How Helping Haitian Children (HHC) Can Use Balanced Score Strategy

Learning Objective

Busy managers often do not have the time or resources to monitor every decision of their decentralized employees. Rather, they rely on diagnostic systems whereby they monitor the outcomes of employee decisions relative to expectations. For the next several sessions, we will explore characteristics of the specific performance measures that managers could incorporate into their diagnostic system. In this session, we will discuss the Balanced Scorecard methodology that recommends the use of a package of performance measures that can help managers assess whether employees are appropriately implementing a strategy and whether the strategy is effective. In doing so, we will both understand and analyze the benefits and costs of nonfinancial relative to financial based performance measures.



Read Bloomfield Chapter 2 (section 2.1 only)

Read Can Management Accounting Help Aid Associations Make Tough Choices in Haiti?

Complete the assignment



Discuss how Helping Haitian Children (HHC) can use the balanced scorecard methodology to implement its strategy and achieve its mission. More specifically, what perspectives should HHC include in its balanced scorecard? For each perspective, what objective(s) should HHC seek to achieve?