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Week 6 assignment

Essay Instructions:
An Arab American family entered a human services office seeking services, including food, housing, and counseling for their family. After completing the necessary paperwork, the Arab American father explained to the intake worker that the family has encountered biases in the United States, and because of this treatment they were anxious about coming to the office to obtain assistance for the family. While waiting to be assisted by the assigned human services case worker, the family noticed the majority of the other families waiting to be assisted for various services moved to sit on the other side of the waiting room. As awkward as this felt for the Arab American family, they sat and waited to be assisted. After a few minutes of waiting, a passerby said to the Arab American family, “Why are you here? We don’t want any trouble. We are all here needing help, trying not to die.” Seconds later, a Muslim American case worker greeted the Arab American family and apologized for the passerby’s behavior. She escorted them to her office to further assist them with the human service resources they were seeking. A different European American case worker greeted the passerby and escorted him to another room to address his adverse behavior toward the Arab American family. Understanding and teaching tolerance can help prevent anger and grief from escalating into bias and stereotyping in the classroom and elsewhere in society. For example, the historical events of 9/11 led to widespread anger and grief, and in many quarters resulted in bias or unfair judgments toward Muslims and people of Middle Eastern heritage. More recent events have resulted in similar biases. When there is an awareness of one’s own predispositions, which illuminate some form of prejudice, whether in favor or not in favor of someone or something, that awareness can be a compass that helps to direct anger and grief into more productive outlets. Appropriate resources related to biases and tolerance may support additional consciousness when working with affected communities. Scenario An Arab American family entered a human services office seeking services, including food, housing, and counseling for their family. After completing the necessary paperwork, the Arab American father explained to the intake worker that the family has encountered biases in the United States, and because of this treatment they were anxious about coming to the office to obtain assistance for the family. While waiting to be assisted by the assigned human services case worker, the family noticed the majority of the other families waiting to be assisted for various services moved to sit on the other side of the waiting room. As awkward as this felt for the Arab American family, they sat and waited to be assisted. After a few minutes of waiting, a passerby said to the Arab American family, “Why are you here? We don’t want any trouble. We are all here needing help, trying not to die.” Seconds later, a Muslim American case worker greeted the Arab American family and apologized for the passerby’s behavior. She escorted them to her office to further assist them with the human service resources they were seeking. A different European American case worker greeted the passerby and escorted him to another room to address his adverse behavior toward the Arab American family. Instructions As you consider this scenario, write a 3 page paper that responds to the following: -Explain how it was biased for the passerby to assume the Arab American family was dangerous. What can be done to educate the passerby so they understand how their assumptions were biased and to improve/enhance their tolerance. -Evaluate your own cultural beliefs and theories and attitudes about immigrants of color coming from non-European countries. What are some attitudes you’ve heard or believe as an American? Describe what you would do to ensure those beliefs do not interfere with your professional obligation to assist these clients? -Cite and describe at least three scholarly peer-reviewed journal articles that can be used to understand and teach tolerance, and if possible, provide a link to each one. -Evaluate each article that focuses on cultural competence and explain how it could be incorporated into a plan of action for building tolerance in clients who exhibit bias towards others in a human services setting. -Explain why each article would be an effective part of your plan of action. -How might concern/fear about facing these biases affect this Arab American family seeking services? -Provide specific examples of how this affects client functioning and clinical presentation. -How do “religion and culture,” come into play in incidents like this one? And why would they be related to client functioning and clinical presentation? -Propose a plan of action to deal with your own preconceptions about Arab and Muslim Americans and to ensure you respond appropriately as a human services professional. Length: 3– pages in addition to the cover page and reference page. Contents: Include a cover page, page numbers, and a running head. Font and font size: Times New Roman, 12-point, and double-spaced. References: Cite at least three references from peer-reviewed journals published within the last 5–7 years. APA: Use current APA style and formatting for the entire paper and for citations and references.
Essay Sample Content Preview:
Biases and Tolerance in Human Services Name Institution Course Instructor Date Biases and Tolerance in Human Services Biased Assumptions and Education In the provided case, it is unfair and unfounded for the passerby to assume that the Arab American family was harmful. This judgment arises from prejudices and stereotypes enforced by these societal narratives and media portrayals, which depict Arab Americans as terrorists or hazardous. The bystander can be educated using cultural sensitivity training and diversity education to inform and uplift tolerance. These interventions campaign against stereotypes, advertise empathy and educate on diverse cultures and backgrounds. Also, community engagement activities, like multicultural events and interaction forums, bring opportunities for people of different backgrounds to know about each other and reduce prejudice, hence fostering inclusivity. Assessment of Cultural Beliefs and Attitudes As an American, it is critical to objectively look into various cultural beliefs and attitudes towards immigrants of color, mostly from non-European countries. Some of the typical traits are xenophobia, fear of the unknown, and racial prejudices. To avoid cultural conflicts in their professional responsibilities, human services professionals must go through cultural competence and self-reflection training. This is through recognizing one's biases, combating stereotypes, inclusive work culture, increasing diversity in organizations, and embracing the cultural attitude in service delivery. Scholarly Articles on Tolerance and Cultural Competence Article 1: "A New Approach to the Study of Tolerance: Conceptualizing and Measuring Acceptance, Respect, and Appreciation of Difference" This article deals with the insufficiency of the previously done empirical research on tolerance in terms of mixing the elements of (in) tolerance and prejudice. The study constructs questions that follow this meaning and runs surveys in Sweden and across several countries. The presenters offer a new conception of tolerance as a value domain aligning with difference. They separate acceptance, respect, and appreciation for differences. Tolerance dimensions have proven to be consistent in different countries, and validity studies have proven their validity (Hjerm et al., 2019). The finding indicates that the appreciation of differences is the vital key to overcoming prejudice. Link https://link.springer.com/article/10.1007/s11205-019-02176-y Article 2: "The Quest to Cultivate Tolerance through Education" It addresses the issue of tolerance in education. It emphasizes it as a way of combating hostility, expanding the knowledge of cultural diversity, reinforcing Western democratic values, and decreasing violence. The paper states that in communities of division, developing tolerance among students goes beyond the deliberative approach but uses agonistic understanding in a pragmatic way of tolerance (Mamlok, 2023). It approaches different interpretations of the term tolerance before it analyses the pragmatist theory of John Dewey as a theoretical basis for the promotion of tolerance. Link https://link.springer.com/article/10.1007/s11217-023-09874-8 Article 3: “The Role of Tolerance Education in Diversity Management: A Cultural Historical Activity Th...
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