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Business & Marketing
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Topic:
Strategic Communication in Change Management
Coursework Instructions:
BUS499-Week 6 Discussion - Strategic Communication in Change Management
Chapter 21-Are the best leaders like professors?
SWS Stray Writing
30 points
Half page
Revisit the Learn section for this week to review Kotter's 8 Steps for Leading Change and the case study: The Importance of Strategic Communication During Change Management at Palm College of Hospitality and Event Management.
In Kotter's model, the first step is "establishing a sense of urgency."
-Discuss 2 examples of how a sense of urgency be created to overcome communication barriers within an organization.
-How could you use this strategy as you develop the communication plan for your company?
-In the case study Palm College of Hospitality and Event Management is undergoing a change in administrational leadership. The changes need to be communicated in such a way that it improves the workers' morale and provides faculty and staff with the information that they need to support the new vision of the college.
-If you were a business consultant for Palm College, what recommendation(s) would you offer to the new dean regarding his email and future communication channels?
-How can you apply the change management communication strategies discussed in the case study to your company's consulting plan?
Coursework Sample Content Preview:
Strategic Communication in Change Management
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July 7, 2024
Another factor that warrants strategic communication during organizational change is the efficiency of the process. This paper focuses on Kotter's first change implementation process: creating a sense of need. Then, it analyzes the Palm College of Hospitality and Event Management case through a communication plan.
Building the Perceived Sensitivity
To ensure that change is communicated as an urgent process, there are several strategies organizations can adopt, such as providing statistics and reports or negative trends like dwindling an organization's financial performance (Kotter, 1996). Also, testifying on personal experience and using other people's success stories can make the necessity of change more realistic and urgent.
Commu...
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