Gap Analysis: What Student Traits Corporate CEOs Find Most Important
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Instructions
Write a 200-300 word paper answering the following question.
1. Perform a ‘gap analysis’ by developing a two-dimensional plane and evaluate the results.
A university wants to perform a gap analysis to determine what student traits corporate CEOs find most important. The exercise is administered to CEOs and involves two surveys – an expectations survey and a perceptions survey.
All questions are answered on a 10-point scale. The attributes the CEOs are asked to rate are propensity for life-long learning, ability to work in teams, innate ability, and cognitive ability. The results of nine surveys are synopsized in the text table:
Table
2. Use the following data to determine which dimensions to emphasize in training.
Perceptions Expectations
Tangible = 5.40 1.42
Reliability = 3.20 6.40
Responsiveness = 2.45 2.30
Assurance = 5.60 3.30
Empathy = 1.90 6.40
3. Using simple differencing, determine which dimensions should be emphasized.
4. To what should the focus be applied?
Lifelong Learning
Teamwork
Innate Abilities
Cognitive Abilities
Perceptions
2
9.33
5.33
8.89
Expectations
8
8.78
3.67
3
Differences
-6
0.55
-1.66
5.89
Start Date
Jan 17, 2022 12:01 AM
Due Date
Mar 18, 2022 11:59 PM
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Score of MAIN IDEA: Clear focus, thesis, or hypothesis. Writer understands task, / 4
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• Minimally accurate and logical conclusion.
Score of CONTENT: Accurate supporting details/evidence. Detail/evidence well-suited to audience. Detail/evidence relevant to main idea. Accurate conclusion(s)., / 4
ORGANIZATION: Introduction, Body, Conclusion, Transitions, MLA format.
• Introductory statement is present and commendable.
• Body of supporting material is present and commendable.
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• Follows MLA format
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• Conclusion is present and acceptable.
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• Conclusion is limited.
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Score of ORGANIZATION: Introduction, Body, Conclusion, Transitions, MLA format., / 4
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Score of LANGUAGE USE: Accurate vocabulary. Varied word choice. Sentence form and structure. Coherence., / 4
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Score of MECHANICS: Spelling Capitalization and punctuation Grammar, / 4
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Gap Analysis
1 Perform a ‘gap analysis’ by developing a two-dimensional plane and evaluate the results. A university wants to perform a gap analysis to determine what student traits corporate CEOs find most important. The exercise is administered to CEOs and involves two surveys – an expectations survey and a perceptions survey. All questions are answered on a 10-point scale. The attributes the CEOs are asked to rate are propensity for life-long learning, ability to work in teams, innate ability, and cognitive ability. The results of nine surveys are synopsized in the text table:
Table SEQ Table \* ARABIC 1
Dimension
Perception Average
Expectation Average
Lifelong learning
2.0
8.00
Teamwork
9.33
8.78
Innate abilities
5.33
3.67
Cognitive abilities
8.89
3.00
The first step is to obtain dimension differences from table 1 above by calculating the difference between the perception and expectation averages, as shown in Table 2 below.
Table SEQ Table \* ARABIC 2
Dimension
Perception Average
Expectation Average
Difference(perception-expectation)
Lifelong learning
2.0
8.00
-6
Teamwork
9.33
8.78
0.55
Innate abilities
5.33
3.67
1.66
Cognitive abilities
8.89
3.00
5.89
From table 2 above, it is clear that the lifelong learning area has the highest negative difference, and hence, it is the area that requires the most emphasis.
52472491432755Teamwork00TeamworkThe next step is to create two-dimensional differencing planes shown in the figure below:
-570963-293EXPECTATIONS00EXPECTATIONS
10
9
-95880165552lifelong learning0lifelong learning
-82013-1566301008
224302-26533200
399025-43067700
7
6
5
-186055104384PERCEPTIONS00PERCEPTIONS
1
2
3
-2452420-37415004
5
6
7
8
9
10
3
244915-23837000
-541850-115912 Innate abilities00 Innate abilities
317158-13286100
-442986-3663 Cognitive abilities00 Cognitive abilities
2
1
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