Human Service Provider: Hart City Women's Shelter Program
Discussion Post
• Briefly describe the program and process you identified.
• How would you know if the process is efficient? What information would you need to make that determination?
• Based on your responses to the previous questions, how would you determine the difference between efficiency and quality when evaluating processes?
Resources
Browning, B. (2015, November 30). Evaluation measures 101: Outcomes vs. outputs.
• Links to an external site. https://www(dot)ecivis(dot)com/blog/evaluation-measures-outcomes-outputs# Links to an external site.
• Glesmann, C. (2016, February 22). Comparing process and outcome evaluations.
• Links to an external site. Evident Change. https://www(dot)evidentchange(dot)org/newsroom/nccd-blog/comparing-process-and-outcome-evaluationsLinks to an external site.
• Thompson, N.J. & Kegler, M.C. (2015). Program evaluation. In L.F. Salazar, R.A. Crosby & R.J. DiClemente (Eds). (2015). Research methods in health promotion
Links to an external site. (pp. 337-366). John Wiley & Sons.
Kettner, P. M., Moroney, R. M., & Martin, L. L. (2017). Designing effective programs (Table 8.7: Dimensions of quality) Download Designing effective programs (Table 8.7: Dimensions of quality). In Designing and managing programs: An effectiveness-based approach (5th ed., p. 147). SAGE.
Copyright 2015 by SAGE Publications, Inc. Reprinted by permission of SAGE Publications, Inc via the Copyright Clearance Center. Licensed in 2021.
Hart City Women's Shelter Program Evaluation Essay
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The identified program is Hart City Women's Shelter. This nonprofit organization offers safe shelter for women and their dependent children to support their stability and reentry into the community. More specifically, the program provides safe residential shelter for women and their minor children, including essential services like mental health, drug and substance abuse support, education, well-being, and job opportunities. Process evaluation facilitates developing and documenting a holistic viewpoint of how the program works (Glesmann, 2016). To answer the question of whether the program worked as intended, information about the target population, race, and ethnicity, eligibility, the services they participated in, as well as service delivery was considered. The Hart City Women's Shelter program also identified information on the program's design, community characteristics, and the rationales for program implementation.
I would know whether the process is efficient by conducting...