What are the Types of Information Systems in an Organization?

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Information Systems
An Information System (IS) generally refers to the information and communication technology that a certain organization uses in their day to day activities. Additionally, it includes the way people within an organization interact with the implemented technology in supporting the organizational processes. There are various types of IS, with each type set to offer support for a specific organizational level as expounded below. Transaction Processing Systems (TPS) refer to information systems that help in the processing of data arising from the organization transactions CITATION Son19 \l 1033 (Kukreja). Office Automation Systems (OAS) refer to computers, communication technology, and persons involved in performing official tasks. OAS helps in executing office transaction and offers support for official activities within the organization. Knowledge Work Systems (KWS) are implemented to promote knowledge creation and its integration into business operations. These systems help workers in creating and distributing new knowledge and information within an organization. Management Information Systems (MIS) support controlling, planning, and decision-making activities of middle managers CITATION Son19 \l 1033 (Kukreja). They help in availing information needed by the managers for decision making in a timely manner. Decision Support Systems (DSS), similar to MIS, serve the management of an organization. These systems are customized for each manager to help execute particular tasks. Lastly, Executive Support Systems (ESS) help in decision making at the executive level of an organization CITATION Son19 \l 1033 (Kukreja).
Information systems are vital to the management and operation of every organization, especially in the 21st century that has been characterized by rapid advancement in technology. When an organization invests in an information system, they are focused on utilizing the benefits of that systemCITATION Ari00 \p 303 \l 1033 (Ragowsky, Ahituv and Neumann 303). Thus, informatio...