Module 3 - Case GROUPS AND TEAMS AT WORK

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Module 3 - Case GROUPS AND TEAMS AT WORK Assignment Overview Teamwork Makes the Dream Work The focus for this case will be discussing best practices in four key areas: teamwork, conflict resolution, effective communication, and diversity and inclusion in teams. Case 3 Resources 1) Why resolving conflicts within teams is a new must-have skill for managers (2024) https://www(dot)worklife(dot)news/leadership/workplace-conflict-resolution-managers-responsibilty/ 2) Mastering Effective Communication in Teams for Better Collaboration (2024) https://www(dot)countrynavigator(dot)com/blog/mastering-effective-communication-in-teams-for-better-collaboration 3) How to empower diverse teams: A guide for new managers (2024) https://www(dot)cultureamp(dot)com/blog/empower-diverse-teams Textbook Readings 1) Text: 10.1 Teamwork in the Workplace https://openstax(dot)org/books/organizational-behavior/pages/10-1-teamwork-in-the-workplace 2) Text: 10.2 Team Development Over Time https://openstax(dot)org/books/organizational-behavior/pages/10-2-team-development-over-time 3) Text: 10.3 Things to Consider When Managing Teams https://openstax(dot)org/books/organizational-behavior/pages/10-3-things-to-consider-when-managing-teams 4) Text: 10.4 Opportunities and Challenges to Team Building https://openstax(dot)org/books/organizational-behavior/pages/10-4-opportunities-and-challenges-to-team-building 5) Text: 10.5 Team Diversity https://openstax(dot)org/books/organizational-behavior/pages/10-5-team-diversity 6) Text: 10.6 Multicultural Teams https://openstax(dot)org/books/organizational-behavior/pages/10-6-multicultural-teams Case Assignment Teamwork Dynamics This case integrates theoretical concepts with practical applications. Teamwork Discuss the characteristics of high-performing teams. Identify at least one best practice for building and maintaining effective teams. (3/4 of a page. Research required) Conflict Resolution Explain common sources of conflict in teams and the impact of unresolved conflicts on team performance. Provide an example of effective conflict resolution for teams. (3/4 of a page. Research required) Effective Communication Describe the role of communication in team dynamics and its importance for team success. Outline best practices for ensuring clear, open, and effective communication within teams. (1 page. Research required) Diversity and Inclusion in Teams Discuss the benefits of diversity and inclusion for team creativity, problem-solving, and performance. Present strategies for promoting an inclusive environment that respects and values diverse perspectives and backgrounds. (1 page. Research required) Need help with the reference list format or citation format? Free Citation Generator (APA) “Full citation” is for the Reference list. In-text citation is used in the written paragraph. This section is a research-based, professional paper, not a personal one based on feelings. It must be written in the third person. This means words like “I,” “we,” and “you” are not appropriate. No quotations are permitted in this paper. Since you are engaging in research, be sure to cite and reference the sources in APA format. Practical Implications and Personal Reflection Reflect on your personal experiences or observations related to teamwork in the workplace. Consider how this assignment has shaped your understanding of the practical application at work. Offer concise recommendations for organizations on how to apply insights to enhance workplace team dynamics and outcomes. This section should be one page. This is a personal essay. It may be written using words like “I,” “we,” and “you.”

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MGT302 Case 3 Your Name Trident University International MGT302 Organizational Behavior and Teamwork Due Date MGT302 Case 3 Working in groups and teams has been a societal norm for many decades. Given that no single leader is perfect, managers should prioritize using best practices to ensure teamwork makes the dream work. This paper addresses best practices in a workplace, including teamwork, effective communication, conflict resolution, and diversity and inclusivity in teams. It also includes personal reflections and lessons on these best practices. Teamwork The characteristics of high-performing teams are effective communication, conflict resolution, teamwork, and diversity and inclusion. This creates shared understanding as every individual in the team possesses different abilities, skills, knowledge, responsibilities, and tasks. Such teams demonstrate a strong sense of cohesion and trust, allowing each member to leverage their unique strengths while collaborating effectively toward a common purpose. Another best practice for building and maintaining effective teams is cultivating a culture of psychological safety. This is seen when members of a team feel safe to share their ideas, concerns, and disagreements. Such an environment incentivizes diverse perspectives and reduces failures because employees can share their insights before mistakes happen (Burkus, 2023). Employees who can share diverse perspectives and challenge the status quo are essential in business. When team members are assured that their colleagues trust and understand them, they can perform to their best potential and navigate challenges collectively (Ito et al., 2022). By prioritizing psychological safety, teams can enhance their performance, adaptability, and effectiveness. Conflict Resolution Common sources of conflict in teams often originate from differences in personality, communication styles, and values among team members. These differences create tension if not appropriately managed. Additionally, conflicts can arise from unclear roles and responsibilities, competition for limited resources, or disparities in workload distribution (Mensik, 2024). A corporate workplace has specific objectives that should be achieved within a given timeline. Suppose there is an emergency at one of the various departments that require additional resources; there will be friction in resource distribution between departments. Unsolved conflicts negatively impact the performance of the team by causing a reduction in communication, reduced morale, and diminished trust among team members. Most managers are not well-trained to de-escalate and resolve team conflicts (Mensik, 2024). A structured conflict resolution process effectively manages conflicts in the workplace. Structured interventions for conflict resolution help improve information-sharing capabilities and understanding among team members. For example, when a conflict arises between two team members over differing opinions on project priorities, the team leader can facilitate a mediation session where both parties are encouraged to express their perspectives in a safe and controlled environment. Effective Communication Effective communication is vital in maintaining team dynamics and positioning the organization for success. It is the primary means via which team members share information, express ideas, provide...

Updated on December 11, 2024

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