Career Development Summary

CAREER DEVELOPMENT PLAN PART III
Amika Brown
HRM/531
November 10, 2010
Sherri Johnson
Career Development Summary
Introduction
The paper is a proposal about career development for The Kudler Fine Foods Virtual Organization. As a midlevel manager, recently promoted and with the knowledge that my team will be structured taking new responsibilities including hiring of additional personnel as well as providing training to both new and current employees, am bestowed with the responsibility of developing the proposal.
The proposal seek to explain recommendations and justify to upper management about job descriptions and qualifications for five new positions, training program to introduce, Methods for evaluating employee and team performance, Challenges of the team performance evaluation, incentives and benefits, strategies for managing employees career development and finally a fair and appropriate compensation plan.
Career development simply put means providing an opportunity for employees to grow within the organization. Such opportunities are usually offered to the best performers identified through performance management methods. The obvious benefit of career development to any organization is that employees will be motivated to perform to the best of their abilities knowing that their performance will be rewarded with growth career wise. (Gary Dessler, 2005)
Kudler Fine Foods provides customers with exotic gourmet items in one opportune place. It was the idea of Kathy Kudler who was a Vice President of Marketing for large defense Contractor Company. In 1998, a first store was opened La Jolla; following the success of the first store others were opened in Encinitas and Del Mar. The organization structure is made up of six departments; legal, information technology, operations, finance and accounting, human resource and sales and marketing.
Job descriptions and qualification
The five new positions that are necessary in propelling the organization to greater heights include quality control manger, public relation assistant manger, customer service deputy manager, data base management manager and security manager and a branch manger for the new location. In line with the ISO requirement, quality control manager will be responsible for maintaining high quality and reliability of product as well as services rendered, determining if finished products meet specified quality, determine defects on products, come up with measures to reduce occurrence of defects in goods and services, documenting test results, evaluating data, come up with measures to reduce waste/leftovers. For this post persons with a degree and strong background in statistics are desirable (Dessler, 2005).
Data base management and security manager is an important position. Advent in computers has made thing much easier and reliable but at the same time, the serious consequences facing technology especially security is of concern. The manager will be responsible for taking and keeping back up, secure vital company data not to be accessed by unauthorized persons, making information available to all relevant stakeholders and carrying out audit in IT and come up with proposal such as adoption of new technology. Individuals with a very strong background in IT security will be required to fill the position.
A post of branch manger for the newly opened store is essential. The manager will oversee all operations, driving sales, managing financial costs, overseeing the sales of the company`s products, ensuring that customers are satisfied, verifying quantity and quality of products sent and received, overseeing management inventory and link employees to top management. A bachelor`s degree in food related is desirable, excellent interpersonal skills, good analytical skills.
Assistant public relation manager will help the public relation manager, in ensuring that the organization has a positive representation in the eyes of the public, clients and the local communities. Persons having excellent skills in communication, education background in journalism public Relations, journalism, or related field are highly preferred.
Lastly, creation of customer service managers for the respective locations who are bestowed with the responsibility of satisfying customers need, this is key in leading to customer loyalty. The manager will be responsible for managing a team of customer service staff, carrying out face to face enquires from customers, help in coming up with customer service policies, regulations and procedures for the company. Excellent communication skills, computer proficient and problem solver are desirable for the post (Dessler, 2005).
Training program
It has been agreed by various scholars that keeping staff motivate is key in propelling an organization to greater heights and cutting itself an edge in this competitive business world. The program for training will help train and educate both new employees as well as those already is the system (Dessler, 2005). Workers will receive additional skills that would enable them to improve their performance or provide them with the required knowledge to move up the career ladder.
A new hire training program which starts with the development of employee training manual will help in bringing forth the practical and technical skills required in preparation of those holding their new positions. Keeping the manual updated is significant. Additionally, on the job...