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Best Practice Media and Communication Campaigns: Golden Target Campaign

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Aim: The aim of the assignment is to review and analyse best practice media and communication campaigns (PRIA Golden Target winners) and identify the important role played by media in these campaigns. We know these campaigns were successful – that’s why they won their award – but why did they win it? This assignment is intended to provide deep insights into these successful campaigns and to provide a learning experience to underpin the development and planning of your own campaign plan (in this course as assignment 2 and in industry).

From the Golden Target campaign selection on Blackboard (see Assignment 1) review and analyse two award-winning PRIA Golden Target campaigns. Please note: You cannot choose any of the three campaigns we have analysed in class for your assessment (so, this excludes ADF, Eat West and You Are Not Alone).

Compare and contrast the campaigns. The following questions will assist your analysis and review.

• How were different forms of media (and media professionals) used in the communication campaign?

• Can you apply the PESO model to the media in either or both campaign/s?

• Why do you think the campaigns were successful?

• What were the campaign objectives? (and were they expressed as SMART?)

• Did the campaigns achieve their objectives?

• How did they evaluate their success?

• What were the key storytelling and platform strategies?

• Who were the key stakeholder groups or target audiences?

• Other observations about the strengths (or weaknesses) of your chosen campaigns.

1 In addition to reviewing the printed campaign from the BB site, you should also attempt to locate the campaign online (via the agency or organisation website/links) and incorporate observations of this into your review. Further to this, you should tie your observations to ideas and concepts from the text where appropriate. All referencing should use APA style.
Please use the following guidelines in presenting your review:

• Clearly identify the names of the campaigns, the year/s they were awarded the GT, and the name of the agencies/organisations that produced them.

• You can use sub-headings, bullet points if appropriate (but do not overuse).

• You should NOT include images, appendices, or columns.

• You can write in first person if preferred (not compulsory).

• You should use appropriate references that show you have a grasp of key concepts, ideas and theories and can apply these to practice.

These should include text chapters (set in the ECP and discussed in lectures/tutes) but other references should also be used as appropriate using APA style.

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Golden Target Campaigns Review
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Golden Target Campaigns Review
The Public Relations Institute of Australia (PRIA) enjoys recognition for one of the most prestigious awards in the communication and publication relations industry under the Golden Target Awards. The awards recognize and applaud creative thinkers, high achievers, excellent executioners, individuals and agencies, and crème-de-la-crème strategists in the communication and public relations industry (PRIA, 2022). Some of the award-winning PRIA Golden Target Campaigns include "Eat West, You Are Not Alone, and ADF." You are Not Alone, for example, prioritized the empowerment against suicide, especially among teenagers. The winner of the above digital and social campaign was the Pesel & Carr communications agency. In this case, however, the focus shifts to other award-winning campaigns under PRIA, which includes Coles' Crisis and Issues Management Campaign, "Panic in the aisles: Reassuring Australians during a global pandemic" and Experiential or Activation Campaign, Urban Utilities' "Bathroom Beats."
Bathroom Beats is a 2020 award-winning Golden Target campaign launched by Urban Utilities, while Coles Supermarket was responsible for the prestigious Crisis and Issues Management Campaign during the COVID-19 period (PRIA, 2020). Importantly, both campaigns gained notable awareness and success drawn from the strategies, including social media, adopted by the organizations. Urban Utilities, for example, adopted Spotify advertising and encouraged users to share content, including meme-like posts on social media, resulting in considerable engagements. Importantly, Urban Utilities' "Bathroom Beats" was a campaign that encouraged customers to embrace reduced shower times and water-saving tips. Coles' award-winning campaign was recognized for its relevance in the crisis management category after Australians embraced panic buying and other related activities after the COVID-19 pandemic. The campaign resulted in notable customer engagement on its Facebook, where it reassured consumers of revamped distribution to stores (Black, 2020). In other words, the campaigns thrived because of the adoption of owned media, which includes exploiting the firm's social media platforms and website, paid media, such as native advertising, earned media, which includes content shared through mentions, the worth of mouth, and social media reposts.
The campaign brief for Coles' award-winning campaign is the fact that locals started stockpiling items such as groceries after COVID-19 was recorded in the country. Panic buying was an increasing consumer habit, which would resultantly strain the supply chain. Regardless, Coles ramped up its capacity to champion items that were increasingly in demand; however, this strategy proved ineffective hence the need for a new approach, which was to reduce customer demand by reassuring the clients. The brief for Urban Utilities is drawn from the fact that the company is one of Australia's leading retail water distributors (PRIA, 2020). Its campaign was drawn from the falling water levels in dams, hence the need for awareness of water saving and imminent drought.
One cannot ignore the fact that the campaigns were successful, resulting in recognition and awards. In fact, the campaigns achieved their objectives, which included encouraging water-saving behavior and increasing awareness of drought, and increasing customer trust in Coles because of the campaign of assuring consumers, increasing their trust. It is evident that the campaigns succeeded because of various strategies, such as the adoption of the PESO model. Importantly, PESO models are influential in integrated strategic communications for organizations (Slowikowski et al., 2021). It outlines the interconnected nature of marketing and communications that firms adopt to reach their target audience and achieve intended objectives. Under Urban Utilities', for example, the campaign thrived on owned media, including the company's social media platforms owned by Urban Utilities, the company.
Urban Utilities Facebook and Twitter were used to promote the campaign encouraging users to reduce their shower time and ultimately save water with the company's Bathroom Beats playlist (Harris, 2022). Social media usage is an easier an...
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