Accuracy/Credibility of Online Health Information

Accuracy/Credibility of Online Health Information
Increased access and availability of online health information have enhanced patient-provider interaction and facilitated access to healthcare. As Huo et al. (2019) reveal, online platforms such as social networking sites have become forums where patients and providers can exchange health information. As a result, patients have more access to information directly from healthcare providers, which has improved their access to healthcare. However, this availability and easy access also present credibility and accuracy issues. According to Jang et al. (2019), online health information can be misleading, causing users to engage or disengage in health behaviors that are contrary to the recommendations of healthcare professionals. Credibility and accuracy issues are common when the health information is user-generated. During the onset of the COVID-19 pandemic, some people refused to comply with safety protocols because of misleading information about the virus on online platforms.
Use of Digital Tools in Health Campaigns
Digital tools are increasingly being used in healthcare to prevent diseases and promote lifestyle changes. According to Lupton (2018), more people, especially the youth, are using digital technology such as mobile apps, websites, and wearable devices to stay current on health-related issues. In addition, Oh et al. (2020) indicate that digit...