Root Causes of Problem in Centra Health

Root Causes of Problem in Centra Health             Centra Health is a regional nonprofit healthcare organization in Virginia. The organization has short-term and long-term opportunities that it can utilize to grow, thus remaining at the market top in healthcare delivery. The organization experiences challenges caused by different factors. 5 Whys diagrams are used to explain the causes of the problems the organization is experiencing. Short-Term Opportunity Problem Problem: Inefficient interdepartmental communication  WHY Department separated by physical distance  WHY Different work shifts  WHY Misunderstanding of communication needs  WHY Inadequate communication methodologies WHY Employees overloaded with work Countermeasure: Creating efficient workflow Problem: Inefficient digital portal  WHY Safety and security concerns WHY Ethical challenges WHY Low levels of digital and health literacy WHY Societal factors WHY Increased disorientation  Countermeasure: design a user-centered digital platform Long-Term Opportunity Problem Problem: Using manual health record   WHY Concerns with privacy WHY Cost of use WHY Time-consuming training WHY Limitation technical resources WHY Lack of interoperability Countermeasure: implement thorough training program for personnel Strategy Proposal The strengths of the organization include offering a wide range of services. It features cutting-edge programs and offers a comprehensive healthcare strategy suited to the local community's needs. Another strength is the organization’s connection with other referral sources, contributing to an extensive network. Centra's commitment to evidence-based practice and continuing learning is highlighted through these partnerships and academic connections with universities (Kauschinger, 2021). Centra's high volume and dedication to quality are responsible for its financial success. Centra’s strength is its ability to focus on top-tier training programs and commitment to pursue best practices, showing its dedication to attaining clinical excellence. Centra is committed to enhancing the health of its surrounding area, and its strategic initiatives demonstrate this commitment. The organization's relentless pursuit of excellence in healthcare delivery is outlined in these plans.  Regarding the organization's strengths, the organization might utilize a multidisciplinary strategy for effective communication that focuses on integrating several disciplines to comprehend communication involving the organization. An increase in patients visiting the facility for high-quality care will result from improved communication between the company's employees and the facility's management (Ali et al., 2021). Utilizing incentives and awards, the company can also inspire its staff. The use of rewards and incentives has been linked to employee satisfaction. When employees are happy, they will provide high-quality services, increasing demand for the organization's services. Additionally, the organization can guarantee effective teamwork. A team will naturally strive toward the same objectives when communicating. It encourages effective communication, fosters a sense of shared goals, and guarantees that business expectations are satisfied. To enhance team collaboration, the facility might rethink how its offices are set up (McClaren, 2021). The difference that having an office environment that promotes conversation and teamwork can make is significant. The specific objective can be kept in mind while redesigning office layouts so that the te...