Strategic Situation Analyses Management Essay Paper
Hello,
This work has 2 parts; first respond for a question my professor to unlock my essay then work on the essay :)
PART 1: QUESTION FROM PROFESSOR-1 PAGE
I’d love to learn more about your experience with developing solutions to improve long-term and/or cross-functional organizational performance, using applicable concepts from strategic situation analysis. In the Performance Task Assessment, you will be asked to take the role of a business consultant working directly for the CEO and top management team of a variety of businesses. In this role, you will engage in an integrated analysis of those businesses to help guide future strategy directions, investments, and actions. Becoming adept with situational analysis will allow you to support the integrated knowledge needs of your organization and help you better understand how you can best contribute to the company’s success. Specifically, you will create a Situational Analysis Portfolio based on eight case studies to demonstrate your ability to perform strategic situation analyses and make recommendations to senior leadership with respect to strategy development and execution. You will also be assessed on the Professional Skills of Written Communication and Critical Thinking and Problem Solving. Read each case study and the article, “Apple (in 2013) How to Sustain a Competitive Advantage.” (Located in the Assessment tab of the course) Some students struggle with supporting their work with research. Sub-Competency 1 provides you with a few resources to help support your response. Review the Assessment instructions and the resources in Sub-Competency 1. When you respond to me, let me know how you might be able to use the resources provided, or others you might be familiar with, to support the response you will create on the Assessment.
ALL INFO SUBCOPETENCY 1 ARE IN THE UPODING DOCUMENTS. THIS NEED TO BE YOUR OWN RESPOND TO UNLOCK ACCESS TO THE ESSAY.
PART 2: ESSAY -8 pages
Overview
In this Performance Task Assessment, you will create a Situational Analysis Portfolio based on eight case studies to demonstrate your ability to perform strategic situation analyses and make recommendations to senior leadership with respect to strategy development and execution.
Professional Skills: Written Communication and Critical Thinking and Problem Solving are assessed in this Competency.
Instructions
Before submitting your Assessment, carefully review the rubric. This is the same rubric the assessor will use to evaluate your submission and it provides detailed criteria describing how to achieve or master the Competency. Many students find that understanding the requirements of the Assessment and the rubric criteria help them direct their focus and use their time most productively.
Rubric
Access the following to complete this Assessment:
• Case: Google.org: For-Profit Philanthropy
• Case: James Houghton and Signature Theatre
• Case (Secondary Source): Trader Joe's
• Case: Tesla Motors (in 2013): Will Sparks Fly in the Automobile Industry?
• Case: Apple (in 2013): How to Sustain a Competitive Advantage?
• Case: The Weather Company
• Case: People Operations at Mozilla Corporation: Scaling a Peer-to-Peer Global Community
• Walden MBA Capstone Bibliography
• A Playbook for Strategy: The Five Essential Questions at the Heart of any Winning Strategy.
• Mapping, Measurement and Alignment of Strategy Using the Balanced Scorecard: The Tata Steel Case
• Supplemental Reading Notes to Prepare for Effective Critical Thinking
• Academic Writing Expectations Checklist
Your response to this Assessment should:
• Reflect the criteria provided in the Rubric.
• Adhere to the required length.
• Conform to APA style guidelines. You may use Walden Writing Center’s APA Course Paper Template.
This Assessment requires submission of one (1) file. Save this file as SF005_first initial_lastname (for example, SF005_ J_Smith).
When you are ready to upload your completed Assessment, use the Assessment tab on the top navigation menu.
Think of yourself as a paid consultant who is tasked with the responsibility of diagnosing long-term and/or cross-functional problems in organizational performance, identifying long-term opportunities, and recommending solutions and strategic pathways to improve long-term organizational health.
Remember, your opinion as a consultant doesn’t matter! You would be paid based on an integrated, documented, and strong analysis that offers diagnosis based on the application of relevant information.
It is important that you put together a cogent, clear analysis for each case that can help you explain the root causes of the problems and propose solutions, using concepts from the documents provided and other relevant concepts based on knowledge you reference to support your arguments.
