MANAGEMENT (WHAT NEEDS OF A GREAT MANAGER IN TELUS COMPANY)

MANAGEMENT (WHAT NEEDS OF A GREAT MANAGER IN TELUS COMPANY)
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(May 13, 2012)
Management
Why choose Telus
Telus Corporation has an excellence headquarter with differentiated onsite amenities such as a lounge with fireplace, foosball and some religious meditation rooms. The company also has a well-established financial program which significantly boosts the employees through its reward systems. They offer some annual and performance bonuses and also arrange for some paid holidays to their employees, in order to boost their productivity level throughout the year. Likewise the company supports its employees, particularly the new mothers by granting them some top up payments and an extended health care cover throughout their maternity leave. In order to have a balanced social standard, the company has developed a formal work-from-home program which has really boosted the overall productivity of the firm. They also encourage career growth among the workers by scheduling some regular training and mentorship programs. In order to efficiently assist its older employees, the firm offers some viable and economic plans to the retiring employees, a move which aim at enabling them to have a self-sustaining future.
Telus background
Telus is one of the largest telecommunication companies in Canada, which provide voice and wireless communication services to the Canadian residents. Telus earns its revenue from access and use of telecommunication infrastructure. Its services can be divided into two major segments, wire-line and wireless services. In order to fully capture the increasing market demands for internet, the company also provides data and internet services to its consumers. In order to strategically suit the market, the company merged with British Columbia Provincial telephone services in 1999. As a result of this, the company now has a vast wireless products and services which includes data, internet protocol and entertainment services across Canada. In order to take a share in the mobile telecommunication, the company now offers Koodoo mobile brand, which is more affordable to the consumers and enable them to enjoy wireless services in their remote areas. The company is seriously guided by its vision which is to unleash the power of internet and deliver best telecommunication solutions in the market. The company has a well-established culture which seeks to create friendly future possibilities to all their stakeholders. Its external organization is well-established in order to boost its corporate social responsibility.
Environment to be created
Telus Corporation is a technologically established firm which offers telecommunication, data and internet services to its consumers. It is therefore required to be conscious of the technical dynamics in the telecommunication industry. In order to effectively and efficiently enhance a competitive market, the company has to invest in the research and development programs. This will not only enable them to keep up with the growing technological changes, and also to improve the quality and the standard of their products and services.
It is equally important for the firm to establish a collaborative learning, which will significantly boost the productivity of their employees at all times. Since the company does not operate in a vaccum, there is a need to invest in corporate social responsibility, which consequently boost consumer loyalty and also attract potential consumers (Adair, 1988). As a company, Telus provides appropriate environment to its employees, a move which allow them to be creative and innovative in their work. They also have a well-established training and development program which aim at improving knowledge and skills of their workforce.
The employee that Telus need
Telus Corporation is looking for people who share their passion by building spirited relationships within the firm. a person who is willing to go an extra mile by challenging the current status quo in the company with something new and unique, which will eventually benefit the firm`s competitiveness in the market (Adair, 1988). The company is also looking for candidates who can efficiently thrive on challenges in order to assure the future sustainability of the firm.
Since Telus is a market leader, people who can strongly foster a collaborative network of culturally diverse and skilled workforce is required in the firm. The employees should be ready to embrace innovation and creativity, and establish a dynamic, speedy and a rewarding environment to the company workers. This character will enable the firm to grow, expand and rise beyond the national level and embrace some international standards. The employees should also be in a position to offer and make a difference in Telus customer service department, the entire workforce and at large, a...