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Internal Environmental Analysis of Verizon

Research Paper Instructions:

NOTE: All submitted work is to be your original work (and only yours). You may not use any work from another student, the Internet, or an online clearinghouse. You are expected to understand the Academic Dishonesty and Plagiarism Policy and know that it is your responsibility to learn about Instructor and general academic expectations concerning proper citation sources as specified in the APA Publication Manual, 7th Ed. (Students are held accountable for in-text citations and an associated reference list only.)

Purpose

This project is the third of four projects. Students will perform an internal environmental analysis using the tools and concepts learned in the course to date. You will also draw from previous business courses to understand how organizations develop and manage strategies to establish, safeguard, and sustain their position in a competitive market.

Students also can review an organization's objectives and goals and the key functional areas within the organization. Performing an internal environment analysis helps assess a firm's internal resources and capabilities. It plays a critical role in formulating strategy by identifying a firm's strengths to capitalize on to effectively overcome weaknesses.

Outcomes Met With This Project

Utilize a set of useful analytical skills, tools, and techniques for analyzing a company strategically;

Integrate ideas, concepts, and theories from previously taken functional courses including, accounting, finance, market, business, and human resource management;

Analyze and synthesize strengths, weaknesses, opportunities, and threats (SWOT) to generate, prioritize, and implement alternative strategies to revise a current plan or write a new plan and present a strategic plan.

Instructions

Step 1 Specific Company for All Four Projects

The company that your instructor has assigned to you for Project 1 is the company you will use for this project. The assigned company must be used for this project and in subsequent projects in the course. Students must complete the project using the assigned company. Deviating from the assigned company will result in a zero for the project.
After reading the course material, you will complete the steps below.

Step 2 Course Materials and Research

You must research information about the focal company and the internal environment for this project. You are accountable for using the course materials to support the ideas, reasoning, and conclusions made. Course material's use goes beyond defining terms and explains the 'why and how' of a situation. Using one or two in-text citations from the course materials and then relying on Internet source material will not earn many points on the assignment. A variety of source material is expected, and what is presented must be relevant and applicable to the topic being discussed. Avoid merely making statements but close the loop of the discussion by explaining how something happens or why something happens, which focuses on importance and impact. In closing the loop, you will demonstrate the ability to think clearly and rationally, showing an understanding of the logical connections between the ideas presented from the research, the course material, and the question(s) being asked.

Note: Your report is based on the research results and not on any prepared documentation. What this means is that you will research and draw your own conclusions that are supported by the research and the course material rather than the use of any source material that puts together any of the tools or techniques whether from the Internet, for-pay websites, or any pre-prepared document, video or source material. A zero will be earned for not doing your own analysis.



Success: The analysis is based on research and not opinion. You are not making recommendations, and you will not attempt to position the focal company in a better or worse light than other companies within the industry merely because you are completing an analysis on this particular company. The analysis must be based on factual information. Any conclusions drawn have to be based on factual information rather than leaps of faith. As stated above, you are expected to use the course materials and research on the focal company's global industry and the focal company to ensure success. The opinion does not earn credit, nor does the use of external sources when course materials can be used. It is necessary to provide explanations (the why and how) rather than making statements. Avoid stringing one citation after another, as doing so does not show detailed explanations.

Library Resources (Company Required


Statista - All the information needed for your assigned company must be obtained from one of the library's suggested online company research databases. To use these resources, go to the main navigation bar in the classroom, select Academic Support and then select Library. Next, select Databases by Title (A - Z). Since your primary online company research database is Statista, select S from the alphabet list, and scroll down to select Statista Online. See Dr. Kathy's Notes for Week 2 for more guidance on using Statista.

Dun and Bradstreet's Hoovers Database, among others, is another excellent source for company research, competitor, and industry information.

You can find relevant and significant additional information required for company project research by using https://libguides(dot)umgc(dot)edu/business-research

Additional Library Resources

Research for Company Financial Ratios: Financial Research.

Research for Industry Financial Ratios: CSI Market.

Use "OneSearch" to find scholarly articles by clicking Library under Academic Support on the classroom main menu bar and checkmark "Scholarly Journals Only" prior to starting a search.

