Factors to be Considered by Qantas Airways when Outsourcing

Read the following short case scenario and limit your answer to a paragraph: 
Qantas Airways, Australia’s leading airline, faces cost pressures from high fuel prices and lower levels of global airline traffic. To remain competitive, the airline must find ways to keep costs low while providing a high level of customer service. Qantas had a 30-year-old data center. Management had to decide whether to replace its IT infrastructure with newer technology or outsource it.
Should Qantas outsource to a cloud computing vendor?
In order to determine whether their planned switch is necessary, they must focus on determining whether their TCO and competitive forces model is effective.
What factors should be considered by Qantas management when deciding whether to outsource?
The first factor that they should take into consideration is their competitive forces. Particularly, the airline company could use this model in order to determine the costs, benefits...