Communicating in Various Conflict Situations
After you have completed the readings, and before reviewing your classmates’ responses, add your initial post that fully answers the discussion board question(s). Your initial post should be supported by your course materials and/or other appropriate resources. This initial post and your additional responses to classmates should occur over multiple days throughout the unit week. Refer to your Discussion Rubric for specific grading criteria.
Conflict
It is important to know how to communicate in various conflict situations. Before completing your discussion, please revisit the Unit II: Technology Committee Scenario from your text.
For this discussion, please respond to the following:
Explain which conflict style Andrea and Max appear to use.
Considering the style differences, what do you think of Andrea's response to Max's opening comment?
Discuss how this conflict could have been handled to make the conflict more constructive.
Interpersonal Communications
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Interpersonal Communications
Andrea used an accommodating conflict management style. In an accommodating conflict style, one puts other people's needs first to avoid unnecessary conflict (Kay & Skarlicki, 2020). In this conflict style, one is not bothered about the issue as the other party dictates their desires and needs. When Max demanded that Andrea start the meeting immediately, she thanked him and started the meeting without disagreements. Therefore, this scenario indicates that Andrea used a compromising conflict style to solve any disputes that may emerge.
Max used a competing conflict management style. Notably, this conflict style is when an individual is firm in handling a particular situation until they achieve it (Raines, 2019). In addition, this style also entails putting one's desires over others, including being uncooperative and assertive. Max was unhappy when Mr Sutherland chose Andrea as chair and aimed at making her swallow her pride. Besides, Andrea believed that the group was influenced and therefore assumed the role of the chair to open the meeting, indicating that he had opposing views. Overall, Max assumed the role of opposition during that particular committee to compete with the decisions and ac...