Leadership Portfolie Management Essay Research Paper

Leadership Profile
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Part I: Analysis of Leadership within an Organization
Walmart Inc. is an American retail company that have different branches around the world with a dedicated mission to give the people relatively low prices of retail products and promote a better life for their consumers (Walmart Inc., 2020). The founder of Walmart, Sam Walton (March 29, 1918 – April 5, 1992), believed in giving the people products of great value together with extraordinary customer service to show leadership through service of others (Walmart Inc., 2020).
This is a place of employment to which I'm most familiar with. I'm an avid consumer of this retail company’s products due to the convenience and relatively low prices. Nowadays, more and more retail stores are gaining customer traffic due to their online nature like Amazon but Walmart tries to combine their physical stores and online applications to gather greater costumer pool, thus, increasing the company's profit. However, Walmart then needs to hire a greater number of employees to both work inside their stores not just to manage employees but also to promote satisfactory customer service to the people that are buying inside the stores.
In today’s Walmart, the management of the retail store shows corporate structure in controlling the company’s job hierarchy. The job hierarchy is divided into two levels: the executive level and the operational level (Dudovskiy, 2016). The executive level includes the executive management and board of directors. The board of directors, which include two members of the Walton family, are tasked to approve policies, choose the next CEO and making major decisions for the company (Barlow, 2016; Dudovskiy, 2016). On the other hand, the executive management are responsible for making sure that the orders of the board are met and also making majority of decisions in the operations level (Barlow, 2016).
The operational level is divided into three segments, which includes: the in-store hourly workers or management; in-store managers; and above store level management (Walmart Job Hierarchy, 2018). The in store hourly workers or managers are responsible for entry level task that includes manpower of the store, as well as team leaders, that provides most of the customer service to the customers. They are generally the "face" of the company to the public (Doyle, 2019). The in-store managers are responsible for supervising the hourly workers and make sure that they complete the task assigned to hourly employees. This segment usually includes a peer level supervision to coordinate the actions of a particular staff or department, as well as, the store general manager that is responsible for the operations of the entire retail store or branch (Doyle, 2019). The above store level management are responsible for coordinating different stores in the district or region to evaluate the different performance of each store and coordinate the operations to the upper echelons of the retail store (Doyle, 2019).
Each segment of the operational level includes many sub-segments to separate job levels and job responsibilities (Dudovskiy, 2016; Walmart Job Hierarchy, 2018). The in store hourly workers/ management includes, the cashier, sales associate, customer support manager, department manager, and support manager. The in-store managers include, the assistant manager, the co-manager, and manager. The above store level management include, the (Dudovskiy, 2016; Walmart Job Hierarchy, 2018).
Based from the guiding principles of the founder Sam Walton, Walmart was built through inspiration and giving service to the people, especially their customers, for them to have a better way of living. His leadership style is more on a servant leadership style. A servant leadership style is more focused on listening to the interest of the public, in Sam Walton's case their customers, that allows the leader to empower the public since they share leadership authority for promote the greater good for the greatest number of people (Sendjaya & Sarros, 2002). The servant leaders follow the golden rule principle, which states, "Do unto others, as you would have them do unto you." The servant leaders lead the people in a way on how they would want to be led.
However, based from the current structural framework of Walmart, the leadership style of the company is leaning towards a structural leadership and autocratic leadership. The structural leadership style is where the leaders design a certain standard in the workplace to coordinate different employees on what is supposed to be done during work hours (Bolman & Deal, 2014). Additionally, the structural leaders have a clear goal and assign their employees specific jobs that are fit for their expertise (Bolman & Deal, 2014). On the other hand, the autocratic leadership style is when there is minimal to no input from the staff to further improve their workplace (Chukwusa, 2018). Walmart's leadership style today is making sure that employees under the leader will produce the expected work outcome of their job description. This way, the autocratic leader can rapidly make decisions in times of uncertainties since the only important opinion is from the leader. Additionally, the autocratic leader can take full responsibility of any consequence that the decision resulted into (Chukwusa, 2018).
References
Barlow, J. (2016, March 22). Board of Directors vs. Management: What is the Difference? Board Effect. Retrieved from /blog/board-of-directors-vs-management/
Dudovskiy, J. (2016, March 29). Walmart Leadership and Walmart Organizatinal Structure. Research Methodology. Retrieved from https://research-methodology.net/walmart-leadership-and-walmart-organizational-structure/
Sendjaya, S., & Sarros, J. C. (2002). Servant Leadership: Its Origin, Development, and Application in Organizations. Journal of Leadership & Organizational Studies, 9(2), 57–64. doi:10.1177/107179190200900205 
Walmart Inc. (2020). About Us. Walmart website. Retrieved February 20, 2020 from https://corporate.walmart.com/our-story
Walmart Job Hierarchy. (2018). Hierarchy Structure website. Retrieved February 20, 2020 from /walmart-job-hierarchy/
Part II: Personal Leadership Profile
In part 1, I described the leadership profile of Walmart and the leadership style, which is structural and autocratic leadership, that the company use to manage its stores and employees. Although these leadership styles have their own advantages with regard to rapid decision making and coordination of employees, there are also disadvantages that will arise if the leader cannot effectively motivate their employees to give more than what they’re supposed to do and have fun doing it.
According to Collings (2014), the problem with Walmart is that the employees lack motivation to give be...