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Coca-Cola’s Wide Success in Understanding the Power of Social Currency

Case Study Instructions:

Our readings this week discusses ways that messages are popularized in our culture. “Social currency” refers to our willingness to share ideas, brands and campaigns across our social networks because doing so gives us a sense of social "credibility."

Your task for this week is to identify a company or organization that you believe has been wildly successful or a wicked failure at understanding the power of social currency.

Write a 2-3 paragraph post where you identify the company, describe their campaign(s), and explain why you believe it was (or was not) successful. We'll all be especially excited if:
1. You track down some visual examples of the campaign to share in your post.
2. You do not use examples from the course readings. (It is awkward if you do that - it shows you did not do the reading for the week).

Refer to the course readings from this week to support your claim. As part of your post, it is your turn to start putting these ideas into practice. Propose one compelling headline (campaign tag/hashtag/concept) you believe the organization should add into its social media campaign. Describe where the headline should be used (which platform) and why you believe it will be successful.

Resources - Readings and Videos:
Please review the following readings and videos:
Start y reading Contagious, Chapter 1 "Social Currency" (pgs. 29-60). I won't ask you to admit it in the course discussion board, but do answer this question yourself - which of the techniques described in the chapter have appealed to you before? Is Berger correct - does social currency explain why things go viral?

Read Erich Jaochimsthaler’s 2017 article in Adweek titled “The Power of Social Currency.” Consider how the emotional appeal of particular social media posts encourages users to share with their friends, fans and followers. Also available here: The Power of Social Currency.docx The Power of Social Currency.docx - Alternative Formats

Read Pressgrove, Weberling McKeever & Mo Jang's (2017) piece "What is contagious: Exploring why content goes viral on Twitter: A case study of the ALS Ice Bucket Challenge," from the International Journal of Nonprofit & Voluntary Sector Marketing (attached as a PDF at the top of this section). This research article is a fascinating application of Berger's STEPPS to the ALS case. How many of you remember this event? Did you participate? Which one of Berger's reasons explains your participation? How does the research line up with your thinking?

Case Study Sample Content Preview:

Coca-Cola’s Wide Success in Understanding the Power of Social Currency
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Coca-Cola’s Wide Success in Understanding the Power of Social Currency
Coca-Cola is one of the most competitive brands in the world. It is a beverage company operating in over 200 countries offering over 200 brands of beverages (Coca-Cola, n.d.). Coca-Cola was established in 1886 and has enjoyed immense success for over a century. Its success has been attributed to the marketing strategies that allow it to capture the attention of young people, especially through online communication (Chu, 2020). Over the years, it has launched successful online marketing campaigns such as the Share a Coke Campaign.
The Share a Coke Campaign involved the customization of Coke bottles where consumers' names were printed on Coke bottles (Moye, 2016). Consumers went ahead and shared images of themselves sharing a Coke with their friends on social media using the #ShareaCoke hashtag. This campaign demonstrates Coca-Cola’s perfect grasp of the power of social currency. According to Camacho (2015), it became a natural response for customers to purc...
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