The Macys Inc. Report

Assignment Grading Criteria

Content:

Researched the training programs the assigned retailer has in place for both management and staff.

Examined the training programs with respect to the following point:

• The mode of delivering the training—computer generated, taught by an individual, or taught by a video.

Examined the training programs with respect to the following point:

• Whether the store has ongoing training programs.

Examined the training programs with respect to the following point:

• The frequency of training.

Examined the training programs with respect to the following point:

• The topics covered in training.

Examined the training programs with respect to the following point:

• Whether the training programs are developing loyal employees.

Examined the training programs with respect to the following point:

• Whether customers think the store employees are knowledgeable and well trained.

Mentioned the current training that they would eliminate and the training that they would introduce, providing a rationale for their choices.

Researched and listed the processes the retailer has in place for loss prevention, including:

• Types of security tools.

Researched and listed the processes the retailer has in place for loss prevention, including:

• Policies regarding shoplifters.

Researched and listed the processes the retailer has in place for loss prevention, including:

• Methods to deter shoplifters.

Researched and listed the processes the retailer has in place for loss prevention, including:

• Training for employees to deal with shoplifters and security systems.

Format:

Used standard rules of English spelling, grammar, punctuation, mechanics, syntax, and sentence construction to communicate ideas and opinions explicitly and clearly in writing.

Cited sources using the correct MLA format. Use headings, bold type, bulleted lists, charts, or graphs, wherever appropriate in the report.