Assessing the Financial Performance of the Company
Competency
In this project, you will demonstrate your mastery of the following competency:
Assess current performance of an organization through analysis of financial statements.
Scenario
In Project One: Applying Strategic and Operational Thinking, you prepared Key Performance Indicators (KPIs) for the marketing and sales departments of your product line.
Now, the CEO has provided you with a revised set of KPIs. You need to apply these KPIs toward the analysis of a proposed marketing and sales initiative to increase loyalty card memberships in neighborhoods with predominantly low-income populations, whether the populations are in rural, suburban, or city locations.
The CEO wants this analysis so that she can chart the sustainability and growth of the initiative while assuring it meets standards for Corporate Social Responsibility.
The CEO has provided you with several documents, available in the Supporting Materials section of this project. She wants you to use the provided Triple Bottom Line Balanced Scorecard to assess the strategic plan’s compliance with the KPIs and summarize your findings in a memo.
Directions
Complete the following to provide the analysis required by the CEO:
Identify the financial records that indicate commitment to TBL.
Outline which financial and other records marketing and sales maintains where TBL can provide data.
Using the TBL scorecard, evaluate the alignment of the strategic plan with KPIs. Remember, there may be multiple outcomes of this exercise. Your focus should be to apply your understanding of the scenario and evaluate the plan accordingly.
Which ideas in the plan support the KPI criteria? Cite specific ideas that meet the criteria.
Explain how they meet the criteria.
In your memo:
Describe how the TBL data relates to the KPIs.
Identify which additional TBL financial line items are needed to measure the cost for each criterion.
For example, should there be a line entry for hiring temporary workers?
Referring back to the SWOT analyses from Project One, explain how functional considerations of individual departments contribute to financial performance.
What to Submit
To complete this project, you must submit the following:
KPI and Triple Bottom Line Balanced Scorecard
Complete and submit the KPI and Triple Bottom Line Balanced Scorecard. In the scorecard spreadsheet, identify one additional KPI, a related SMART objective, and its measurement criterion. You need to do this for all three elements of TBL: people, planet, and profit. You have been provided with one example for each TBL element.
Analysis Memo
In a Word document, write a memo outlining your analysis. Ensure that the memo is organized by TBL element with a header for each segment of your analysis. The Word document should use double-spacing, 12-point Times New Roman font, and one-inch margins. This memo should be no more than 6 pages in length, and include references cited in APA format. Consult the Shapiro Library APA Style Guide for more information on citations.
Supporting Materials
The following resource(s) may help support your work on the project:
The following resources support your work on the project:
Document: Consolidated Balance Sheet
This is a consolidated balance sheet for the company. The CEO has highlighted the areas of the financial statements she wants you to focus your attention and analysis on.
Document: Consolidated Cash Flow Statement
This is a consolidated cash flow statement for the company. The CEO has highlighted the areas of the financial statements she wants you to focus your attention and analysis on.
Document: Consolidated Income Statement
This document is a consolidated income statement and a consolidated statement of comprehensive income of the company. The CEO has highlighted the areas of the financial statements she wants you to focus your attention and analysis on.
Document: KPI and Triple Bottom Line Balanced Scorecard
This is the final and authoritative draft of the KPI Scorecard the CEO wants you to use. This scorecard provides three KPIs: one for a social measure (people); one for an environmental measure (planet) and one for an economic measure (profits). You need to identify three more KPIs and associated information.
Document: Marketing and Sales Executive Summary
This is a proposal from the sales and marketing departments to increase rewards memberships in low-income markets. This summary includes a high-level estimate of projected sales, costs, and profits.
Document: SWOT Analyses from Sales and Marketing
This document contains a combined SWOT analysis from the two departments.
Memorandum
Students Name
University Affiliation
Course
Code
MEMORANDUM
Date: Dec 18, 2022
To: Sales and Marketing Department
From:
Subject: Assessing the Financial Performance of the Company
Overview
The marketing and sales team has planned to boost loyalty card memberships in rural, suburban, and urban areas with a predominance of low-income residents. The department responsible for the Rewards/Membership Product Line will monitor the initiative's expansion and sustainability while making sure it complies with CSR requirements (CSR). This memo's objectives are to identify the financial records demonstrating a commitment to TBL, assess how well the strategic plan aligns with KPIs and explain how TBL data connects to KPIs.
Financial Documents Intended for Tripple Bottom Line(TBL)
A firm that chooses to employ the TBL strategy may increase its profitability by at least 51% to 81% within three to five years. Even though profitability is a significant portion of the triple bottom line, the planet and people are equally significant in ensuring the company is highly sustainable and continues to be profitable. To achieve this, the company should ensure operational costs are reduced, hiring costs are reduced and the company reduces its energy and waste costs (Willard, 2015). This project aims to achieve comparable outcomes to gauge how well TBL is being implemented. To effectively do so, data will be collected from financial statements such as balance sheets, cash flow statements and income statements. Other material documents relevant to gauging the company's TBL include the executive summary and SWOT analysis reports.
The company's balance sheet illustrates the assets, liabilities and owners' equity aspects. It demonstrates the financial position of the company. It is easy to know how stable the company is financially by analyzing its balance sheets since it demonstrates whether or not the company can utilize its assets to attend to its liabilities. Analyzing the current company's balance sheet helps get a clear overview of whether the company can sustain the ongoing sales and marketing program. The marketing and sales teams' ultimate objective is to invest in businesses that support green efforts using the money made through this program. After the period, a consolidated balance sheet report will enable us to assess the program's effectiveness. The extra cash will be utilized to invest in TBL-focused businesses if an increase in profit is seen.
Along with investing, the firm intends to boost philanthropic donations, which should be reflected in our income statement reports. The marketing and sales teams want to encourage communities to accumulate points, which will then be transformed into charity payments to the areas where our low-income members reside. Additionally, we anticipate that our connections with schools will result in sales. In exchange for these relationships, we consent to make recurring contributions based on a percentage of sales. We anticipate an increase in the amount spent on operations since we want to engage community volunteers, work with temporary staffing agencies, produce and distribute promotional goods, and largely depend on paper-based advertising campaigns.
The cash flow statement will notify you if the sales are not bringing in enough money to pay costs, despite the income statement recording sales and profits (Periu, 2016). We must keep a tight eye on both the financial inflows and outflows while the program is under development. If the sponsorships and sales indicate a lack of interest, it is crucial to spend additional money on research by speaking with residents, students, and business owners. If our positive cash flow increases, we may have the chance to invest in local communities by giving them access to internet technology. The school's ability to provide a resource for pupils to finish their tasks would benefit from this. Additionally, it will lessen the demand for paper consumption for marketing reasons, benefiting the environment.
The Executive Summary is a key document in providing more insights to the sales and marketing team on how it can target low-income individuals, regardless of whether they live in urban or rural communities. Since internet connectivity is so scarce in these places, most marketing initiatives will be carried out by an "on the ground" sales crew that will distribute flyers among villages, small businesses, and educational institutions. The SWOT analysis outlines the various strengths in the areas of client retention and satisfaction in the sales and marketing departments. Low wait times for customer support encounters, high membership use rates, and high membership/customer retention rates. The SWOT analysis also reveals that we have issues with our high turnover rates in sales and marketing. Some notable problems with the current sales and marketing department include diver...
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