Complete your Situational Analysis Portfolio as follows:
This assessment has eight parts. Click each of the items below to complete this assessment.
Part I: Situational Analysis of “Google.org”
Review the following:
Review all of the documents and videos provided for Case Study #1.
• “Supplemental Briefing Notes to Prepare for Effective Strategic Thinking”
• “Google.org” and keep detailed notes. You can, and should, scan it multiple times.
• All relevant readings from the “Walden MBA Capstone Bibliography.”
Write a polished analysis by responding to the prompts below.
1. What do you think are the strategic strengths and weaknesses of the institutional set-up between Google and Google.org? If you were a major shareholder in Google, would you continue to support Google’s strategy to both philanthropy and Google.org? Why, or why not? Be specific.
2. In Exhibit 8 of the case, Megan Smith is promoted to take over the day-to-day management of Google.org. One of the first things she is asked to do is “focus on how Google.org can best achieve its mission.” Imagine for a moment that you are Ms. Smith. What should Google.org do to focus its mission? Why? How? Be specific, and go well beyond simplistic recommendations, such as “hire a consultant” or “do a marketing study.”
3. Do you think that “good intentions” are enough to sustain Google.org, despite their apparent lack of focus and strategy? How should non-profits be assessed and disciplined, if profit is not the primary feedback mechanism?
In your response, be sure to integrate concepts and quotes from appropriate academic frameworks and best practices in strategic management. You must also integrate at least two resources from the “Walden MBA Capstone Bibliography.”
Your overall response should be approximately 500 words total, single spaced.
Part II: Situational analysis of “James Houghton and Signature Theater”
Review the following:
• “James Houghton and Signature Theater” and keep detailed notes. You can, and should, scan it multiple times.
• “A Playbook for Strategy: The Five Essential Questions at the Heart of any Winning Strategy.”
• Review “Mapping, Measurement and Alignment of Strategy Using the Balanced Scorecard: The Tata Steel Case.”
• All relevant readings from the “Walden MBA Capstone Bibliography.”
Write a polished analysis responding to the prompts below.
1. How would you explain the success of James Houghton and the Signature Theater, using the five-question strategy playbook and Wolfe’s Living Organization as your frames of reference? Be specific.
2. Using the strategy map illustrated on page 122 of “Mapping, Measurement and Alignment of Strategy Using the Balanced Scorecard: The Tata Steel Case” as a guide, create a similar strategy map for Signature Theater (circa 2014).
3. Based on your strategy map and earlier response, what should Houghton do in the future? Why? How?
Be sure to integrate concepts and quotes from appropriate academic frameworks and best practices in strategic management. You must also integrate at least two resources from the “Walden MBA Capstone Bibliography.”
Your overall response should be approximately 500 words total, single spaced, and you should have your Strategy Map in the form of a diagram.
Part III: Internal Situational Analysis of “Trader Joe’s”
Review the following:
• Read “Trader Joe’s” and keep detailed notes. You can, and should, scan it multiple times.
• All relevant readings from the “Walden MBA Capstone Bibliography.”
Use information in the case study and other basic industry research data you can find in the Walden Library. (Hoover’s database would be a good place to start, as would Business Source Complete.)
Note: You will have to search for information on the most relevant of Trader Joe’s competitors, as well as Trader Joe’s to be able to make an appropriate relative ranking of resources.
Write a polished analysis that responds to the prompts below.
1. Create a detailed and specific “Value Chain of Activities” at Trader Joe’s that identifies all the primary skills, competencies, and capabilities within the company, and orders them within a “Value Chain” logic. Note: This table should be in Word document format.
2. Use your best judgment, based on the information in the case, and your research, and rate Trader Joe’s current profile of skills, competencies, and capabilities, as identified in the detailed “Value Chain” in the case supplemental document. Use the following scale to rate:
o If the skill, competency, or capability is “World Class” (clearly best in industry and could be benchmark for other industries), rate the item a 10.
o If the skill, competency, or capability is “Industry Best” (clearly number one or two in the industry), rate the item an 8.
o If the skill, competency, or capability is “Industry Average,” rate the item a 5.
o If the skill, competency, or capability “Needs Improvement,” rate the item a 3.
o If the skill, competency, or capability is a “Critical Deficiency,” rate the item a 1.
