Case study# 2

****IMPORTANT- Please assign to a writer who is good with case Study for social workers please Rubric Review and follow the rubric and guidelines closely. Before submission, review it like a checklist to ensure you have met all the requirements. Task • Jay is 17 years old and was referred to your crisis counselling agency called Community Help Line Services. The referral was provided by Jay’s high school social worker. • Jay has written a letter (outlined below) to your agency’s online youth counselling forum. This forum supports community members to write in and receive a written response back from one of their counsellors. Given the nature of email the service is not completely anonymous and confidential. • Your task for this assignment is to read the case carefully and complete a written online response (online counselling) to Jay following the guidelines listed below. • Your written response to their concerns will hopefully lead Jay to continue to correspond with you and may lead to them accessing in-person counselling with your agency or another agency to gain further support. • Note, this could be the only opportunity to connect with Jay, so make sure you say everything you may need to. • Your written response will be typed on a separate word document, with an APA title page with all group member names. APA formatting is not required for the written response. • Submit your group’s assignment via drop box by the assigned due date. Your written response should integrate the following (see rubric): • Model GREW (genuineness, respect, empathy, and warmth). • Consider how you address the service user at the start of the conversation. • Address confidentiality and any limits to confidentiality. • Best practices in online counselling, including confidentiality practices (Module 4). • Identify the key issues facing the service user bringing an Anti-Racism/Anti-Oppressive perspective (naming the issues of oppression from this lens) (Module 3). • Integrate 3+ strengths-based statements in your response. • Sensitive to the trauma and oppression they have experienced. • Understand trauma responses from a Trauma-Informed lens (Module 3). • Address all safety concerns and support their well-being. • Explore risk and protective factors in their story. • Explore their coping strategies and possibilities for managing their symptoms so that they can sleep better and function better at school, from a non-judgmental and supportive response. • Explore and reinforce the importance of a support system. • Provide 2 real agency referrals (with details), supporting a seamless transfer of trust for the service user. • Consider how you close the response in the letter. • Demonstrate a professional SSW approach! *****see the attached assignment Case Study #2 Fall 2024