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Business and Market Analysis of Verizon Company

Essay Instructions:

NOTE: All submitted work is to be your original work. You may not use any work from another student, the Internet, or an online clearinghouse. You are expected to understand the Academic Dishonesty and Plagiarism Policy and know that it is your responsibility to learn about the instructor and general academic expectations concerning proper citation sources as specified in the APA Publication Manual, 7th Ed. (Students are held accountable for in-text citations and an associated reference list only.)

Purpose:

This project is the last of four projects. You will generate a pool of alternative strategies, evaluate these alternative strategies, and select the best strategy using the tools and concepts learned throughout the course. You will develop implementation plans, evaluative plans to control the implementation process, and plan for post-evaluation measures. You will also draw from previous business courses to understand how organizations develop and manage strategies to establish, safeguard, and sustain their position in a competitive market.

Skill Building:

In this project, you build many different skills, including research, critical thinking, writing, and developing analytical skills related to various financial analysis tools and strategy tools used in business. In addition, you will select optimal strategies, design how to implement them, and evaluate the implementation process of the optimal strategies.

Outcomes Met With This Project:

Examine the impact of ethical decision making, social responsibility, stakeholder analysis, and corporate governance on organizations and society;

Utilize a set of useful analytical skills, tools, and techniques for analyzing a company strategically;

Integrate ideas, concepts, and theories from previously taken functional courses including, accounting, finance, market, business, and human resource management;

Analyze and synthesize strengths, weaknesses, opportunities, and threats (SWOT) to generate, prioritize, and implement alternative strategies to revise a current plan or write a new plan and present a strategic plan;

Evaluate the outcomes of identified strategies to determine their success and impact on short-term and long-term objectives.

Instructions:



Step 1 Course Material and Research



You must research information about the focal company and the environment for this project. You are accountable for using the course materials to support the ideas, reasoning, and conclusions made. Course material's use goes beyond defining terms and explains the 'why and how' of a situation. Using one or two in-text citations from the course materials and then relying on Internet source material will not earn many points on the assignment. A variety of source material is expected, and what is presented must be relevant and applicable to the topic being discussed. Avoid merely making statements but close the loop of the discussion by explaining how something happens or why something happens, which focuses on importance and impact. In closing the loop, you will demonstrate the ability to think clearly and rationally, showing an understanding of the logical connections between the ideas presented from the research, the course material, and the question(s) being asked.



Note: Your report is based on the research results performed and not on any prepared documentation. What this means is that you will research and draw your own conclusions that are supported by the research and the course material rather than the use of any source material that puts together any of the tools or techniques whether from the Internet, for-pay websites, or any pre-prepared document, video or source material. A zero will be earned for not doing your own analysis.



Success: The analysis is based on research and not opinion. You are not making recommendations, and you will not attempt to position the focal company in a better or worse light than other companies within the industry merely because you are completing an analysis on this particular company. The analysis must be based on factual information. Any conclusions drawn have to be based on factual information rather than leaps of faith. To ensure success, as stated above, you are expected to use the course materials and research on the focal company's global industry and the focal company. The opinion does not earn credit, nor does it use external sources when course materials can be used. It is necessary to provide explanations (the why and how) rather than making statements. Avoid stringing one citation after another, as doing so does not show detailed explanations.



Step 2 Research



In completing the report, you will use the chapters in the eBook as a guide and perform research on the same company as in Projects 1 and 2. Answer the required elements below in narrative form following the steps.



Note: Your report is based on the research results performed and not on any prepared documentation. What this means is that you will research and draw your own conclusions that are supported by the research and the course material rather than the use of any source material that puts together any of the tools or techniques whether from the Internet, for-pay websites, or any document, video or source material. A zero will be earned for not doing your own analysis.



Library Resources (Company Required)



Statista - All the information needed for your assigned company must be obtained from one of the library's suggested online company research databases. To use these resources, go to the main navigation bar in the classroom, select Academic Support and then select Library. Next, select Databases by Title (A - Z). Since your primary online company research database is Statista, select S from the alphabet list, and scroll down to select Statista Online. See Dr. Kathy's Notes for Week 2 for more guidance on Statista.

Dun and Bradstreet's Hoovers Database, among others, is another excellent source for company research, competitor, and industry information.

You can find relevant and significant additional information required for company project research by using https://libguides(dot)umgc(dot)edu/business-research

Additional Library Resources



Research for Company Financial Ratios: Financial Research.

Research for Industry Financial Ratios: CSI Market.

Use "OneSearch" to find scholarly articles by clicking Library under Academic Support on the classroom main menu bar and checkmark "Scholarly Journals Only" prior to starting a search.

Library Support Personal Assistance



Extensive library resources and services are available online, 24 hours a day, seven days a week at https://www(dot)umgc(dot)edu/library/index.cfm to support you in your studies. In addition, the UMGC Library provides research assistance in creating search strategies, selecting relevant databases, and evaluating and citing resources in various formats via its "Ask a Librarian" service at https://www(dot)umgc(dot)edu/library/libask/index.cfm.

Step 3 Specific Company for All Four Projects



For this project, your instructor has specifically assigned each student to write an independent report on one focal company. The assigned company must be used for all four projects in this course. You cannot write reports on any other company different from the company specifically assigned by your instructor. Students who fail to use the specifically assigned companies from the list or use an unapproved company will receive a zero for the project.



The company that your instructor has assigned to you will be used for this project.



Step 4 Preparation for the Project



Before you begin writing the report, you will read the following requirements that will help you meet the writing and APA requirements.



You will be analyzing the selected company. When doing analysis, you are not merely making statements that may be cited. Instead, you will be supporting the statements made. “Support” is the process of explaining, discussing, and analyzing “why” and “how,” which is a higher-level critical analytical skill that is required for this class. Support is needed to do well on this project.

Read the grading rubric for the project. Then, use the grading rubric while writing the report to ensure all requirements are met, leading to the highest possible grade.

Step 5 How to Set Up the Project



The document has to be written in Word or RTF. No other format is acceptable. No pdf files will be graded. Use 12-point font for a double-spaced report. The final product is expected 10-12 pages. The final project may not be more than 12 pages, excluding the title page and reference page. Those items identified in the implementation and action plans should appear under the appropriate heading in the paper. Do not use an Appendix.

Create a title page with the title, your name, date, the course number, and the instructor's name.Create Topic Headings that correspond to exact sections of the project requirements. Use the exact Headings and Heading Numbers listed below in Red Font!

Use the following template using the headings to separate elements. Do not use bullets in your paper as the required format is in narrative format with indented paragraphs and no extra space between paragraphs.



I. Executive Summary



(The Executive Summary is the first paragraph of the paper and will describe to the reader the intent of the paper, explaining the main points covered in the paper and summarizing the findings. It is similar to an Abstract commonly found in academic research papers. The Executive Summary should be clearly understood before reading the remainder of the paper so the reader knows exactly what is being covered in the paper. Therefore, write the Executive Summary last to ensure all of the main points are covered.)



Write an Executive Summary explaining the purpose of the report and summarizing the general findings of the report. Use course materials and company research for support.



II. Strategy Generation



To generate a pool of strategies, you will look at the organization’s business-level strategy, corporate-level strategy, and global strategy.

Then, using the information and data collected from your research and the analytical outcomes from (a) external factor analysis in your Project 2 and (b) internal factor analysis in Project 4, you will generate a pool of strategies.

Finally, use the Grand Strategy Matrix from Project 3 to narrow down your strategies a minimum of three strategies that fit in the appropriate quadrant of the Grand Strategy Matrix for your company. Use course materials and company research for support. (Note to maximize your grade in this area a minimum of five strategies should be proposed.)

III. Cultural and Organizational Factors to Consider



Identify and discuss cultural and organizational factors that should be considered in analyzing and choosing among the alternative strategies. Use course materials and company research for support.



IV. Strategy Prioritization using QSPM



(The QSPM produces a composite analysis that allows you to prioritize strategies. A composite analysis is one in which you will bring in a combination of relevant factors from the various analyses (EFE Matrix, IFE matrix, CPM matrix, SWOT, Grand Strategy Matrix, and QSPM). The QSPM is a tool that helps determine the relative attractiveness of feasible alternative strategies based on the external and internal key success factors. See Week Five Tools and Techniques and Dr. Kathy's Notes for Week Five.)



