NEW CPP SMART GOALS

Scenario: Evaluating the Effectiveness of Reinforcement You have now been called into Buying World, a large retail store that would like some help improving their reward system. They are currently using an employee of the month system that was implemented last quarter and there has been no improvement in staff performance or staff morale. For your discussion, you will provide some feedback on the current system and suggestions for improvement: Discuss the current reward system, employee of the month. Include a discussion of the reasons it is not an effective reward system. Identify and describe alternative methods for rewarding behavior in a group that management at Buying World could consider. Describe why these would be more effective than the current system. Include a discussion of how goal setting and shaping could also be utilized to increase performance in the organization. Create one SMART goal as an example of effective goal setting that could be utilized for the staff at Buying World. **RESOURCES TO USE** Daniels, A. (2016). Bringing Out the Best in People: How to Apply the Astonishing Power of Positive Reinforcement (3rd ed.). McGraw-Hill Learning Solutions. Unit 5 Lecture (2024) [Powerpoint]. https://kapextmediassl-a(dot)akamaihd(dot)net/artsSCi/PS430/PS430_1808D/DQLectures/PS430_5_DQLecture.mp4