Essay Available:
Pages:
1 pages/≈275 words
Sources:
0
Style:
APA
Subject:
Business & Marketing
Type:
Essay
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 4.32
Topic:
Service Quality: ATC cleaning
Essay Instructions:
1. For each of the 5 Dimensions of Service Quality, give an example of how that dimension applies to your business.
2. Explain which Dimension is the MOST important for your business, and WHY.
(5 Dimension of Service Quality: Reliability, Assurance, Tangible, Empathy, Responsiveness)
This is the official website of ATC Cleaning: https://we-clean(dot)ca/
Essay Sample Content Preview:
Service Quality: ATC Cleaning
Students Name
Institutional Affiliation
Course Code and Name
Instructors Name
Date
Service Quality: ATC Cleaning
Reliability: This dimension refers to the ability of the service provider to perform the promised service dependably and accurately. For ATC Cleaning, reliability means showing up on time for scheduled appointments, consistently delivering thorough cleaning services, and completing tasks according to the agreed-upon standards. For example, ATC Cleaning ensures that their cleaning crew arrives promptly at the scheduled time and efficiently carries out the cleaning tasks as promised.
Assurance: Assurance pertains to the knowledge, competence, and courtesy of employees and their ability to inspire trust and confidence in customers. In the context of ATC Cleaning,...
Get the Whole Paper!
Not exactly what you need?
Do you need a custom essay? Order right now: