Communication Styles: Formal And Informal Communications
Research define, and describe communication styles, the types of communication, and why communication is important to an organization.
The requirements below must be met for your paper to be accepted and graded:
Write between 500 – 750 words (approximately 2 – 3 pages) using Microsoft Word.
Attempt APA style, see example below.
Use font size 12 and 1” margins.
Include cover page and reference page.
At least 60% of your paper must be original content/writing.
No more than 40% of your content/information may come from references.
Use at least two references from outside the course material, preferably from EBSCOhost. Text book, lectures, and other materials in the course may be used, but are not counted toward the two reference requirement.
During this lecture, we will describe the various kinds of communication in organizations.
Simply stated, the communication process is how a message is sent from one person to another so it can be understood. From a business standpoint, communicating effectively is a must and is crucial to the successful operation of an organization. All business leaders as well as managers need to understand the fundamentals of communicating effectively.
Let's now discuss the various kinds of communication in organizations.
Communication is essential for an organization. If communication ever ceases, any type of organized activity will cease as well.
There are two main types of communication in any organization which are formal and informal communication.
We will first look at formal communication, which is communication, either written or verbal, passed through the formal channels of the organization. Formal Communication is considered the most efficient way to communicate because it is usually predefined by the organization's reporting structure and chain of command. It is also the preferred method of communication when asking for clarification or direction on projects, reporting any issues, and exchanging information. Some basic examples of this can be communication of company goals and/or policies, instructions, complaints, or reviews just to name a few.
Formal communication covers three types:
Upward - communication from employees to management.
Downward - communication from management to employees.
Horizontal - communication from employee to employees or manager to manager.
Informal communication encompasses communication that will usually fall outside the formal channels and is based on personal rather than work relationships. Another term for informal communication is the grapevine. The important thing to understand about informal communication is that it does not follow the lines of formal communication. Informal communication can be conversations during lunch breaks, water cooler interactions or phone calls.
A smart organization can make good use of informal communication to help support the formal channels of communication. It can be a valuable tool for organizations in expressing particular information that could not be passed down via the formal channels. It also satisfies employee's needs to understand what is happening in the organization and gives them an opportunity to express concerns, or complaints they may have.
Communication
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Communication
Communication refers to the act of one person giving out information that is then received by another person (Kabir, 2016). This largely with reference to desires perceptions, affective states, needs and/or knowledge. It is also important to note that communication can either be intentional or unintentional, it may use the conventional or unconventional signals, use linguistic or nonlinguistic forms spoken or through other forms and most importantly in this paper, formal or informal (KumarKumar, 2012).
In an organization, communication is one of the most fundamental pillars that establishes the course of all the activities. The ability to communicate effectively is not just a social tool as it also professional (Kabir, 2016). Managers in any organization have practice quality communication skills to effectively, pass, receive and interpret pieces of information within and without the organization (KumarKumar, 2012).
Formal and Informal Communications
There are two main types of communications in an organization, formal and informal communications. The formal communication type is associated with written verbalized channels within or without the organization. It is the most common type of communication relative to the fact that it is used in the reports. This is a type of communication that is closely associated with the organizational culture and structure ("INFORMAL&FORMAL COMMUNICATION – communicationskill", 2017). As such, it is considered to be more effective in most organizations as it has some subtle elements of order. Information going out or going in can easily be traced between the source and the end receiver along with the feedback loop. This means that the element of accountability is much higher and predictable most of the time.
Types of Formal Communication
There are three types of formal communication; upward, downward and horizontal. These are associated with the direction that the channel of communication takes, between the parties that are communicating. Within an organization, information is flowing between...