3. What is your average rating (which assumes that all the skills, competencies, and capabilities in the value chain were equally important)? What does this average tell you?
4. What three skills, competencies, or capabilities—across all categories—do you think are strategically the most important in the industry? Why?
5. Based on your responses above, does Trader Joe’s have the capabilities in place to win? To continue to win? Why?
6. What should Trader Joe’s do right now to leverage its competitive strengths and mitigate or improve upon competitive weaknesses?
Be sure to integrate concepts and quotes from appropriate academic frameworks and best practices in strategic management. You must also integrate at least two resources from the “Walden MBA Capstone Bibliography.”
Your overall response should be approximately 500 words total, single spaced, and you should also have your completed, and rated “Value Chain of Activities” table.
Part IV: External Situational Analysis of “Tesla Motors (in 2013): Will Sparks Fly in the Automobile Industry?”
Review the following:
• “Tesla Motor (in 2013): Will Sparks Fly in the Automobile Industry?” Keep detailed notes. You can, and should, scan it multiple times.
• All relevant readings from the Walden MBA Capstone Program Bibliography.
Part IV- A: P.E.S.T. Assessment of the Global Automobile Industry and Tesla Motors
Complete Part IV-A of this Assignment, using the following steps:
1. Examine each element listed below, and related others that you identify. Then, do brief online research to help you document and analyze how each force in question is changing in any significant manner and how it might impact the automobile industry and Tesla Motors in particular.
o Political (Legislative) and Legal Elements: Regulatory environment, market access, technology regulation, zoning restrictions, industry specific, or company specific legislation, anti-trust laws, insurance/liability requirements, safety regulations, child workforce protection laws, immigration laws, etc.
o Economic Elements: Interest rate and equity market movements, capital liquidity, inflation prospects, exchange rate movements, workforce availability, discretionary income levels, etc.
o Societal Values and Ethics: Risk-taking propensity, family dynamics and behavior, cultural “in” behaviors, taboo activities, media focus, religious behaviors, ethical limitations on business, etc.
o Technology Elements: Materials technology advances, electronics advances, communications advances, infrastructure access (communication, electricity, etc.), energy advances, etc.
o Demographic Changes: An important—and too often forgotten—element that includes age distribution and trend, absolute population size and trend, birth and death rates, gender proportion and trend, ethnic mix and trend, location/mobility, and trends
2. After you’ve done basic research on these general elements, identify what you think are the major implications of your work. So, for example, if U.S. interest rates are beginning to rise, what are the strategic implications of this for the automobile industry? For Tesla Motors? Will they have to change their marketing strategies, their pricing, etc.?
You don’t have to address each sub-item, but you should have a short implications summary for each of the five major subject areas, plus any other strategic implications based on very specific items that stand out as most important to the industry and Tesla. Remember to support your conclusions with appropriate references using proper APA formatting.
Your response for Part-A should be approximately 200–300 words. Please title Part-A “P.E.S.T. Analysis for the Global Automobile Industry and Tesla Motors” in your response.
Part IV- B: Stakeholder Analysis of Tesla Motors
Another way to obtain a more comprehensive perspective of the general ecosystem that a company like Tesla Motors works within, is to identify, as explicitly as possible, all the stakeholders that have an interest in a given business.
You might want to think about this by thinking “outside-in.” That is, given each of the major P.E.S.T + forces, who are the people (stakeholders) behind each major force? So, for example, it is clear that international and national political figures may be relevant stakeholders in any given case—as would government regulators at local, regional, national, or international levels.
For example, you can’t change a local, regional, or national/international regulation directly—you have to know who to see, and the action occurs among people—so a stakeholder analysis is, in many ways, a “personified” version of your P.E.S.T analysis.