IV. A. - Explain Quantitative Strategic Planning Matrix or QSPM - Explain how the QSPM can be developed in order to prioritize strategies. Use course materials to support your explanation.



IV. B - Develop a QSPM - Prioritize strategies by completing the Quantitative Strategic Planning Matrix or QSPM. Use company research to support some of your justifications (i.e. some of the weights and/or ratings) and course materials to support conclusions made (i.e. total score implications) about this matrix.



V. Strategy Selection and Recommendation



Your strategy selection will be based on the use of the Quantitative Strategic Planning Matrix (QSPM) that you completed in Section IV.



V. A. Strategy Selection - Identify which one or two strategies is best using the Quantitative Strategic Planning Matrix (QSPM) analysis completed in section IV. Give examples from company research and use course materials for support.



V. B. Strategy Recommendation Details - Expand on the strategy selected in V.A discussing the overall strategy from a corporate, business and functional level and expanding on goals, objectives, and tactics of this recommendation. Use both course materials and company research for support.



VI. Strategy Implementation



VI. A. Strategy Implementation Procedures - Describe procedures for the recommended strategy's implementation. Use both course materials and company research for support.



VI. B. - Who, What and How - Discuss who, what and how to implement the selected strategy or strategies at the corporate level, business-unit level, and functional level. Use both course materials and company research for support.



VII. Strategy Evaluation



VII. A. Evaluation Procedures - Discuss procedures for strategy review and evaluation for the recommended strategy. Use course materials and company research for support.



VII. B. Evaluative Measures - Discuss the appropriate evaluative measures (including who, what, when, and how at the corporate level, business-unit level, and functional level). Use course materials and company research for support.



VIII. Corrective Action Plan - Discuss a corrective action plan (including who, what, when, and how) at the corporate, business unit, and functional levels. Use course materials and company research for support.



IX. Conclusion



Create a conclusion. The Conclusion is intended to emphasize the purpose/significance of the analysis, emphasize the significance/consequence of findings, and indicate the wider applications derived from the main points of the project’s requirements. Use course materials and company research for support.

References



Step 6 Review the Paper



Read the paper to ensure all required elements are present.



*** Company is Verizon***



***Sources



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https://leocontent(dot)umgc(dot)edu/content/dam/equella-content/bmgt495/Chapter6_SupportingBusiness-LevelStrategy.pdf



https://www-jstor-org(dot)ezproxy(dot)umgc(dot)edu/stable/256040



https://leocontent(dot)umgc(dot)edu/content/dam/course-content/tus/bmgt/bmgt-495/document/Strategy-Formulation%20Analytical%20Framework.pdf



http://www(dot)netmba(dot)com/strategy/matrix/bcg/



https://www(dot)businessstudynotes(dot)com/finance/strategic-managment/how-to-prepare-the-internal-external-matrix/



https://leocontent(dot)umgc(dot)edu/content/dam/course-content/tus/bmgt/bmgt-495/document/QSPM%20Explained.pdf



https://www(dot)youtube(dot)com/watch?v=U_vzpjzSv5s



https://leocontent(dot)umgc(dot)edu/content/dam/equella-content/bmgt495/Chapter4_ManagingFirmResources.pdf



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https://thinkinsights(dot)net/strategy/efe-analysis/



http://www(dot)maxi-pedia(dot)com/EFE+matrix+external



https://eds-p-ebscohost-com(dot)ezproxy(dot)umgc(dot)edu/eds/detail/detail?vid=0&sid=093899e9-b569-4daf-8be0-1dcd4f357d3a%40redis&bdata=JnNpdGU9ZWRzLWxpdmUmc2NvcGU9c2l0ZQ%3d%3d#AN=89677606&db=ers



https://www(dot)business-to-you(dot)com/porters-five-forces/



https://www(dot)youtube(dot)com/watch?v=mYF2_FBCvXw



https://leocontent(dot)umgc(dot)edu/content/dam/equella-content/bmgt495/Chapter7_Competing_International_Markets.pdf



https://leocontent(dot)umgc(dot)edu/content/dam/equella-content/bmgt495/Chapter8_SelectingCorporate-LevelStrategies.pdf