Library Support Personal Assistance

Extensive library resources and services are available online, 24 hours a day, seven days a week at https://www(dot)umgc(dot)edu/library/index.cfm to support you in your studies. In addition, the UMGC Library provides research assistance in creating search strategies, selecting relevant databases, and evaluating and citing resources in various formats via its "Ask a Librarian" service at https://www(dot)umgc(dot)edu/library/libask/index.cfm.

Step 3 How to Set Up the Report

The document has to be written in Word or RTF. No other format is acceptable. No pdf files will be graded. Use 12-point font for a double-spaced report. The final product is expected to be 10 - 12 pages. The final project may not be more than 12 pages in length, including all tables and matrices, but excluding the title page and reference page. Do no use an Appendix.

Those items identified in the technical analysis should appear under the appropriate heading in the paper. It is important to format the tables/matrices to fit the report and present the analysis clearly and concisely.

Create a title page with the title, your name, date, the course number, the instructor's name.

Create Topic Headings that correspond to exact sections of the project requirements. Use the exact same Headings and Heading Numbers that are in red font below.

Step 4 Write the Report - use the Headings and Heading Numbers that appear here in Red Font



I. Corporate Level Strategy Analysis



There are three levels of strategy: corporate-level strategy, business-level strategy, and functional-level strategy. Corporate-level strategies are related to businesses or markets the focal company successfully can compete within. Corporate-level strategies affect the entire organization and are formulated by top management using middle and lower management input. Decision-making about corporate-level strategies is considered complex, affects the entire company, and relates to an organization’s resource capabilities. Corporate level strategies align with an organization’s mission statement and ideally are designed around goals and objectives.



Perform an analysis on the Corporate-level strategies of the focal company. Use both course materials and company research for support.



II. Partial SWOT (SW) Table



Create a Partial SWOT Table highlighting at least five strengths and at least five weaknesses for the focal company. Provide a citation from company research for support for each of the strengths and weaknesses. Include these citations within the table.



III. SW Analysis



Perform an SW analysis, and discuss the strategic inferences/implications of the strengths and weaknesses on the focal company. Discuss what strategies would allow the company to capitalize on its major strengths and what strategies would allow the company to improve upon its major weaknesses. Use both course materials and company research for support.



IV. IFE Matrix



Create an IFE matrix and present an analysis of the scores. Make sure to explain how the matrix was developed, provide a justification for the weights and ratings used, and discuss the strategic inferences and implications. Use both course materials and company research for support.



V. Grand Strategy Matrix



Develop a Grand Strategy Matrix in order to identify the correct quadrant for your focal company. Explain how the matrix was developed and discuss the strategic inferences/implications for the focal company. Use both course materials and company research for support. (Note, you don't have to draw a Grand Strategy Matrix, but at a minimum you must indicate which quadrant the focal company falls in and why.) See Dr. Kathy's Notes for Week Five for further guidance on the Grand Strategy Matrix. Note: "Market Growth" means "Industry Growth". Use 2022 and 2021 Industry Growth from CSI Market for this calculation. See link to CSI Market above under Library Resources or go to csimarket.com.)



VI. The Business Level and Business-level Strategies



VI. A.The Business Level



Evaluate the company's product line, target market. Use company research and course materials for support.



VI. B. Business-level Strategies



Identify and explain business-level strategies of the focal company. Use course materials and company research for support.



VII. Functional Level Strategies and Alignment



VII. A. Functional-level Strategies



Assess the company's organizational structure and the organizational culture. Also, BRIEFLY describe any marketing, production, operations, finance and accounting, and R&D that can be accomplished by viewing the company's website or interviews. Use course materials and company research for support.



VII. B. Alignment of Functional-level Strategies



Explain how these strategies align with the company's vision and mission statements. Use course materials and company research for support.



VIII. Strategic Financial Analysis for the Last Reported Fiscal Year



VIII. A. Financial Ratios for Company



Use the company's income statement and balance sheet to calculate four (4) key financial ratios, OR, obtain the 4 ratios from Statista or CSI Market or other credible library sources (see Library Resources section above). One key ratio must come from each of the four key categories: leverage, liquidity, profitability, and efficiency. The four (4) specific ratios selection must come from the following categories.