Complete Part-B of this Assignment, using the following steps:
1. Identify, as explicitly as possible, all the relevant stakeholders that have an interest in Tesla Motors.
2. Research your stakeholder list initially this way, to ensure complete coverage:
o General Ecosystem Stakeholders: Those behind the specific P.E.S.T. + influences (includes the press, interest groups, the public at large, communities, shareholders, etc.)
o Industry Level Stakeholders: Direct local competitors, potential substitute companies, other competitors or potential competitors outside your current markets, lenders, alliance or potential alliance partners, trade associations, suppliers in the entire supply chain, customers and their end-users, potential customers or end users, etc.
o Internal Stakeholders: Those who influence the company from inside, including the board of directors, senior leadership, management, skilled employees at any level, other employees, contract workforce, outsourced workforce, potential new recruits, etc.
o Potential New Stakeholders: Those at any level, but which may become stakeholders as you consider new strategic actions and activities
3. Re-order and rank the stakeholder list in order of “influence priority,” where stakeholders at the top of the prioritized list require more of Tesla Motor’s attention because they can/will influence your strategic choices for the future the most.
4. Using your prioritized list of stakeholders, write a summary of your stakeholder analysis that explains who the key stakeholders are that Tesla Motors must pay attention to, and why; and then offer specific strategies for how Tesla must seek to manage or otherwise, legally and ethically, influence these stakeholders.
Your response to Part-B of this Assignment should be approximately 300–400 words. Please title Part-B, “Stakeholder Analysis for Tesla Motors” in your response.
Be sure to integrate concepts and quotes from appropriate academic frameworks and best practices in strategic management. To obtain an exemplary assessment, you must also integrate at least two resources from the “Walden MBA Capstone Bibliography,” as well.
Part V: External Situational Analysis of “Apple (in 2013): How to Sustain a Competitive Advantage?”
Review the following:
• Read “Apple (in 2013): How to Sustain a Competitive Advantage?” Keep detailed notes. You can, and should, scan it multiple times.
• All relevant readings from the “Walden MBA Capstone Bibliography.”
Utilize information in the case study and other basic industry research data you can find in the Walden Library as needed. (Hoover’s database would be a good place to start, as would Business Source Complete.)
Write a polished analysis that responds to the prompts below.
• Provide a detailed explanation of the critical competitive forces (and their underlying dynamics) in the smartphone industry that may threaten Apple, Inc., based on a very thorough, detailed and relevant 5-Forces analysis and other concepts you’ve learned from your MBA program. Be sure to explain how and why you’ve focused on the critical forces that you’ve identified.
• Include a detailed explanation of the potential for new entry and/or effective substitute competition, based on a relevant Blue Ocean Strategy analysis and other concepts you’ve learned from your MBA program. Be sure to explain how and why you’ve focused on particular new entry or substitute threats to Apple, Inc.
• Explain the strategic implications of the competitive forces you identified above—what are the opportunities and threats to Apple, Incorporated’s position in the ecosystem of the smartphone industry that it must factor into its strategy for the future, based on your analysis, and why? Provide evidence from the case and any other research you might do, and support your reasoning with references to appropriate academic readings and from prior MBA program content.
Your response to these prompts should be polished, researched and well documented, and should be approximately 800 words in length.
Be sure to integrate concepts and quotes from appropriate academic frameworks and best practices in strategic management. To obtain an exemplary assessment, you must also integrate at least two resources from the “Walden MBA Capstone Bibliography,” as well.
Part VI: Integrated Situational analysis of “Trader Joe’s”
Review the following:
• Reread “Trader Joe’s,” and keep detailed notes. You can, and should, scan it multiple times.
• Your original research on the company and industry.
• All relevant readings from the Walden MBA Capstone Program Bibliography.
Conduct additional research on the U.S. food retailing industry to obtain some insights about future threats and opportunities in the industry. (Hoover’s database would be a good place to start, as would Business Source Complete.)
Note: You will have to search for information on the most relevant of Trader Joe’s competitors, as well as Trader Joe’s to be able to make an appropriate relative ranking of resources.
Write a polished analysis that responds to the prompts below.
1. Based on your projecting out the implications of FUTURE 5-forces of competition, P.E.S.T. (general environment), and stakeholder support (or stakeholder challenges), what essential skills, competencies and capabilities will be critical in order for Trader Joe’s to survive or thrive in the future? Why? Support your analysis with evidence and reasoning linked to appropriate knowledge.
