Value Proposition in Patient Care
Scenario for Paper: Paradise Hospital, Inc., is a for-profit hospital. As the facility's new hospital administrator, you have been tasked with improving the service value of the hospital. The administration has not done this process since the hospital began operating in 1995. The investors are not familiar with the value proposition strategies of hospitals in current-day America. The goal is to improve patient services by focusing on quality of care.
-You may create or make all necessary assumptions needed for the completion of this assignment
-Explain the meaning of value-added service as it pertains to patient care services and argue the major reasons why it matters to add value to patient services. Justify your response.
-Recommend a system for identifying the functional areas in which changes might be necessary in order to improve the hospital's service value. Describe the key methods that you would use to acquire the information necessary to identify the specified functional areas.
-Describe four specific areas where you believe the administration can add value in Paradise Hospital and argue the most significant reasons why such a value proposition would improve the value of services to the patients.
Use at least four quality sources to support your writing. Choose sources that are credible, relevant, and appropriate. Cite each source listed on your source page at least one time within your assignment.
-Find quality academic resources that are current (within the last five years) for this assignment.
------The specific course learning outcome associated with this assignment is:
---Propose areas where a hospital can add value to patient services.
Value Proposition in Patient Care
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Introduction
The primary goal of a healthcare facility is to deliver high-quality services to its patients and clients. Paradise Hospital Inc.’s administrator has been tasked with augmenting the value of services of the healthcare organization. Since this is an endeavor that the administration has not engaged in since commencing operations in 1995, it is important to evaluate and upgrade the health care delivery in the hospital. Patients and other hospital stakeholders anticipate that the facility would serve their best interests to ensure positive healthcare outcomes. In this context, the administrator aims to augment patient services while emphasizing care quality. This paper defines value-added services and their value to hospital services and recommends a framework for establishing functional areas that need improvement and the related information acquisition techniques to establish the functional areas. In addition, the paper also includes a description of the functional areas that can augment the value of services delivered and the justification for the value proposition.
Value-added service meaning as it pertains to patient care services and why it matters to add value to patient services
In the context of health care, where both patients and physicians are engaged, value-added service (VAS) alludes to all efforts to enhance the hospital’s general quality. VAS allows patients to have better access and lower out-of-pocket healthcare costs. EMRs are an ideal illustration of VAS since they enable patient care information to be shared between multiple physician offices, ultimately enhancing patient care and quality. Furthermore, VAS will likely encourage low-income families to obtain and maintain catastrophic health insurance coverage (Buchbinder et al., 2019). The various challenges, advancements, and competition that Paradise Hospital, Inc. encounters are the primary reasons why delivering value to patient services are crucial. These difficulties are mostly the result of the Affordable Care Act (ACA). Under the ACA, hospitals that perform well may be eligible for financial incentives. These incentives are determined by health outcomes as well as patient satisfaction statistics. The ACA has the authority to penalize hospitals that underperform. In other words, if patient amenities are improved, patients will be more likely to visit such healthcare facilities in the future. Furthermore, Paradise Hospital will create a great reputation for potential clients and external stakeholders.
Recommend a functional area identification system whereby changes are necessary to improve the hospital’s service value.
* Human Resource Management guarantees that activities in Paradise hospital operate smoothly, synchronization and cooperation among diverse stakeholders, and, most importantly, satisfaction among hospital personnel.
* Customer Service: This is among the most important functional departments. It involves addressing patients’ questions about medical problems and directing them to where and when they can visit a specific physician. Client service is also responsible for resolving patient issues, particularly the therapy or diagnosis necessary for a specific ailment, infection, or disease (Tripicchio et al., 2020). To put it another way, this functional area creates channels for the healthcare team to interact and exchange ideas with external stakeholders.
* Financial department: This department analyzes numerous financial implications for Paradise stakeholders. It especially maintains a record of receivables and payables. The activities include staffing costs, salaries, and other expenditures. Accountants must assess drugs and other hospital facilities with the assistance of hospital administrators (Tripicchio et al., 2020). Notably, the hospital’s total revenue is documented in this area: Its principal objective is to guarantee that Paradise meets its financial objectives both now and in the future.
The aforementioned functional categories are essential for Paradise hospital’s success. For example, Human Resources ensure that Paradise has enough medical professionals who are acquainted with the requirements and demands of the patients. As a result, Paradise Hospital’s HRM guarantees that only skilled and qualified medical experts are hired. Client Service ensures that all patients’ needs and aspiratio...