Leverage Ratios (Long term debt ratio, Total debt ratio, Debt-to-equity ratio, Times interest earned ratio, and Cash coverage ratio)

Liquidity Ratios (Net working capital to total assets ratio, current ratio, quick ratio, and cash ratio)

Efficiency Ratios (Asset turnover ratio, average collection period, inventory turnover ratio, and Days sales outstanding)

Profitability Ratios (Net Profit Margin, Return on Assets, and Return on Equity)

The selection of the ratios has to be relevant to the focal company, so it is important to choose wisely. Citations should be provided to demonstrate the origin of these ratios from company research.



VIII. B. Financial Ratios for Industry



Quote industry financial average ratios correlate to the four (4) financial ratios selected for the focal company. You may find the industry averages through Statista or CSI Market (see Library Resouces and Support sections above). Provide a citation from industry research for each ratio.



VIII. C. Financial Analysis



Explain the importance of the four (4) averages you chose to use (in other words, why are these ratios relevant for this company and its industry?). Then compare the company and industry ratios and comment on whether each ratio is Strength or a Weakness for the company, in comparison to the industry average. Support this analysis with both course materials and company/industry research.



IX. Composite Analysis/Conclusion



The one-paragraph conclusion is intended to highlight the key 3-4 key findings, consequences, and recommendations resulting from your analysis. Comment on both the qualitative findings (from the matrices) and the quantitative findings (from the financial analysis). Support this composite analysis with both course materials and company research.



References



Step 7 Review the Paper



Read the paper to ensure all required elements are present.



*** Company is Verizon***

*** sources



https://leocontent(dot)umgc(dot)edu/content/dam/equella-content/bmgt495/Chapter5_SelectingBusiness-LevelStrategies.pdf



https://leocontent(dot)umgc(dot)edu/content/dam/equella-content/bmgt495/Chapter6_SupportingBusiness-LevelStrategy.pdf



https://www-jstor-org(dot)ezproxy(dot)umgc(dot)edu/stable/256040



https://leocontent(dot)umgc(dot)edu/content/dam/course-content/tus/bmgt/bmgt-495/document/Strategy-Formulation%20Analytical%20Framework.pdf



http://www(dot)netmba(dot)com/strategy/matrix/bcg/



https://www(dot)businessstudynotes(dot)com/finance/strategic-managment/how-to-prepare-the-internal-external-matrix/



https://leocontent(dot)umgc(dot)edu/content/dam/course-content/tus/bmgt/bmgt-495/document/QSPM%20Explained.pdf



https://www(dot)youtube(dot)com/watch?v=U_vzpjzSv5s



https://leocontent(dot)umgc(dot)edu/content/dam/equella-content/bmgt495/Chapter4_ManagingFirmResources.pdf



https://www(dot)youtube(dot)com/watch?v=5DFd-ZNbNX4



http://www(dot)maxi-pedia(dot)com/IFE+EFE+matrix+internal+factor+evaluation



https://www(dot)youtube(dot)com/watch?v=fYWHaOjWnN8



https://www(dot)youtube(dot)com/watch?v=VIHeb4mThOA



https://www(dot)youtube(dot)com/watch?v=U_vzpjzSv5s



https://strategicmanagementinsight(dot)com/tools/competitive-profile-matrix-cpm/



https://leocontent(dot)umgc(dot)edu/content/dam/equella-content/bmgt495/Chapter3_Evaluating_External_Environmentt.pdf



https://articles(dot)bplans(dot)com/how-to-perform-swot-analysis/



https://thinkinsights(dot)net/strategy/efe-analysis/



http://www(dot)maxi-pedia(dot)com/EFE+matrix+external



https://eds-p-ebscohost-com(dot)ezproxy(dot)umgc(dot)edu/eds/detail/detail?vid=0&sid=093899e9-b569-4daf-8be0-1dcd4f357d3a%40redis&bdata=JnNpdGU9ZWRzLWxpdmUmc2NvcGU9c2l0ZQ%3d%3d#AN=89677606&db=ers



https://www(dot)business-to-you(dot)com/porters-five-forces/



https://www(dot)youtube(dot)com/watch?v=mYF2_FBCvXw



https://leocontent(dot)umgc(dot)edu/content/dam/equella-content/bmgt495/Chapter7_Competing_International_Markets.pdf



