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Management
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Case Study
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Magis Infotech Case Study
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MAGIS Infotech Case Study
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What are the critical success factors for a firm that adopts an on-site, offshore business model?
Effective communication promotes success in an on-site, offshore model since stakeholders convey clear directions to employees. Establishing communication protocols regulates communication patterns in firms that adopt on-site, off-shore business models. MAGIS’s on-shore team regulates its communication by clearly communicating the clients’ requirements. Harnessing technological advancements such as video conferencing software promotes clear communication in off-shore offices. Effective communication clarifies the objectives of the employees, which results in clarity in the roles and responsibilities assigned (Skillmine, 2024). Regular meetings ensure that all stakeholders understand the progress of set goals. Delays such as communicating with the team at Coimbatore six months later delay efficiency. If communication is unclear, it might result in the off-shore ...
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