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MBA 687 (10-1)

Essay Instructions:
In the previous modules, you learned about the significance of communication and training for change implementation. You submitted your course project, a change communication plan, along with an executive letter detailing best practices to sustain the benefits of organizational change. Now, for this last discussion, you will summarize and share your learnings about organizational change from this course. In your initial post, you should address the following: Provide an example of a previous situation where you experienced change or were responsible for managing change. This could be either personal or professional. Based on the change management skills covered in this course, do you think you should have used a different approach for the example you described? Are there any change management skills you found most relevant to your personal or professional life? How might you apply them moving forward?
Essay Sample Content Preview:
MBA 687 (10-1) Student’s Name Institution Course Number and Name Instructor’s Name Date MBA 687 (10-1) I was working at a sales company a couple of years ago when they introduced a new customer relationship management (CRM) system. As we were informed by management, the system had the potential to not only enhance customer experience but also improve collaboration amongst us. I was excited about this new experience and I was eager to learn about it. However, I later learned that my colleagues were not so enthusiastic about it. They were used to the old system and many wondered how the new system would affect their jobs. Were they skilled enough to remain in their positions? If indeed the new system raised productivity, would the firm fire some of us? These were genuine ...
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