Note: These critical areas may be the same as in the past, but they may not. Think this through carefully and use your innovative and economic thinking skills from prior courses. You must become futurists to be good strategists, which means there is some ambiguity about the bets you will be making (that's one of the responsibilities of senior leadership).
2. Identify critical gaps in the skills, competencies and capabilities that Trader Joe’s currently has versus what you think they will need in the future. Think about how Trader Joe’s can bridge that gap. If Trader Joe’s were to hire you as consultant to provide strategic direction in what specific skills, competencies, and capabilities the company should invest in or acquire (and how), which would you emphasize as critical and why?
Be sure to integrate concepts and quotes from appropriate academic references and prior MBA program content. To obtain an exemplary assessment, you must also integrate at least two resources from the “Walden MBA Capstone Bibliography,” as well.
Your overall response should be approximately 500 words total, single spaced.
Part VII: Evaluation Situational Analysis of “The Weather Company”
Review the following:
• “The Weather Company” and keep detailed notes. You can, and should, scan it multiple times.
• All relevant readings from the Walden MBA Capstone Program Bibliography.
Write a polished analysis that responds to the prompt below.
1. If you were on the board of directors at The Weather Company in 2013, would you approve the proposed strategy? Why, or why not?
Be specific, and be sure to support your response with evidence from the case. Use appropriate concepts from the course and MBA program to make the strongest case you can. Your response should be approximately 500 words.
You may want to consider the questions and analysis elements below to help you craft your response. Note: Do not, however, respond to these questions in a “checklist” format as your original response. Your response should be a single, persuasive narrative argument that is polished and could serve as the basis for a speech you might make to the board of directors—to either support or question the proposed strategy.
Hint: The following are strategy evaluation elements that you should formally consider:
• Strategy Evaluation: Clarity of the Strategy
o Does the strategy and associated initiatives have a “name” that evokes the strategy?
o Is it easy to communicate what the strategy is and why it can work?
o Is it likely that people inside the organization will understand and commit to the strategy?
• Strategy Evaluation: Consistency of Purpose (Context Level of Analysis)
o Based on your reading of the case, is The Weather Company’s proposed 2013 strategy consistent with its soulful purpose and its mission, vision, and values? How?
• Strategy Evaluation: Feasibility and Alignment (Activities and Relationships Level of Analysis)
o What are the primary key success factors that The Weather Company needs to excel at in the future?
o Do they have the internal skills, competencies, and capabilities to execute their strategy? (If not, does the plan do a good job of saying how they will acquire these?)
o Are the basic elements of the proposed strategy feasible from a:
Teamwork and healthy organization standpoint?
Financial standpoint?
Measurement/metrics standpoint?
o Does the strategy appear to be internally aligned?
o Do the specification plan steps support each other? How and why?
• Strategy Evaluation: External Consonance and Potential Competitive Advantage
o Is the proposed strategy consonant with the current and future needs of the external ecosystem and stakeholder needs? How and why?
o Does the strategy indicate any long-term strategic intent?
o Does the proposed strategy position the company to perform activities differently than rivals do? How and why?
o Does the proposed strategy lead to incremental change within the industry, or more fundamental change within the industry, or does it establish new positions outside the industry or in blue ocean spaces? How and why is the scope of the strategy appropriate?
o Do you think the proposed strategy can create or preserve any advantages it may confer on the company? Which advantages, and how and why?
Be sure to integrate concepts and quotes from appropriate academic references and prior MBA program content. You must also integrate at least two resources from the “Walden MBA Capstone Bibliography.”
Your overall response should be approximately 500 words total, single spaced.
Part VIII: Implementation situational analysis of “People Operations at Mozilla Corporation: Scaling a Peer-to-Peer Global Community”
Review the following:
• “People Operations at Mozilla Corporation: Scaling a Peer-to-Peer Global Community.”
• All relevant readings from the Walden MBA Capstone Program Bibliography.
Write a polished analysis that responds to the prompts below.
