Sustainable Manufacturing and Service: Motion Picture and Video Exhibition Industry
Module 1 - SLP
SUSTAINABLE MANUFACTURING AND SERVICE
Focus on Optimizing Service Productivity
A labor force that worked on-site for decades shifted to remote during the pandemic and lockdowns. Industries and companies had mixed success with the work-from-home model. As the variants are winding down, some organizations are bringing back workers while others opted to permanently move to off-site employment. In many cases, the steady or improved worker productivity left the door open for staff to work from anywhere in the world. Let’s look at service productivity over time and the effects of COVID-19.
Session Long Project 1 Resources
1) Productivity In A Service Economy (2022)
https://www(dot)longfinance(dot)net/news/pamphleteers/productivity-service-economy/
2) Why Hasn't Technology Lead to More Productivity Improvement? (2022)
https://hoteltechreport(dot)com/news/productivity-improvement
3) Productivity Gains Will Outlast the Pandemic (2022)
https://www(dot)gspublishing(dot)com/content/research/en/reports/2022/01/16/03f2d793-bc7c-48a4-824c-8cb0ebb75ddd.html
4) The Rise Of Productivity As A Service In The Coworking Model (2021)
https://www(dot)forbes(dot)com/sites/forbesbizcouncil/2021/10/13/the-rise-of-productivity-as-a-service-in-the-coworking-model/?sh=23bf2a02c438
5) Impacts of the COVID-19 pandemic on productivity growth in Canada (2021)
https://www150(dot)statcan(dot)gc(dot)ca/n1/pub/36-28-0001/2021005/article/00004-eng.htm
SLP
Service Productivity
Use the DATA AND SCENARIOS file for this assignment.
The course spreadsheet located in Case 1 contains an assigned service industry that will be the focus of this SLP.
Using data from recent labor productivity, unit labor costs, and related data, complete the table.
Add Assigned Service Industry
Recent labor productivity, unit labor costs, and related data
Employment (thousands)
Percent change:
INSERT YEARS
Labor productivity
Unit labor costs
Output
Hours worked
Labor compensation
Source: U.S. Bureau of Labor Statistics
After adding data to the table based on the assigned service industry, provide a brief written description of the table’s contents.
Using the BLS data link below (plus the specified tables) and other resources, research the assigned service industry from a productivity standpoint.
Average annual percent change in productivity
1-year change in productivity
Average annual percentage change in productivity
Percentage change in productivity by select periods (2 most recent)
Describe what was happening in the assigned service industry during the reporting period. Find a balance between explanations, data, and statistics provided. You must decide what information should be included in this section. Include an industry-specific application for a productivity trend. (Research Support Required - look for articles no more than 3 years old). This section must be 1 page in length.
Effects of the Pandemic on Service Productivity
Continue working with the assigned service industry, and research the effects of the pandemic. Discuss trends, issues, and best practices for optimizing service productivity in the industry. (Research Support Required- look for articles no more than 3 years old). This section must be 1 page in length.
No quotations are permitted in this paper. Since you are engaging in research, cite and reference the sources in APA format. NOTE: failure to use research with accompanying citations to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper, not a personal one based on feelings. It must be written in the third person. This means words like “I,” “we,” and “you” are not appropriate.
SLP Assignment Expectations
Use the template (OPM300 SLP1) to create your submission.
The template is set up in APA 7: double-spacing, font, margins, headings, page breaks, APA help links.
Your submission will include:
over page
A paper with APA citations (2- to 3-sentence introduction, 2 ½ -page body, 2- to 3-sentence conclusion)
The reference list page in APA format
Motion Picture and Video Exhibition Industry
Name
Institutional Affiliation
Instructor
Course
Date
Motion Picture and Video Exhibition Industry
Introduction
The service productivity of the motion picture and video exhibition industry includes businesses that show films and videos to audiences in movie theaters, drive-in theaters, and other venues. This essay analyzes the industry's current labor productivity, unit labor costs, and related trends. It discusses the impact of the COVID-19 pandemic on service productivity. The essay also explores industry-specific applications for productivity trends, such as using big data and artificial intelligence to optimize the moviegoing experience.
Service Productivity
Table 1
Add Assigned Service Industry
Motion picture and video exhibition
Recent labor productivity, unit labor costs, and related data
Employment (thousands)
62.0
Percent change:
Labor productivity
-0.1
Unit labor costs
3.9
Output
-2.5
Hours worked
-2.4
Labor compensation
1.3
Source: U.S. Bureau of Labor Statistics
In 2021, the industry employed 62,000 thousand workers. Compared to 2020, the industry experienced a decrease in labor productivity by 0.1%, which suggests that workers in the industry were less efficient in producing output (U.S. Bureau of Labor Statistics, 2022b). This may be due to various factors, such as technological challenges or workforce changes. The unit labor costs in the industry increased by 3.9%. It means it costs more per worker to produce the same output level, which can indicate an increase in wages, benefits, or other costs associated with labor.
The output of the motion picture and video exhibition industry decreased by 2.5% in 2021, while hours worked also decreased by 2.4% (U.S. Bureau of Labor Statistics, 2022a). This could be due to factors such as reduced demand for moviegoing, restrictions on public gatherings due to the COVID-19 pandemic, or the availability of alternative forms of entertainment. However, despite the decrease in output and hours worked, labor compensation in the industry increased by 1.3% in 2021, indicating that workers were paid more overall despite the decrease in productivity and output. It may reflect an effort by employers to retain skilled workers or improve employee morale during a challenging year for the industry.
A productivity standpoint
The assigned service industry, motion picture, and video exhibition experienced a slight decrease in labor productivity of 0.1% in 2021. However, looking at the average annual percentage change in productivity from 1987 to 2021, there was a positive growth trend of 1.2%, indicating that the industry has been able to improve productivity over the long term (U.S. Bureau of Labor Statistics, 2022a). The industry faced significant challenges in the reporting period due to the COVID-19 pandemic. The pandemic caused a decline in moviegoing demand, reducing output and hours worked. The industry responded by innovating and adapting to the changing landscape. For instance, movie theaters invested in new technologies to enhance the moviegoing experience, such as contactless payment systems, virtual and augmented reality, and improved online ticket booking platforms. These innovations improve the customer experience and increase productivity by streamlining processes and reducing wait times.
Looking at productivity trends over the past few decades, the industry saw a significant increase in productivity between 2000 and 2007, with a percentage change of 2.6%. This period was characterized by increased digitization and automation in the industry and significant investment in new technologies. However, from 2007 to 2021, productivi...