The Problem-Solving Roles of Participant Used in the Decision-Making Process

Critical Review Essay
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Critical Review Essay
PART A – The Problem-Solving Roles of Participant Used in the Decision-Making Process
The Roles and Behaviours Used While Problem Solving
1 (a)Describe the four main roles (which are specific and relevant managerial behaviors) you yourself undertook while you worked toward solving the problem in this assignment. These roles should be based on those identified by a well-known management behavioral theorist such as Belbin or Mintzberg. Provide an example of you undertaking each of these four roles
I undertook several roles as outlined by Belbin. These roles include plant, teamwork, coordinator, and implementer.
The first role is Plant. According to this role, an individual ought to be creative, unorthodox, and imaginative. The person should have a high capability in solving complex problems. I helped my team members solve challenging problems while writing the report. I helped our team leader make critical decisions.
The second role is teamwork. This role requires a person to be cooperative in the team and diplomatic. In our group, I ensured to positively contribute to any ideas that needed brainstorming. I helped build the group member's thinking capacities, which enabled us to write a reliable report.
I also played the role of a coordinator. The role requires a person to promote the decision-making process by clarifying goals. On various occasions, I assisted the team leader in making important decisions.
The last role I played is that of an implementer. This goal requires a person to turn different ideas into action and be disciplined. I was disciplined throughout the research and obeyed the instructions given by the team leader.
2 (a)Critique (judge whether you did it well or not) the effectiveness of you undertaking these roles you yourself undertook (you described in 1 (a) above). In other words, for each role, describe how you could improve in the future.
Plant- I think I could improve this role by being more imaginative. Solving business problems requires an individual to think beyond the solution at hand. Such would enable them to create better solutions to the problem. This requires the person to be extremely imaginative.
Teamwork- I would improve this role by being more cooperative with team members in the future. During the research, I might have considered my points to be the best fit for the report. I would improve my teamwork capabilities by appreciating other people's contributions to the group.
Coordinator- I do not think that I can make the perfect group leader. During the research, I helped the leader with critical information that helped create a reliable paper. I would improve this role by becoming a better person at clarifying goals.
Implementor- I think I can improve this role by being more disciplined in the future.
And
(b)Identify and explain four roles each other person in the group undertook and judge that person's effectiveness at undertaking those group roles.
Four roles of each team member

Explain

Judge (Including improvement for future problem solving)

Lv Yang



Leader

Lv Yang was our group leader and showed exceptional characteristics of being an effective team leader.

This member could improve the role by learning how to final decisions for the group. In some occasions, I helped them make group decisions.

spokesperson

Being the group leader, Yang reported every activity to other group members.

They can improve this role by learning better communication methods. In some cases, it could turn out unclear what the member was trying to communicate.

Disturbance handler

This role requires a person to solve conflicts with a group leader ensured that the group was always united.

I do not think there is much to improve on regarding this role.

Monitor

The role requires an individual to have great monitoring skills.

The member can improve on this by handling disturbances as soon as they occur.

Zhanganming



Monitor

The role requires an individual to have great monitoring skills.

The member can improve on this by minding what other group members are doing by asking more questions.

Disturbance handler

This involves good problem-solving skills.

The member can improve by ensuring to contribute to problem solving even when the problem does not concern them but is part of the group.

Disseminator

This role requires a person to communicate useful information to the group members.

The member can improve on this role by avoiding communicating issues that does not concern the group to the group.

liason

This involves the communication that facilitates effective working within a group.

The role can be improved by ensuring the member is always ready to contribute ideas that would improve the group’s performance.

Celine



Entrepreneur

This is role characterizes a person who facilitates the growth of a business. In group work, the role can be reflected by a person’s ability to grow the group and ensure it achieves the set goals.

I don’t think there is much improvement that can be done regarding this role. The member proved to be very useful in growing the unity of the group.

Figurehead

This role describes a person who can lead without real power.
Our study was based on the cakeshop where this member works. She showed exceptional skills in guiding us through the research even though she was not the group leader

. She can improve this skill by learning how to effectively exercise this kind of power.

Spokesperson

This role requires a person to communicate ideas to other people.

Celine can improve this role by developing better communication skills.

Disseminator

This role requires a person to communicate useful information to the group members.

The role can be improved by developing better communication skills.

1 For each team member undertaking the roles you described in 2(b), describe how you would improve their use of these roles in a future problem solving exercise (i.e. four in total are required x each member).
Lu Yang
I would help Lu Yang by doing the following:
Encourage them to enhance their leadership skills because they proved to be a good leader.
Motivate them into developing better communication ideas whenever given a similar role of leading a group.
Encourage them to always make the final decisions about a group because this is a leader's role.
Encourage them to improve their disturbance handling skills by exercising authority over the group members.
Zhanganming
I would help Zhangnming by doing the following:
Encourage them to avoid being passive and ask questions more whenever involved in group work.
Encourage them to always show concern for group issues even if they do not affect them directly.
I would help them communicate ideas that would positively contribute to the group.
I would also encourage them to always stay focused on matters that affect the group only.
Celine
I would help Celine by doing the following:
Teaching her how to effectively communicate ideas to ensure the other group members do not raise questions about the ideas presented.
I would encourage her to always use the power at her disposal because she has good leadership skills.
I would help her learn how to brainstorm ideas better.
I would encourage her to continue being an entrepreneur in every aspect of life.
PART B – Reflections on the Quality of Your Project Proposal
The Problem-Solving Process Described in Your Proposal
1 (a)Copy the words used in the Group Research Proposal you used to describe the business problem you intended to research and solve (Assessment One).
Royal Cake Workshop faces the constant challenge of providing fresh products to meet customers' needs and control costs associated with the correct resourcing arrangement. The problem that arises in this business is that the daily surplus products cause the waste of resources and decreased resource utilization. This problem emerged from an interview with the operational manager at Royal Cake Workshop and interaction with employees.
At the moment, Royal Cake Workshop should work to ensure it has the right product in the right quantities at the right time, place, and price. Failure to meet any of these 'rights' can lead to operational challenges for the business. For example, overstock will lead to unsalable products which will be completely wasted. This phenomenon will lead the business to experience high operation costs and loss of profits. Out of stock will cause the business to lose its competitiveness in the market and hard to achieve the demands of the consumers. At present, the Royal Cake Workshop is facing the business challenge of resourcing control. This problem depends on the relationship between the production process and inventory.
And then:
(b)Now that you have had time to clarify the problem, rewrite the problem you researched; so that it now more clearly describes the problem you were actually solving.
The royal cake shop is facing the problem of resource wastage. This has highly affected its profitability, and if a solution is not implemented, the cake shop could operate at losses. The problem that arises in this business is that the daily surplus products cause the waste of resources and decreased resource utilization. There is a need to address these problems to ensure the cake shop can control its resources better. For example, overstock will lead to unsalable products which will be completely wasted. This phenomenon will lead the business to experience high operation costs and loss of profits. Out of stock will cause the business to lose its competitiveness in the market and hard to achieve the demands of the consumers. At present, the Royal Cake Workshop is facing the business challenge of resourcing control. This problem depends on the relationship between the production process and inventory.
(c)Comment on the different description of the problem between what you said in the proposal and the revised description of the problem as shown by comparing the above two questions. In the unusual circumstance, there are no significant differences state why this is so.
I have realized that there are no significant differences between the two versions of the problem. We did a lot of research on how to write a research problem, and this could be the reason why the research problem does not require many chang...