Effective Practices for Managers and Supervisors

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Effective Practices for Managers and Supervisors
Complete the chart detailing twenty (20) effective practices for managers and supervisors.
Use any of the textbook readings from Weeks 1-5. At least three examples should be from the Week 5 chapters.
The first chart shows two examples, including the general category of the practice (i.e., communication, motivation, conflict management, etc.), details, and source.
Number

Effective Practice

Category

Describe or Explain the Practice

Source in APA Format

Ex. 1

Teleconferencing

Communication

Teleconferencing, or videoconferencing, can improve the efficiency of communication. It permits people at various locations to come together via audio and video, saving time and cost of meeting face-to-face.

Stojkovic, 2015, p. 120.

Ex. 2

Supervisory skills

Supervisory skills

Supervisors are more effective when they possess three types of skills: technical (specialized knowledge or expertise), human (the ability to work with and motivate people), and conceptual (the ability to analyze and diagnose complex situations).

Stojkovic, 2015, p. 239.

Number

Effective Practice

Category

Describe or Explain the Practice

Source in APA Format

1

Span of control

Supervisory skills

The span of control refers to the number of employees one supervisor can manage. The span of control offers a clear and definite delegation of authority.

Clear and Cole (1994)

2

Ownership

Managerial skills

Ownership is acquiring a more prominent voice in developing institutional policies and regulations.

Wright (1994)

3

Power sharing

Managerial skills

Power sharing refers to the ability of strategic delegation. Delegation entails assigning obligations to employees, which offers them the power to work on their assignments without hindrance.

Wright (1994, p. 51)

4

Evaluation

Supervisory skills

With organizational structure, employee supervision and evaluation is possible. Many employees are difficult to supervise and evaluate. However, supervisory skills play a significant role in achieving proper design and evaluation.

Oettmeier and Wycoff (1998)

5

Communication

Communication skills

It is critically essential to get everyone on the same page. Failure to properly communicate policies, rules, and procedures leads to misunderstanding, especially regarding what everyone is expected to do.

Houston (1999, p. 325)

6

Consistency

Communication skills

Consistency is crucial, especially for managers, because they must enforce procedures and apply policies in the same measures for all employees. Inconsistency in applying policies may lead to unfair treatment of employees and favoritism. Inconsistency in enforcing policies and fairness may lead to low morale, disrespect towards management, and low productivity from employees.

Engel (2004, p. 209)

7

Mediation

Conflict management

In case problems arise, supervisors must step up and find solutions. If there is harassment or bullying of employees, supervisors have a legal obligation to take immediate action, investigate, and find a solution to the problem. In case of poor performance from employees, supervisors must investigate, inform management, and take necessary action.

Gaines, Southerland, and
Angell, (1991, p. 101)

8

Professionalism

Managerial skills

Managers sometimes do not give negative feedback when the...