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https://www(dot)mckinsey(dot)com/capabilities/people-and-organizational-performance/our-insights/getting-organizational-redesign-right



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https://academized(dot)com/michael-czinkota



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https://www(dot)youtube(dot)com/watch?v=NfKLoGZiR4s&embeds_widget_referrer=https%3A%2F%2Flearn.umgc.edu%2F&embeds_euri=https%3A%2F%2Fumgc.h5p.com%2F&embeds_origin=https%3A%2F%2Fumgc.h5p.com&source_ve_path=MjM4NTE&feature=emb_title

Essay Sample Content Preview:

Business, Market Analysis of Verizon Company
Author's Name
The Institutional Affiliation
Course Number and Name
Instructor Name
Assignment Due Date
Business and Market Analysis of Verizon Company
1 Executive Summary
This report examines the business productivity, market analysis, and suitable tactics of Verizon, a leading telecommunications company in the United States. The report analyses Verizon's performance, assesses its market position, and recommends strategies to enhance its business productivity. The report findings reveal that Verizon has a strong market position, with a diverse range of products and services, including wireless and wired network services, communication solutions, and Internet of Things (IoT) technology. The company has consistently delivered solid financial performance, generating revenues of $130.9 billion in 2020, an increase of 3.1% from the previous year. The report also identifies several opportunities and challenges for Verizon, including increasing competition from rival companies, technological disruptions, and evolving customer preferences (Pearlson et al., 2022). To overcome these challenges, Verizon should expand its offerings by introducing new products and services, such as cloud computing, cybersecurity solutions, and home automation services. This will enable the company to cater to broader customer needs and improve its revenue streams. The report finds that Verizon has a strong market position but needs to continually innovate and adapt to changing customer needs and market dynamics to maintain its competitive edge. By implementing the recommended tactics, the company can enhance its business productivity, strengthen its market position, and achieve sustainable growth in the long term.
2 Strategy Generation
Verizon's business-level strategy revolves around providing high-quality services and products to customers while maintaining a competitive edge in the market. The company has a corporate-level diversification strategy, expanding its services and products to different markets, including the Internet of Things (IoT), digital media, and cloud computing. Additionally, Verizon's global strategy is focused on expanding its footprint in different countries worldwide. To generate a pool of strategies, looking at the external and internal factors that affect Verizon's operations is essential. In the external factor analysis, the opportunities and threats can be detected that the company faces in the market (TheSaylorFoundation, 2014). One opportunity is the increasing demand for 5G network services, an area in which Verizon has a competitive advantage. However, a threat to the company's operations is the emergence of new competitors in the market, such as T-Mobile and Sprint.
In the internal factor analysis, we can identify the strengths and weaknesses of the company. One of Verizon's strengths is its strong brand reputation, an essential asset in the telecommunications industry. However, one weakness is the high cost of its services, which could affect the company's ability to attract and retain customers. Based on these factors, a pool of strategies for Verizon can be developed. One strategy could be to reduce the cost of its services to attract and retain customers. Another strategy could be to invest more in research and development to stay ahead of competitors in emerging technologies such as 5G networks. Additionally, the company could focus on diversifying its services and products to different markets, including IoT, digital media, and cloud computing (Saylor, 2014). To narrow down the strategies, the Grand Strategy Matrix, which is a tool that helps companies choose the appropriate strategy based on their position in the market, can be used. As shown in the image below, the matrix has four quadrants.
Figure SEQ Figure \* ARABIC 1: Quadrants for Verizon
Quadrant