Part-A: Execution of Strategy at Mozilla
1. How would you describe Mozilla’s cultural and organizational DNA? What, specifically, about the way Mozilla enacts strategy and executes its business plan provides it with such depth?
2. What do you think are the lessons from Mozilla for other knowledge-based organizations, especially in terms of strategy execution and the involvement of people throughout the organization?
3. What are the critical challenges that Debbie Cohen faces as Chief of People at Mozilla, specifically in terms of strategy execution and alignment? What should she do to meet these challenges, and why?
Your response for each prompt that you address in Part-A should be approximately 175–200 words.
Part-B: Getting Everyone to Participate in Strategic Thinking and Execution
1. Based both on the Mozilla case study and on your general thoughts from this course, explain how the knowledge and effective practice of cross-functional strategic thinking can help individual stakeholders (people at all levels of the organization and others outside the organization) participate more fully in organizational efforts to improve long-term performance and overall stakeholder engagement.
Your response to Part-B should be approximately 200 words.
Be sure to integrate concepts and quotes from this week’ readings. You must also integrate at least two resources from the “Walden MBA Capstone Bibliography.”
Your overall response should be approximately 500 words total, single spaced.
Strategic Situational Analysis
Author’s Name
The Institutional Affiliation
Course Number and Name
Instructor Name
Assignment Due Date
Strategic Situational Analysis
Part 2
Case 1: Situational Analysis of “Google.org”
According to Reeves, Love, and Tillman (2011), strategic strengths are the core competence of a business that assists in the accomplishment of goals. Subsequently, Google’s philanthropic objectives are based on several advantages. Google has heavily invested in treating global challenges, including agriculture, healthcare, climate change hand, and more (Google.org Case, 2020). The Company used information technology as a fundamental tool for treating global challenges. Thus, sufficient investment in technology remains a significant strength of Google. It similarly goes with the operational paradigm of Google’s philanthropy. Another strong ability of Google to support its societal responsibility is a governmental alliance. In other words, Google’s contribution to government communities and not-for-profit organizations privilege it in the eyes of the government. Altogether, Google enjoys the freedom of investment for google.org.
Contrastingly, Google encounters a strategic weakness in the set-up between Google Inc. and Dot Org. Subsequently, Google deviates itself from its fundamental societal deed. In support, Carson (2018) shows correspondence with Friedman’s theory that shareholder’s wealth is the only social responsibility of organizations. Instead, Google is investing money in organizations that busy to find societal prosperity. It results in the least return on investment on the shareholder’s side.
Nevertheless, Google has sustained its responsibility towards the shareholders through their consent and sufficient transparency. For example, Google communicated through a letter during IPO that it would donate 1% of the profits earned to Dot Org (Google.org Case, 2020). Besides, Google received the consent of each shareholder through the letter. As a result, the Company’s share made a wild success. The organization succeed because of massive attention grabbed by societal concerns. Therefore, I would recommend Google to operate with its current strategy. The reason for promoting the current strategy is that it justifies profitability and philanthropy.
Being a Chief Philanthropy Evangelist, I would emphasize on present loopholes and are achievements to the estimated milestone. For instance, Google is alleged for being involved in the antitrust controversy among EU lawmakers and US. Subsequently, such allegations pose a question mark on Google’s mission to make the world a better place. On the other side, the technical and developmental capability of Google is sufficiently working for not-for-profit organizations. Therefore, I would use the present capabilities of google to treat threats and build future capabilities to achieve its mission. For instance, I would conduct need surveys to extract crucial requirements of Google.org’s beneficiaries. Next, I would investigate each requirement based on past statistics. Lastly, I would prioritize the needs of each beneficiary and allocate resources accordingly. In this way, Google.org’s mission to make the entire world a better place will be exercised. The practice will be effective by sufficiently focusing on all the needs rather than concentrating the power to the politically privileged not-for-profit organization.
Google’s intention of Google.org are justified. Instead, the organization needs strategic direction for operating non-profits. The operational paradigms of a non-for-profit and for-profit organization are different. Therefore, it becomes crucial for Google to focus on its intension for a better world. However, Google can retain the power to remove or replace trustees if the operations are managed improperly. As Levitt (2004) defines, the non-profits can assess and manage discipline by retaining authoritative powers; Google must practice the same for the mission of Google.org.
