Designing a Training Program Management Essay Paper
Assignment 2: Designing a Training Program
Due Week 8 and worth 300 points.
Create a written proposal in which you detail the complete design of an employee training program.
Write a 6–8 page paper in which you:
Design a two-day training program for a group of 20 employees.
Identify 2–3 training needs though a training needs analysis (TNA) and justify an approach for this training.
Develop the training objective for this program based on an analysis of the business.
Determine the training cost for the training program you are proposing. Include a detailed breakdown of time allotted for each piece, the subsequent cost analysis, and the total cost for the project as a whole.
Select key training methods to deliver the program to employees, such as an e-learning module or a one-day face-to-face training program.
Create an agenda of activities for the training program.
Go to Basic Search: Strayer University Online Library to find at least five quality academic resources in this assignment. Note: Wikipedia and similar websites do not qualify as academic resources.
Format your assignment according to the following formatting requirements:
This course requires use of new Strayer Writing Standards (SWS). The format is different than other Strayer University courses. Please take a moment to review the SWS documentation for details.
Typed, double-spaced, using Times New Roman font, 12 points, with one-inch margins on all sides.
Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page is not included in the required page length.
Include a reference page. Citations and references must follow SWS format. The reference page is not included in the required page length.
Employee Training Program
(Program Name)
By (Your Name)
(Subject and/or Section)
(Professor’s Name)
(Submission Date)
[Training Program Name]
The Training Program
In patient-centered institutions, such as a hospital, quality care with nursing staff is mandated for safe procedures, better patient outcomes, and care recipient satisfaction. The [Insert Program Name] Employee Training Program is designed to support nursing practice in [Insert Name of Institution]. This program outlines the perceived needs of the hospital and a detailed plan to handle such difficulties.
Training Needs
Disparities in practice and quality of service are expected with newly-hired employees when compared to longer staying employees. Hospital administrators make constant evaluation is required to create strategies that ensure quality services. On [insert date], the nursing staff of the hospital performed a Total Needs Analysis (TNA). After the assessment, the 2 most identified problems were identified: 1.) Difficulty in managing children's anxieties non-pharmacologically during admission in the ER (emergency room); 2.) Difficulty in assessing dysphagia (difficulty swallow) with stroke patients. The longer staying nursing staff noticed apprehension on how the newly-employed nurses conversed and managed with anxious children who were at risk of emotional meltdowns. They also noticed worried expressions when they were screening for difficulties with swallowing as the hospital protocol requires nurses to be ready in evaluating patients before referral to rehabilitation services for proper evaluation by a Speech-Language Pathologist/ Therapist. To uphold quality services,
A 2-day face-to-face program in teaching the techniques with experts in the field will help in fulfilling the needs of the nursing staff. Morey noted that introducing and providing all communicative behaviors to be learned during the training session, with the inclusion of “doses” of such behaviors in the actual workplace overtime will most effectively teach them (1). Assessments pre- and post-education demonstrated the effectiveness of the training, and as such, the employee training program will follow such a format to tackle the objectives of the program
Training Objectives
Following the TNA of the program, specific objectives are defined to check the effectiveness of the program in improving the nurses' ability to work at par with more experienced peers, and thus the ABCDE method of goal/objective writing will be used. The following objectives have been identified: 1.) Newly-employed nurses will be able to appropriately perform anxiety/distress managing techniques and strategies to manage anxious children as evidenced improved mood after the 2-day training session and 1 month of supervised practice; 2.) Newly-employed nurses will be able to correctly perform and document dysphagia using the hospital’s dysphagia assessment form with less than 20% errors as checked by more senior nurses (>6 months) after the 2-day training session and 1 month of supervised practice.
The first objective will emphasize the nurse’s ability to perform the strategies during situations of noticeable anxiety or distress which can be measured in a patient-sensitive manner. In Sinha’s study, the level of anxiety or distress can be measured from the parent/caregiver report of mood. For children older than 10, their level of anxiety and distress can be self-reported (2). The 2nd objective emphasizes the value of performing accurate screening for dysphagia concerns. This can be performed with senior staff to counter check their findings, or in a study according to Nazarko, speech-language therapists/ pathologists are specially trained in evaluating dysphagia concerns, whose feedback will be useful (3). After the training session, supervision by the senior staff and specialists in the field will help in assessing the effectiveness of the program about 1 month after it has been provided.
Training Cost and Time Allotment
The following table will detail the different phases of the project, including date, the materials needed, the cost of materials. In both days of the 2-day training program, the training will be performed in half a day to facilitate the immediate practice of skills after the training session.
Milestones
Start Date
End Date
Budget
Remarks
Produce Letter of Intent to Hospital Admin
Sept 1
Sept 2
10
Paper works and labor
Submit Letter of Intent to Hospital Admin
Sept 2
Sept 3
10
Paper works and labor
Approval of request
Sept 3
Sept 10
50
Tokens for approving body
Distribute consent letter to key speakers in the hospital
Sept 10
Sept 17
10
Paper works and labor
Organize meeting schedules with key speakers
Sept 17
Sept 24
10
Paper works and labor
Discuss the concepts for training with key speakers and outlining the flow
Sept 24
Oct 1
100
Paper works, renting a meeting room and food expenses
Developing the materials for evaluations and the content of the training program
Oct 1
Oct 8
10
Token for speakers
Distributing letters and announcements to select newly employed nurses
Oct 8
Oct 15
50
Paper works and labor
Performing the 2-day program
Oct 16
Oct 17
200
Paper works, token for speakers, food expenses
Post-program evaluation
Nov 17
Nov 24
200
Paper works, token for speakers, food expenses
Total Allocated Budget
650
The cost per phase of the project is assumed in the table above, which includes materials, labor, and tokens for people involved in the program. Numbers are however rough estimates and are not final and are subject to changes depending on factors that will affect the process.
Training Methods
A combination of different methods is used in the training program to ensure meeting the competencies that prepare them for practice after the training session. In Cichero’s nurse training program with screening for dysphagia, it involves the introduction of key concepts for practice before discussing and practicing the concepts and methods of the strategies involved (). Introducing such concepts before the practice of important skills can help prepare for actual skills acquisition. In Morey’s study, the program created involved high active participation of the learning staff, and as such the following strategies were used: practical exercises (to provide opportunities for participants to practice relevant skills), coaching, situational learning, and performance review, setting performance goals, providing performance feedback and performance improvement strategies were important in a team-based approach in teaching. (1). The program will involve lectures on the key concepts to be learned, group disc...
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