Essay Available:
page:
6 pages/≈1650 words
Sources:
5
Style:
Harvard
Subject:
Business & Marketing
Type:
Research Paper
Language:
English (U.K.)
Document:
MS Word
Date:
Total cost:
$ 31.1
Topic:
Planning Work Orientation and Job Design
Research Paper Instructions:
As part of your management role you need to monitor and assess the performance of your employees. Write a 1650 word report that explains the factors involved in planning the monitoring and assessment of the work performance of trainee commercial pilots ( use Emirates Airline as an example company). Please include any non confidential assessment records that you have available in the appendices or use the generic template provided on Moodle.
You must include the following sections in the report; give examples which demonstrate how work orientation and job design is developed and planned in your role.
Section 1 - Planning work orientation and job design
- Explain the application of motivation theories and empowerment techniques
- Explain communication styles and techniques used - Explain delegation techniques and processes used - Explain supervision styles working culture and practices - Explain regulations and codes of practice - Explain diversity issues
Section2 - Performance monitoring and assessment
- Explain how effective performance is measured - Explain how and when feedback is given - Explain the appraisal processes used - Explain how benchmarking performance processes are
used - Explain what mentoring and counseling services are
available - Explain the methods of correcting under-performance - Explain the influence of legislation on methods of
performance monitoring and assessment - Explain the use of codes of practice and procedures
relating to disciplinary situations - Explain the implication of diversity issues - Explain the management principles used - Explain how anti-discriminatory practices and behaviours
are promoted
Research Paper Sample Content Preview:
INCREASING WORK PERFORMANCE
Name:
Course:
Professor name:
(February 13, 2012)
Increasing Work Performance
Planning Work Orientation and Job Design
Introduction
For the performance in any job sector to be increased a great role has to be played by the human resource management. One of the roles played is the planning work orientation and job design. Some of the techniques used in the work orientation are the motivation of the workers. In the work design the structure, configuration and contents of the employees work roles and tasks are the main fundamental roles that remain important in the job place. The theories that are used to help clearly in understanding of the work design especially in these changing technological eras are important. There are new issues that have to be attended to if the motivation tasks are to be achieved in order to increase work performance in the changing times. The traditional levels in the sector of job design such as the levels of the job autonomy always remain very important (Sharon, 2010). The work orientation and job design hence is a relevant and critical issue in the enhancement of the better work performance.
The application of motivation theories and empowerment techniques is one of the fundamental aspects of the work design. The understanding of work motivation increases the usefulness of addressing the contemporary issues in the job place. Drawing on the Sharon (2010), theory of task motivation theory and other motivation theories developed such as the self determination theory, and the regulatory focus theory. The most common motivation theories include the Herzberg`s achievement motivation, Mayo`s human relation approach, Taylor`s scientific management, Maslow`s hierarchy of needs and McClellands achievement motivation these are classified in two categories of motivation thas is the intrinsic and extrinsic motivations (Zeynep, 2000). Other methods of motivation include the non financial through job rotation, teambuilding, work councils, qualities circles, job enrichment among other types. The financial related motivation methods are the performance related pay, job rate, time rate and piece rate among others.
The impacts of motivation and empowerment on the work performance include the labor force turnover and retention rates increasing, the profitability of the business goes up, the quality of production in the work place is standardized and productivity increases. The application of these motivational theories and empowerment in the work orientation and job design is performed through the incorporation of the employees in the motivational or empowering techniques. Since the motivation is an internal disposition of an individual the work performance of the employees cannot be increased through the same motivational methods hence the different methods of motivation have to play role in ensuring every employee is internally motivated to perform their task whenever in the working zone hence increasing performance (Boddy, et al. 2002).
The communication styles and techniques in the planning of work of orientation and job design is another factor that influences the increase in the work performance of employees. The methods used to relay information in the working environment is aver important aspect of how the workers respond to the information being passed to them (Michael, 2001). The techniques used in the planning of work orientation and the job designs of any company have to be channeled through the right means to ensure the recipients who are mainly the workers get the right information and so have the motivation from the intended message, the communication skill in the working environment is also important since as a factor it helps the employees to relate effectively and also get involved in the planning of the job orientation through their contribution on areas where they thing change need to be effected in order to increase the performance in work.
The delegation techniques and processes used in the planning of the work orientation and job design as a means of increasing the work performance. There is always a need for each other in all industries of work since there is need for support in order to deliver the desired goals and attain success (Michael, 2001). The delegation techniques in the industry or job place are technique where intervention is made by the management to give certain roles to various employees in the job environment. The techniques employed in the intervention process determine the performance of the employees increasing or reducing the work performance. During the delegation the managers, supervisors or coaches interact with the employees hence the need to create an improved method of the delegation process. The delegation process incorporates the use of the management communication skills. There are two basic models that are used during the delegation interaction authoritative or facilitative these are further broken into subcategories that define how people interact in the delegation of duties.
The authoritative method is where the one delegating the duties gives challenging tasks to the person supposed to perform the task hence the motivation is demoralized leading to decrease in the work performance. The facilitative method the one delegating the duties approaches in a manner of helping the worker to draw ideas and solutions to the task ahead. In the authoritative...
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