Case 2: Situational Analysis of “James Houghton and Signature Theater”
The success of James Houghton and Signature Theater
Porter (2000) believes that a business strategy can be determined via simple frameworks. Accordingly, Signature Theater is a success as it is based on the simple framework of Lafley, Martin, and Riel (2013). For instance, the winning aspiration of James Houghton is to promote art across the city. Subsequently, Signature offers a luxurious experience for art lover as it allows them to grab a cup of coffee, use free Wi-Fi, and enjoy the aesthetic music without paying for it (Callanan, Wei-Skillern, & Onayemi, 2014). Secondly, the theatre is sufficiently aware of its positioning where it performs. In general, the theatre performs in the city, among the artists, and on behalf of its creator. Third, an organization had to decide about its wins for being successful (Lafley, Martin, & Riel, 2013). Signature accomplished its wins via 98,000 tickets a year, 400 part-time artists and staffs, and 160 seats. Fourthly, a successful organization must be aware of capabilities in place. Signature’s capability to grab the audience is the most comprehensive fit in place. Fifthly, successful organizations must have an efficacious management system. Houghton employed proactive management to operate its theatre. Altogether, based on suggestions of Wolfe (2011) and Lafley, Martin, and Riel (2013), Signature Theater is a thriving organization as it is operating and growing simultaneously.
Strategy Map
Fig 1: Strategy Map (Joseph, 2009)
Financial Resource
-654055715Improve FundingEarned RevenueContributed RevenueDelight customer experienceIncrease market offeringExpand contribution matrixIndicate societal contributionsInnovation and DevelopmentImprove workforce creativityOperate with Modern TalentReduce Resource wasteImprove Program ManagementIncrease collaborationCreativity ManagementFocused CitizenshipEnthusiastic workforce0Improve FundingEarned RevenueContributed RevenueDelight customer experienceIncrease market offeringExpand contribution matrixIndicate societal contributionsInnovation and DevelopmentImprove workforce creativityOperate with Modern TalentReduce Resource wasteImprove Program ManagementIncrease collaborationCreativity ManagementFocused CitizenshipEnthusiastic workforce
Customer perspective
Internal Business Process Perspective
Employee Learning and Growth Perspective
A strategy map graphically represents a logical cause and effect relationship between the business functions (Joseph, 2009). Subsequently, a strategic map for Signature Theater is based on four strategic options. Namely, financial resources, customer perspective, internal business process, and employee perspective. Signature Theater needs financial resources for enhancing customer perspective and employee perspective. Therefore, the strategic map illustrates comprehensive steps to enhance each strategic option for the firm.
Future Recommendation
Based on the strategic mapping and present strategic direction of Signature Theater, it must exercise four strategic measures for the future. At first, the organization collect financial resources from earned and contribution methods. The contributions are practical, but earning is limited. For example, the theatre earns four times less than its capacity. Thus, it must delight customer experience and increase its market offering to boost earned financial resources.
Second, the organization must emphasize on innovation in terms of strategy. Presently, Houghton allows random visitors to wander in theatre and explore it with a complimentary cup of coffee. Instead, Houghton must develop an urge and curiosity via innovation in the theatre. This urge will help Houghton in grabbing the ticket money from most of the random visitors.
Thirdly, money is not a motivation for Signature’s employees (artists and staff). Instead, creativity and art are the internal motivating factors for them. Therefore, Houghton should incorporate artistic offering in the theatre. For illustration, Signature can offer attractive acting classes for new unpolished artists. Besides, the theatre can also host a talent exhibition where struggling actors can meet potential producers and directors. In this way, Houghton can assist its employees in developing and maintain a high reputation.
Case 3: Internal Situational Analysis of “Trader Joe’s”
Value Chain of Activities
Table 1: Value Chain Activities (Ager & Roberto, 2014)
Primary Activities
Supportive Activities
Inbound Logistics
Trader Joe’s operate with less than 2000 SKU, out of which 80% are privately labelled
Procurement
Direct procurement from suppliers enables Joe to label them and manage exclusively privately.
