Emotional Intelligence and Leadership Styles

Emotional Intelligence and Leadership Styles
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Emotional Intelligence and Leadership Styles
Leadership is the act of guiding an institution or individuals towards the desired end result. Compassion, discernment and good decision making are good attributes of a leader. A nursing leader is a professional who is noble and also the protector of health in the community. Loss of trust in health facilities comes up when patients and their families start to notice irresponsible healthcare workers behavior. Emotional intelligence is the foundation that can provide the discernment to support teamwork, fruitfulness, motivation and much more. Depending on the type of leadership an organization uses, emotional intelligence can provide leaders with a connection to the employees.
Assessment of Situation
SGAH had been trending in the media due to poor leadership that had caused the death of patients. The community no longer had confidence in the hospital due to the kind of information circulating from the hospital workers. A vote of no confidence is a formal vote that is issued by members of a body on whether a leader is still fit for the position. One of the implications of a vote of no confidence is that the leader in question must resign from their position. The employees’ lack of confidence in the leadership of the hospital is a big blow to the operations of the hospital.
Recommended Interventions
The mastery of leadership to medical leaders is critical. In the case of SGAH, I would choose clear communication, clear ethics and goals and caring interrelations. The leaders need to communicate to the public about the facts and fallacies surrounding the matter CITATION Ban19 \l 1033 (Alknawy, 2019). The leader should evaluate the matter at hand, visualize it and inform the team CITATION Car20 \l 1033 (Moore, 2020). The leader at SGAH should be able to acknowledge the emotions arising from the problem and give assistance. Allowing the staff to express how they feel could uphold the good work they have been doing. Constantly training staff on crisis management, if necessary arrange a specific time to do the training to equip them with helpful skills.
Effectiveness of Interventions
The clinical approach was an important intervention to getting the Shady Grove Adventist Hospital back to shape. Constantly evaluating the state of the hospital, engaging the staff in the healing procedure and using of soft language CITATION Ban19 \l 1033 (Alknawy, 2019). The leader should offer a personalized appearance, make time to listen and understand the staff CITATION Car20 \l 1033 (Moore, 2020). Giving a resolute focus to the goal and agreed priorities. Create a new hospital culture by being transparent and trustworthy to all the stakeholders of the hospital.
The interventions have helped SGAH improve its profitability by a big margin as well as expand operations. SGAH was able to create its first operating board as well as enabled the hospital to receive several great awards. SGAH was also able to get its conditional accreditation replaced for three years. Additionally, they were also able to introduce hospital based physician practices. They were also able to raise voluntary contributions that were used for the expansion of the hospital. Setting a new culture of the hospital helped SGAH change the perception in the community. By being able to restore the trust that was broken allowed the hospital and its patients to create a new relationship. Learning to value all people allowed the hospital to maintain its old clients as well as find new ones as well as retain low employee turnover.
Leadership Styles
* Servant Leadership
A...