Service Tiers & Guarantees

Service Tiers & Guarantees Student’s Name Professor’s Name Institutional Affiliations Course Name and Number Due Date Service Tiers & Guarantees Does Your Service Have a Service Guarantee? A thorough research of the ATC Cleaning Inc. website fails to yield conclusive evidence that the company has integrated a service guarantee into its varied services. McColl et al. (2019) define a service guarantee as a marked and documented promise highlighting the minimum quality or performance a company will meet while delivering services. The written pledge also outlines a type of compensation to any dissatisfied client that demonstrates the firm failed to honor its promised service, which could be in the form of monetary or other offers. However, although ATC Cleaning Inc. provides diverse details of its services on its website, including price breakdowns, offers, evidence of past work ...