Operations
Trader Joe’s operate as a cost leadership in the grocery industry. Its strong customer retention turns low-cost products to high-end consumption
Outbound Logistics
One type of outbound sale, customers have to visit the store to make a purchase
Human Resource Management
The store input sufficient amount of energy to train its workforce. Subsequently, it enjoys happy support from the human resource department.
Market and Sales
Use the private label to mark their presence in the grocery market
Infrastructure
Trader Joes have more than 400 stores with standardized operations and quality management
Service
Concentrated customer service due to limited business paradigms
Technological Development
Not up-to-date
Value Chain Rating
Based on the reviewed value chain of Trader Joe, I would rate it 8 out of 10. It is because present skills, competencies, and capabilities are industry best. Trader Joe ranks No.1 according to consumer report and Fast company analysis rated Trader Joe as the 11th most innovative business in the US (Ager & Roberto, 2014). However, technological development is limited in the organization due to which it needs development. Subsequently, I would rate the Company at 8 out of 10.
Average Rating
My average rating would include developing skills, definite capabilities, and recognized competence. First, skills related to business must be developed in terms of proficiency and excellence. For example, delighting the customer’s experience is an essential skill for running a successful business. In response, successful businesses should develop customer satisfaction as a fundamental skill.
Second, capabilities indicate innate tendencies of a business. For example, business in the grocery industries is capable of retaining similar sales throughout the year because of the nature of their market offering. Subsequently, such business must strengthen its capability through multiple channels.
Third, competence is the ability to accomplish the objective efficiently. If a business is competent in terms of the supply chain, it must make efforts to stretch its competence to other business processes.
Skills, Competence, and Capabilities of Joe
According to Porter and Kramer (2007), skill, competence, and capabilities are essential attributes of strategic planning. Correspondingly, sufficiently managing business operations is the most fundamental skill for a successful business. Similarly, reputation and recognition among the target market indicate critical competence of a business. Lastly, I believe that the abilities and capacities of a business make up their capabilities. Therefore, the ability of a business to capture consumer insight is an essential capability.
Recommendation to Improve Competitive Weakness
Presently, the only area of improvement for Trader Joe is technological development. Lacking technological assistance contributes to competitive weakness. Therefore, Trader Joe must invest in its technological development. Besides, the Company can also boost its sales by using technology to tailor modern needs (online groceries).
Case 4: External Situational Analysis of “Tesla Motors (in 2013): Will Sparks Fly in the Automobile Industry?”
Part 1: PESTD Analysis of Automobile Industry
Table 2: PESTD Analysis (Rothaermel & Zimmer, 2015)
Political
National and state government are tightening regulations on automobile productions
However, political powers are encouraging electric vehicles.
Economic
There is a decline in disposable income in the US (Kose et al., 2017). Subsequently, automobile industries are at risk of losing sales in the upcoming years. However, there is a decline in the price of electric batteries for automobiles.
Social
Society is becoming concerned about societal responsibility. The adverse effects of carbon prints are critically influencing modern living. Subsequently, there is an incline towards electric vehicles, which threats the traditional automobile manufacturers.
Technological
Technology is exclusively assisting automobile industries in differentiation, production, and marketing. For electric vehicle’s technology is the right solution.
Demographic
The absolute population size of the US is in millions. Thus, automobile industries can target different segments to obtain a massive market share.
Based on the external environment of the automobile industry, change in political, economic, and technological elements can critically influence Tesla. For example, presently, local governments are encouraging the production of electric vehicles. Correspondingly, political elements are positive for Tesla, whilst negative for traditional automobile producers. Thus, Tesla can use political preference to grab more market share.
Contrastingly, the economic forces such as inflation rate and disposable income are critically fluctuating. Tesla can encounter sales crises due to the change. In response, Tesla can use its technological strength, and social concerns to grab the attention of the target market. Eventually, the Company will extract its utmost potential from the present market.
Part 2: Stakeholder Analysis
According to Rawson, Duncan, and Jones (2013), all individuals who influence the business or get affected by it are determi...