Performance Model of a Sales Executive
The intent of this assignment is to apply the performance model as a foundation for building an effective assessment process.
As reviewed in the lecture, performance has several observable outcomes:
Quantity (the amount of work accomplished)
Quality (the accuracy and thoroughness of the work completed)
Timeliness (whether the work is completed on-time and meets deadlines)
The final component is Interpersonal behaviors which can significantly add or detract from an individual’s performance and outcome achievement
Answer the following 5 components:
Identify a position you would like to assess. It could be one that you currently have, have worked in, or thought about/observed someone performing the role. For example, "Corporate Trainer"
In the quantity dimension, please list a total of 4 behaviors that represent effective and ineffective behavior related to performing quantity of work in the position you have identified.
In terms of quality, please list a total of 4 behaviors that represent effective and ineffective practices related to the role.
In terms of timeliness, list a total of 4 behaviors that represent effective and ineffective practices for this dimension.
Finally, identify and list a total of 4 effective and ineffective behaviors that center on interpersonal behaviors that impact performance in this role
Performance Model of a Sales Executive
Name
Institution Affiliation
Course
Professor
Date
Performance Model of a Sales Executive
Having worked in the fashion clothesline industry as a sales executive, our performance was regularly assessed, and new goals were set for us to achieve. Our sales manager would set a specific plan to achieve as a team and as individuals. Further, both the quantity and quality of our marketing skills mattered to earn the bonus and desired target. This was to make sure that we made sales and, at the same time, retained our new and old customers by being on our best professional behavior. Therefore, this paper will assess effective and ineffective skills to analyze performance, timeline, quantity, and quality.
Quantity refers to the amount of work accomplished in a given period. Thus, effective actions and behaviors present in human beings are paramount to accomplishing quantity work. In sales, an individual should have effective communication skills, empathy, integrity, and motivation to achieve a target. Additionally, Sales include convincing a customer to purchase a product, and how well an individual manages a customer's emotions and communicates with them determines the number of sales made. Notably, motivation to achieve a given target helps the company, or the individual helps to achieve the goal.
Notably, the work accomplished and its thoroughness largely depends on communication skills, leadership, teamwork, trust, and loyalty increases the amount and thoroughness of work accomplished. For instance, a sales executive leader should be able to communicate between sales representatives and management. This way, there will be smooth interaction and sharing of information concerning upcoming promotions or new products to be launched by the company and the marketing campaign the company intends to use. Additionally, the type of leader...