation. How did this make you feel? How did you respond? What were the consequences of this situation? Provide an example of how this negatively affected the work environment and outcomes. How could the situation have been prevented? Discuss strategies that would support a healthy work environment.
Incivility and Healthful Environments
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Incivility and Healthful Environments
As a registered nurse, I have witnessed incivility in the workplace on several occasions. One experience that stands out to me was when a charge nurse was consistently rude and dismissive towards the other nurses on the unit. The charge nurse would frequently belittle nurses in front of patients and other staff members, and would often make sarcastic or biting comments.
The uncivil behavior of the charge nurse made me and many of my colleagues feel demotivated, disrespected and stressed. Some nurses started to avoid interacting with the charge nurse, and others began to dread coming to work (Armstrong, 2018). I responded by speaking to the charge nurse privately and expressing my concerns about her interaction with others. Unfortunately, the private approach did not lead to a change the behavior. I decided to escalate the situation by reporting the behavior to the manager, but there was no action taken against the nurse.
The consequences of this situation were that it crea...