Ethical decisions

Ethical Decisions Name Institution Course and Code Professor Date Ethical Decisions In the digital era, consumers’ expectations about their roles in healthcare processes and decisions are dynamic. Some of these changes in the decision-making processes include the expectations of convenient, transparent, personalized, and timely medical services. Some patients prefer telehealth, where they can make appointments with healthcare professionals of their choice virtually. In that light, healthcare firms must adapt to these changes so that they can meet the evolving consumers’ expectations. Health professionals play significant roles in helping consumers to develop skills and insights that they need to manage their health effectively. Technological advancements cannot be ignored, meaning that changes in the medical sector are inevitable (Nilsen et al., 2020). On that note, health professionals should first accommodate these changes and reach out to their clients to educate them on the best ways to utilize the available technologies. Moreover, they should make it easier for patients to access telehealth so that t...