https://leocontent(dot)umgc(dot)edu/content/dam/equella-content/bmgt495/Chapter8_SelectingCorporate-LevelStrategies.pdf



https://www(dot)professionalacademy(dot)com/blogs/marketing-theories-boston-consulting-group-matrix/



https://chiefmartec(dot)com/2014/01/strategy-marketing-technology-intertwined/



https://leocontent(dot)umgc(dot)edu/content/dam/equella-content/bmgt495/Chapter9_ExecutingStrategythruOrganizationalDesign.pdf



https://www(dot)mckinsey(dot)com/capabilities/people-and-organizational-performance/our-insights/getting-organizational-redesign-right



https://www(dot)linkedin(dot)com/pulse/its-ceo-leadership-strategy-matters-nicolas-schoenlaub



https://www(dot)valuebasedmanagement(dot)net/methods_schein_three_levels_culture.html

Research Paper Sample Content Preview:

Research Investigation of Verizon
Author's Name
The Institutional Affiliation
Course Number and Name
Instructor Name
Assignment Due Date
Research Investigation of Verizon
* Corporate Level Strategy Analysis
Verizon is a leading American telecommunications company providing consumers and businesses with wireless communication services and products. Verizon has successfully maintained its market position through various corporate-level strategies, enabling it to achieve sustainable growth and profitability. One of the key corporate-level strategies that Verizon has employed is diversification (Saur et al., 2022). The company has diversified its operations by acquiring several companies in the past decade, including Yahoo, AOL, and Fleetmatics. This diversification strategy has helped Verizon to mitigate risks and increase its revenue streams. Another corporate-level strategy instrumental in Verizon's success is its focus on innovation. Verizon has spent extensive money in enhancing the research area, particularly in emerging technologies such as 5G and the Internet of Things (IoT). The company has also partnered with leading technology companies such as Apple and Google to enhance its offerings.
The company has streamlined its operations and reduced costs through various initiatives such as workforce reductions and outsourcing. Verizon has also implemented a customer-centric strategy. The company has invested in customer service and support, which has helped to build customer loyalty and retention (Pearlson et al., 2022). Verizon has also introduced customer-friendly policies like unlimited data plans and early device upgrade options. Furthermore, Verizon has adopted a sustainability strategy. Verizon's sustainability strategy has helped the company curb its environmental effect and carry out a robust product existence to influence the end-users socially.
* Partial SWOT (SW) Table
Table SEQ Table \* ARABIC 1: Partial SW Analysis of Verizon
Strengths

Source

Weaknesses

Source

Strong Market Position

(Pearlson et al., 2022)

High Debt Level

(Parker, 2023)

Robust Network Infrastructure

(Anonymous, 2009A)

Limited Geographic Presence

(Mark, 2019)

Strong Brand Recognition

(Manic, 2016)

Limited Product Differentiation

(Saur et al., 2022)

Diverse Product and Service Offerings

(Anonymous, 2009B)

Supply chain issues

(Saur et al., 2022)

Innovative Technology Solutions

(Xiao et al., 2017)

Lower customer satisfaction

(R., 2019)

