Organizational Readiness - Banner Health
Research a health care organization or network that spans several states with in the United States (United Healthcare, Vanguard, Banner Health, etc.). Assess the readiness of the health care organization or network you chose in regard to meeting the health care needs of citizens in the next decade.
Prepare a 1,000-1,250 word paper that presents your assessment and proposes a strategic plan to ensure readiness. Include the following:
1. Describe the health care organization or network.
2. Describe the organization's overall readiness based on your findings.
Prepare a strategic plan to address issues pertaining to network growth, nurse staffing, resource management, and patient satisfaction.
3. Identify any current or potential issues within the organizational culture and discuss how these issues may affect aspects of the strategic plan.
4. Propose a theory or model that could be used to support implementation of the strategic plan for this organization. Explain why this theory or model is best.
You are required to cite a minimum of three sources to complete this assignment. Sources must be appropriate for the assignment and relevant to nursing practice.
Organizational Readiness- Banner Health
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Organizational Readiness- Banner Health
Overview of Banner Health
As one of the largest and leading nonprofit health systems in the United States, Banner Health serves over one million members in its provider networks (Banner Health, 2021). With its headquarters in Phoenix, Arizona, Banner Health operates and manages 30 hospitals as well as three academic centers across six states: Arizona, Colorado, Nebraska, Wyoming, California, and Nevada (Banner Health, n.d.). Banner Health began operations in 1999 after two nonprofits, Lutheran Health Systems and Samaritan Health Systems, merged (Banner Health, n.d.-a). Its Mesa Banner Heart Hospital is the largest and busiest in Arizona, which highlights the network’s commitment to comprehensive heart care. The health system also employs about 51,900 personnel, with 73% of them being women (Banner Health, n.d.). Banner Health has a program dubbed "New Nurse Experience (NNE)" that gives recent nursing graduates and those in their senior years opportunities to learn on the job while at the same time “creating a pipeline for top-quality nurses at Banner.” (Banner Health, n.d.-a, p.16). Furthermore, in its three academic medical centers, over 1,500 medical students are trained annually (Banner Health, n.d.). In sum, the health system is quite vast in scope and is well-placed to address the citizens' healthcare needs in the next decade.
Overall Readiness
Banner Health is fairly ready to meet the healthcare needs of citizens in the next decade. Regarding resources such as infrastructure, technology, and finances, the organization is prepared to meet healthcare needs in the next decade. Its three medical academic centers ensure the training of physicians, which is integral to addressing any potential shortage. Furthermore, the organization has Banner Alzheimer's Institute, Banner Children's Centers, Banner MD Anderson Cancer Center, Banner Concussion Center, and Banner Heart Hospital dedicated to offering specialized services as well as researching and treating major health problems in the United States (Banner Health, 2021.). In regards to technology, Banner has embraced technology to a great extent; it has the largest virtual hospital, uses technology to monitor patients, and has employed systems to ensure quick access to clinical information (Banner Health, 2021). Financially, Banner Health describes itself as having strong financial performance as it has paid attention to efficiency and cost savings (Banner Health, n.d.-b). Therefore, to a great extent, Banner is well-placed to address the needs of citizens in the next decade.
A key aspect that limits the readiness of Banner Health is the nursing shortage. The nursing shortage is one of the major challenges facing the healthcare industry. Banner Health's Chief Medical Officer, Dr. Marjorie Bessel, has been quoted saying that the health system has had to close some of its urgent care centers temporarily due to staff availability issues (Buono, 2022). Nonetheless, it is important to note that the organization has in place the NNE program that offers on-the-job training for recent nursing graduates and those in their final years. However, it is apparent that it is insufficient to solve the nursing shortage.
Furthermore, as revealed by Culture 500 (n.d.), the organization scores lowly on employee empowerment, respect, diversity, and integrity. These aspects limit the organization's readiness to address citizens' healthcare needs in the next decade. Nonetheless, with strong infrastructure, technology, and innovation, it is safe to say that the organization is fairly ready to address short-term and long-term healthcare needs.
Strategic Plan
Banner Health’s Mission: “Making health care easier, so life can be better."
Strategic goals:
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