Description

Quadrant I

Rapid Market Growth and Strong Competitive Position

Quadrant II

Slow Market Growth and Strong Competitive Position

Quadrant III

Rapid Market Growth and Weak Competitive Position

Quadrant IV

Slow Market Growth and Weak Competitive Position

Based on Verizon's position in the market, the appropriate quadrant is Quadrant I, which represents Rapid Market Growth and Strong Competitive Position. The company has a competitive edge in the 5G network services market, which is experiencing rapid growth. Therefore, the strategies in this quadrant include market development, product development, and forward integration (Daniels, 2023). Market development involves expanding the company's services and products to new markets, such as emerging economies. Product development involves introducing new products and services to the existing market, such as IoT and cloud computing. Forward integration involves acquiring companies that provide complementary services, such as digital media and advertising companies. Additionally, using the Grand Strategy Matrix, the appropriate strategies for the company are market development, product development, and forward integration, which will help the company maintain its competitive edge and continue to grow in the rapidly expanding 5G network services market.
3 Cultural and Organizational Factors to Consider
Verizon is a telecommunications company that operates in a highly competitive and dynamic industry. As such, the company must consider various cultural and organizational factors when choosing alternative strategies (Anonymous, n.d). Firstly, it is essential to consider Verizon's employees' cultural values and beliefs. The company's diverse workforce comes from different backgrounds, cultures, and nationalities. Therefore, creating a work environment that is inclusive, respectful, and appreciative of diverse perspectives is essential. Verizon must ensure that its employees feel valued and heard and that their opinions and feedback are considered when making decisions. To achieve this, Verizon must foster a culture of collaboration and open communication where employees feel comfortable sharing their ideas and concerns without fear of retribution.
Another cultural factor that Verizon must consider is the values and beliefs of its customers. Verizon's customer base is diverse, and the company must cater to its needs and preferences (PurdueLibrary, 2013). Failure to do so may reduce customer satisfaction, impacting Verizon's reputation and financial performance. In addition to cultural factors, Verizon must consider organizational factors when choosing alternative strategies. These include the company's structure, leadership style, and communication channels. Verizon must have a structure that facilitates quick decision-making and allows for the efficient implementation of new strategies. Leaders must be open to new ideas and willing to take calculated risks. Communication-affecting factors include employees' and customers' cultural values and beliefs, organizational structure, leadership style, communication channels, and workforce capabilities. By considering these factors, Verizon can develop and implement culturally sensitive and organizationally effective strategies, leading to sustainable growth and success.
4 (A)Strategy Prioritization using QSPM
Using the QSPM, Verizon can prioritize its strategies by thoroughly analyzing its internal and external environment (Communications, n.d). The Quantitative Strategic Planning Matrix (QSPM) is a strategic management tool used to evaluate and prioritize strategies based on quantitative analysis. The QSPM process consists of four steps: identifying key external and internal factors, determining the relative attractiveness of each alternative strategy, selecting the most appropriate strategies, and developing an implementation plan.
The first step to developing a QSPM for Verizon is identifying the key external and internal factors. External factors include macro-environmental factors such as economic, technological, social, and political factors. Internal factors include strengths, weaknesses, opportunities, and threats (SWOT analysis). After identifying these factors, they must be ranked according to their importance and weighted by their relative importance to the organization. The second step is determining each alternative strategy's relative attractiveness (Abdollahnejadbarough et al., 2020). The SWOT analysis should generate the alternatives and address the critical factors identified in step one. The alternatives can be ranked using a rating scale, such as a 1-4 scale, with one being low and four being high, based on their potential impact on the organization. The third step is to select the most appropriate strategies. The QSPM matrix compares the relative attractiveness of each alternative strategy against the organization's ability to implement the strategy. The fourth and final step is to develop an implementation plan for the selected strategies. This includes identifying the resources required, setting timelines and deadlines, and assigning responsibility for implementing the strategies.
1 (B)Strategy Prioritization using QSPM
4.1(B)Key External Opportunities/Threats
Growing demand for 5G networks and IoT technologies, expansion into new markets through acquisitions and partnerships, and increasing demand for wireless data plans. The threat includes Intense competition from other major players in the telecom industry, potential regulatory changes, and the ongoing pandemic.
4.2(B)Key Internal Strengths/Weaknesses
Strength includes strong brand recognition, a leading position in the wireless network market, and significant financial resources to invest...
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