Johnson Controls’ Business in Terms of Commercial Technology Development

RESEARCH INVESTIGATION OF JOHNSON CONTROLS’ BUSINESS
Student’s Name
Course
Professor’s Name
University
City (State)
Date
Contents 1.     Introduction. 3 2.     Literature Review.. 4 3.     Product/Service. 5 3.1 Reason for Selection. 5 3.2         Business Model Canvas (BMC) 6 3.3 Value to Customers/Market 6 3.4 Competitors. 7 3.5 Top Stakeholders. 7 4.     Analysis. 7 4.1 Current Design Criteria. 7 4.1.2 Economic. 7 4.1.3 Social. 7 4.1.4 Environmental. 8 4.2 Triple Bottom Line Impacts of Metasys. 8 4.3 Response by Johnson Controls. 8 4.4 Risks Involved. 8 5.     Concluding Remarks. 9 5.1 Conclusion. 9 5.2 Reflection. 10 6.     References. 11 List of Figures Figure 1: Venn-Type Diagram of Johnson Controls. 3 Figure 2: Business Model Canvas of Metasys®.. 6 List of Tables Table 1: Triple Bottom Line Impacts of Metasys. 8 Word Count: 3000
Research Investigation of Johnson Controls’ Business
1 Introduction
Johnson Controls is a multinational technology company that provides products and services related to energy efficiency, HVAC systems, fire and security, and sustainable buildings. Its solutions aim to optimize the performance and safety of buildings and infrastructures while reducing their environmental impact.
Figure SEQ Figure \* ARABIC 1: Venn-Type Diagram of Johnson Controls
The Venn-type diagram above illustrates how Johnson Controls operates at the intersection of several areas, including building technologies, energy efficiency, and sustainability. One of the main challenges that Johnson Controls is trying to address is the increasing demand for energy-efficient and sustainable buildings (Sullivan, 2017). This challenge is directly related to the global challenge of climate change, as buildings are responsible for a significant portion of greenhouse gas emissions. By providing innovative and sustainable solutions, Johnson Controls aims to contribute to the global effort to reduce carbon emissions and mitigate the impact of climate change. Johnson Controls was founded in 1885 and is headquartered in Cork, Ireland, with operations in over 150 countries (AboutJohnsonControls, 2022). The company aims to "create a more comfortable, safe, and sustainable world." To achieve this mission, Johnson Controls has developed a range of products and services that focus on improving energy efficiency, reducing carbon emissions, and enhancing the safety and comfort of buildings and infrastructures.
Some of Johnson Controls' core products and services include building automation systems, HVAC equipment, fire and security solutions, renewable energy solutions, and energy storage systems. These solutions are designed to optimize the performance and sustainability of buildings while also improving the comfort and safety of their occupants (Anonymous, 2018). This report aims to provide an overview of Johnson Controls. In particular, the report will focus on how Johnson Controls contributes to the transition to a low-carbon economy by helping mitigate climate change's impact through its innovative and sustainable solutions.
2 Literature Review
Johnson Controls has been operating in a rapidly changing engineering business environment that has seen significant advancements in commercial technology development. In this context, the company has been proactive in developing and offering innovative and sustainable solutions to meet the changing needs of its customers and the market (Han, 2021). This has been crucial to the company's success and growth in the industry. One of the key areas where Johnson Controls has been investing heavily in developing smart building solutions. Smart buildings use advanced technology to optimize energy efficiency, enhance occupant comfort, and improve overall building performance. Johnson Controls has been at the forefront of this trend, offering a range of building automation systems and other solutions that help to build owners and operators better manage their facilities. Another area of focus for Johnson Controls has been renewable energy solutions (Campbell & Sienkiewicz, 2007). The company has been developing and offering products such as solar panels, wind turbines, and energy storage systems, which help customers to reduce their reliance on traditional fossil fuels and transition to a low-carbon economy. This is in line with the global trend towards clean energy and sustainability.
In addition, Johnson Controls has been leveraging data analytics and artificial intelligence (AI) to improve the performance and efficiency of its products and services. By collecting and analyzing data from buildings and infrastructures, the company can identify areas for improvement and offer targeted solutions to its customers. This approach has helped Johnson Controls to stay ahead of the curve in technological innovation and has allowed the company to offer more customized solutions to its customers (Orazalin, 2019). One technology that Johnson Controls has already commercialized and has a high technology readiness level (TRL) is their Metasys® Building Automation System. Metasys® is an integrated building automation system that combines hardware, software, and services to help building owners and operators optimize their facilities' energy efficiency, occupant comfort, and overall performance. The system includes various products and services, such as controllers, sensors, thermostats, and software applications, which work together to monitor and control various building systems, such as HVAC, lighting, security, and fire safety.