As shown in the table above, Verizon has invested heavily in its network infrastructure, making it one of the US's most reliable and fastest networks. As of 2021, Verizon had over 119 million wireless subscribers, making it the largest wireless carrier in the US. Verizon has a strong brand image and is recognized as one of the leading telecommunications companies in the world. While Verizon is a significant player in the US telecommunications market, the company has a limited international presence. This can limit Verizon's growth opportunities and leave the company vulnerable to changes in the US market.
* SW Analysis
III.(A)Strengths
* Verizon is a well-known brand with a strong reputation for delivering reliable wireless services and has consistently ranked highly in customer satisfaction surveys.
* The company has invested heavily in advanced technology such as 5G and is well-developed to enjoy the benefit of the growth options in the market.
* Verizon has a large customer base and is one of the largest wireless carriers in the USA.
* The company offers various services, including wireless, internet, and television, diversifying its revenue streams.
III.(B)Weaknesses
* Verizon's services are comparatively costly to its competitors, which can deter price-sensitive customers.
* The company's limited international presence restricts its ability to take advantage of global growth opportunities.
* While Verizon has diversified revenue streams, it is still heavily dependent on its wireless services, which can be vulnerable to changes in the market.
* Verizon's infrastructure is aging, and upgrading it could be costly, negatively impacting its ability to compete in the market.
III.(C)Strategic Implications
Verizon has invested heavily in 5G technology, and continuing to invest in advanced technology could help the company maintain its competitive edge. While Verizon already offers a range of services, the company could consider expanding its services further to diversify its revenue streams and reduce its dependence on wireless services. Verizon's strong brand reputation is a significant asset that the company could leverage to increase customer loyalty and attract new customers (Pearlson et al., 2022). Similarly, expanding into international markets could provide Verizon with significant growth opportunities and help the company diversify its revenue streams. Verizon can consider some of the important strategies to improve its major weaknesses. Verizon could adjust its pricing strategy to make its services more affordable, which could help the company attract price-sensitive customers. Upgrading its infrastructure could help Verizon compete more effectively in the market, but this would require significant investment.
* IFE Matrix
An Internal Factor Evaluation (IFE) matrix is a mechanism utilized to investigate a company's internal strengths and weaknesses. Verizon's key internal strengths and weaknesses would be analyzed to develop the IFE matrix, assigning them weight and rating.
-26479522542500Figure SEQ Figure \* ARABIC 1: IFE Matrix for Verizon
Figure SEQ Figure \* ARABIC 2: IFE Score for Verizon
Verizon's IFE score of 3.35 indicates that the company has a relatively strong internal position. The company's advanced technology, strong brand reputation, and diversified revenue streams are key strengths that contribute to its high score (Xiao et al., 2017). However, Verizon's high prices, limited international presence, dependence on wireless services, and aging infrastructure are weaknesses that detract from its score.
IV.(A) Strategic Implications
Based on the IFE analysis, Verizon has several key strengths that it can leverage to maintain its strong internal position. Verizon has already invested heavily in advanced technology such as 5G, and continued investment in this area can help the company maintain its competitive edge (Manic, 2016). Similarly, a strong brand reputation is a significant asset that the company can leverage to increase customer loyalty and attract new customers. Verizon already offers various services, but the company can continue diversifying its product and service line.
* Grand Strategy Matrix
The Grand Strategy Matrix is a tool used to help businesses identify the appropriate strategy based on their internal and external factors (Manic, 2016). The matrix has four quadrants, each representing a different strategic approach. The previous section states that the company's internal and external factors are analyzed to develop a Grand Strategy Matrix for Verizon. The following steps can be taken:
* Calculate the company's Internal-External (IE) score by multiplying the internal strength rating by the external opportunity rating and subtracting the internal weakness rating multiplied by the external threat rating.
Figure SEQ Figure \* ARABIC 3: IE Score
* Determine the company's industry attractiveness (IA) and business strength (BS) scores based on the following criteria:
Figure SEQ Figure \* ARABIC 4: Industry Attractiveness (IA) ScoreFigure SEQ Figure \* ARABIC 5: Business Strength (BS) Score:
* Using the IA and BS scores, plot the IE score on the Grand Strategy Matrix.
The resulting plot places Verizon in Quadrant II of the Grand Strategy Matrix, manifesting that the company should sustain a diversification strategy. This quadrant represents a high business strength and medium industry attractiveness. A diversification strategy would enable Verizon to leverage its strong internal factors to take advantage of external opportunities and minimize the impact of external threats.
V.(A) Strategic Implications
The matrix indicates that Verizon should focus on diversification to maximize its strengths and exploit external opportunities. This could include growing into new market areas or introducing new products and services. Although Verizon has a limited international presence, the matrix suggests that expanding into international markets could be a viable strategy (Anonymous, 2009A). This would enable Verizon to tap into new markets and diversify its revenue streams. The matrix highlights the growing demand for 5G technology, and Verizon's strong position in this area should be leveraged to develop new products and services that capitalize on this trend. The matrix identifies aging infrastructure as a weakness, and Verizon should focus on upgrading its infrastructure to remain competitive in the market.
* The Business Level and Business-level Strategies
VI.(A) The ...
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