Decision-Making in Workplaces
For this first SLP assignment, think about some major and minor decisions made by your managers that you were involved with or impacted by. Review the background material concepts, and think carefully about how you have personally observed some of these concepts. Then write a 2- to 3-page paper addressing the following issues:
Give some specific examples of strategic and operational decisions that you have observed in your workplace. Give at least one example of each type of decision, and explain why you think this decision falls into this category.
Give some specific examples of both programmed and non-programmed decisions that you have observed. Give at least one example of each type of decision, and explain why you think this decision falls into this category.
Discuss the specific decision-making style of a supervisor you have worked closely with, and discuss whether this supervisor’s style is rational or intuitive. Give specific examples to explain your reasoning as to why you think this supervisor is rational or intuitive.
Strategic And Operational Decision
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Strategic And Operational Decision
Decisions are part and parcel of today's organizations. Everything in the company today is based on decision-making, and failure to make the right decisions is always inappropriate – whether major or minor (Kourdi, 2011). We observe significant and minor decision-making processes in our places of work daily, and this paper explores strategic and operational decisions, examples of programmed and unprogrammed decisions, and decision-making styles used by our supervisors in our workplaces.
Examples of strategic and operational decisions
A strategic decision is relevant to the company's long-term goals and objectives. Strategic decisions in my workplace include IT investment, information security, and customer experience decisions. These examples fall under the strategic decision category because they are introduced to help the company attain and maintain a competitive edge. These decisions are hard to reverse and have a crucial resource proposition for a company.
An operational decision is a decision adjusted and improved frequently in correspondence to the company's internal and external conditions. Examples of operational decisions in my workplace include deciding who loads and unloads trucks, deciding the nature of the product marketing campaign, deciding which order schedules for manufacturing first, and determining the type of raw materials to purchase. These decisions are made to ensure the business's day-to-day operations are smooth. Managers make these decisions daily to ensure that internal operations run smoothly.
Examples of programmed and non-programmed decisions
Programmed decisions are based on a widely understood criterion, whereas non-programmed decis...