Metasys® has a TRL of 9, which means that the technology has been fully developed, tested, and demonstrated in its final form in a real-world environment. The system has been deployed in thousands of buildings worldwide, including commercial, institutional, and industrial facilities. It has been proven to help to build owners and operators reduce energy consumption, improve comfort and safety, and enhance overall building performance (Palazzo et al., 2019). One of the key advantages of Metasys® is its ability to integrate with other building systems and technologies. This allows customers to leverage their existing infrastructure and investments while also taking advantage of the latest building automation and control innovations. The system also includes advanced analytics and reporting capabilities, which help to build owners and operators identify improvement areas and make data-driven decisions. Metasys® is a highly advanced and mature technology successfully commercialized by Johnson Controls. Its high TRL and proven track record in real-world applications make it a reliable and effective solution for building automation and control (Ocone, 2020). In particular, Johnson Controls' emphasis on sustainability and environmental responsibility has helped it to differentiate itself from competitors and appeal to customers who are increasingly concerned about the impact of their buildings and infrastructures on the environment. As the engineering business environment continues to evolve, Johnson Controls will need to remain agile and innovative to stay ahead of the competition and meet the changing needs of its customers.
Johnson Controls has strongly emphasized sustainability in its operations and products, recognizing the importance of addressing environmental and social concerns in the engineering industry. The company has proactively developed and commercialized sustainable technologies and solutions that help reduce carbon emissions, increase energy efficiency, and promote a circular economy. Regarding commercialization, Johnson Controls has successfully brought sustainable solutions to market and made them widely available to customers (Mahmud et al., 2021). For example, the company has commercialized renewable energy solutions such as solar panels, wind turbines, and energy storage systems, which help customers to transition to a low-carbon economy and reduce their reliance on traditional fossil fuels. Johnson Controls' commercialization efforts are not limited to products and services but extend to partnerships and collaborations with other organizations to promote sustainability. For example, the company has partnered with the World Resources Institute (WRI) to develop and implement sustainable strategies for building and transportation systems. This collaboration has resulted in the development the Building Efficiency Accelerator (BEA). In addition to its commercialization efforts, Johnson Controls has also been working to integrate sustainability into its overall organizational strategy (Chia et al., 2023). The company has set ambitious sustainability goals, including net-zero carbon emissions by 2040. To achieve this goal, the company has implemented a range of initiatives, such as improving the energy efficiency of its facilities, promoting sustainable supply chain practices, and investing in renewable energy sources.
3 Product/Service
The product/service selected for analysis and assessment is Johnson Controls' Metasys® Building Automation System (Čirjevskis, 2019). This system is an integrated platform for managing building systems, including HVAC, lighting, security, and fire safety, that helps to build owners and operators optimize energy efficiency, occupant comfort, and overall building performance.
3.1 Reason for Selection
The Metasys® Building Automation System was selected for analysis and assessment because of its high technology readiness level (TRL) and proven track record in real-world applications (Kim et al., 2022). It is also an important product for Johnson Controls, as it aligns with the company's commitment to sustainability and provides a significant value proposition to customers.
1 Business Model Canvas (BMC)
Figure SEQ Figure \* ARABIC 2: Business Model Canvas of Metasys®
As shown in the figure above, the company’s products provide a platform for integrating various building systems and technologies into a single, easy-to-use interface, including HVAC, lighting, security, and fire safety. The company's customer segments include key aspects like commercial, institutional, and industrial building owners and operators looking to improve the energy efficiency and overall performance of their buildings. Apart from this, Johnson Controls provides a range of services to customers, including installation, training, and ongoing support. The company also works closely with customers to understand their needs and customize the system accordingly. The sales of the Metasys® Building Automation System and associated services, including installation, training, and ongoing support (Anonymous, 2022). Also, the costs associated with the design, development, manufacturing, installation, and service of the system, as well as marketing and sales expenses.
3.3 Value to Customers/Market
The Metasys® Building Automation System provides significant value to customers by helping them to reduce energy consumption, improve occupant comfort, and enhance overall building performance. The system allows building owners and operators to monitor and control various systems from a single interface, such as HVAC, lighting, security, and fire safety. This results in improved efficiency, lower costs, and better occupant satisfaction.
3.4 Competitors
The main competitors to the Metasys® Building Automation System include Siemens, Schneider Electric, Honeywell, and Delta Controls. While all of these companies offer similar building automation solutions, the advantage of the Metasys® system lies in its ability to integrate with other building systems and technologies and its advanced analytics and reporting capabilities (Capehart & Middelkoop, 2020). Johnson Controls also has a strong reputation for reliability and customer service, which can be a significant advantage in the competitive building automation market.
3.5 Top Stakeholders
Building owners and operators are the system's primary customers, and their satisfaction is critical to the product's success. Furthermore, in...