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Subject:
Management
Type:
Essay
Language:
English (U.S.)
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MS Word
Date:
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Topic:

Business Metrics

Essay Instructions:

For this discussion, read What Are Business Metrics? (attached) and Measuring Communication Effectiveness Across Diverse Backgrounds and Missions (attached). In your initial post, address the following questions:

What are some key considerations that could drive organizations to put metrics in place to measure the effectiveness of internal communication initiatives?

How might the metrics be similar or different with an external communications initiative?

Why is the particular business environment organizations operate in an important consideration when implementing metrics?

Essay Sample Content Preview:

Business Metrics
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Business Metrics
Business metrics are a crucial tool business use to monitor and evaluate the progress of a specific company procedure (Klipfolio, n.d.). Internal communication operations should be monitored to gauge their general achievement, just like any other company activity. Programs for internal communication usually have a specific objective and purpose. A failing strategy cannot be updated in the future if a company does not monitor the success of an internal communication effort. Effective communication is described as reaching and having an effect on the target demographic while achieving the intended goal for the target group (National Academies of Sciences, Engineering, and Medicine, 2016). Interventions that improve communication effectively also increase worker participation and foster a healthy workplace environment.
Internal and external communications will use metrics to determine and assess their communication activities. Internal communications are directed at the company's personnel base,...
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