Module Bus 599 case # 2 TD #2

The same person that did my Module 1 case should do this module case 2 as well because its a continuation. Module 2 - Background Case: Inputs, SLP: Time Warp!! The background reading for the Case in this module focuses on one of the diagnostic models you were exposed to in Module One. We will be looking at the Nadler-Tushman Congruence Model. You will be using this model to complete the case. David Nadler is the founder and CEO of Mercer Delta Consulting Group. An internationally recognized expert in organizational change, Nadler has written seven books and numerous articles for practicing managers. Michael Tushman is a Full Professor at the Harvard Business School. He has written or edited eight books and is widely published in academic and practitioner journals. According to the authors, "Other things being equal, the greater the total degree of congruence or fit between the various components, the more effective will be the organization- effectiveness being defined as the degree to which actual organization outputs at individual, group, and organizational levels are similar to expected outputs, as specified by strategy" (p.45). If the link to the article does not work, it is probably because your computer does not allow "cookies" which would let you connect directly to the library. In such a case, you will need to connect manually to the appropriate database. For instructions and passwords to access the TUI and Touro College library, see "Ongoing Useful Resources" near the bottom of this page. Read: Nadler, D.A. & Tushman, M.L. (1980) A model for diagnosing organizational behavior. Organizational Dynamics, 9 (2), 35-51. Available in the Business Source Complete database in the Touro College Library System. OR Click Here to Download For Case 2, you should focus on the Inputs aspect of this model. Read pages 35 to the top of 43. You can stop at the Outputs section. Optional Material for Case What follows is a sampling of six articles that approach organizational analysis and/or diagnosis from an open systems perspective. They demonstrate that the principles of open systems apply to a wide variety of organizational concerns - from community development efforts to supply chains. All of these articles are available through the Touro College Library system. The specific databases are indicated following "Source". Wiley, Angela R.; Thomas, R. Elizabeth; Stewart, Eric; McCoy, Jon; Kloos, Bret; Hunt, Gladys D.; Moore, Thom; Rappaport, Julian; Good, Trudy L. (1997). Bridging the Gap Between Schools and Community: Organizing for Family Involvement in a Low-Income Neighborhood. Journal of Educational & Psychological Consultation, Vol.8, Iss.3; p.277. Source: Psychology and Behavioral Sciences Collection Ziaul Huq; Thomas N Martin. (2000) Workforce cultural factors in TQM/CQI implementation in hospitals. Health Care Management Review, Vol.25, Iss.3; p.80-93. Source: ABI/INFORM Trade & Industry Miriam Heller; Eric W Von Sacken; Richard L Gerstberger. (1999) Water utilities as integrated businesses. American Water Works Association Journal, Vol.91, Iss.11; p.72. Source: ABI/INFORM Trade & Industry Rob McLuhan. (2005) Closing the channel loop. Marketing Direct, p.S11-S12,S14-S15. Source: ABI/INFORM Trade & Industry Marc H Meyer; Mark Anzani; George Walsh. (2005) Innovation and enterprise growth. Research Technology Management, Vol.48, Iss.4; p.34-44. Source: ABI/INFORM Global Sock H Chung; Terry Anthony Byrd; Bruce R Lewis; F Nelson Ford. (2005) An Empirical Study of the Relationships Between IT Infrastructure Flexibility, Mass Customization, and Business Performance. Database for Advances in Information Systems, Vol.36, Iss.3; p.26-44. Source: ABI/INFORM Global - BUS599 - MBA Integrative Project Module 2 - Case Case: Inputs, SLP: Time Warp!! BACKGROUND Each of the diagnostic models presented in Module One had particular strengths and weaknesses. The Nadler-Tushman Congruence Model is particularly strong in terms of Inputs. Therefore, for this part of the case, you are to analyze the Key Inputs of Industrial Services of America, Inc. From the reading you will see that there are four input categories: Environment (factors external to the organization) Resources (factors internal to the organization) Organizational history (Persistent Traditiona) Strategy (goals, objectives and strategic initiatives) You will see that the Key Factors in the first three input categories should support and integrate with the Strategy Input factor. REQUIRED READING: Start by reading the article by Nadler and Tushman you downloaded from the Background page. Again, read pages 35 to the top of 43. This will tell you how to go about completing an analysis of Key Inputs. Refer to the assigned and optional readings in the background for this module. Review Case Analysis since it is so important in this final course. The purpose of a Case is to show that you have thought critically about the subject matter that you are learning AND to make an argument for a Claim about the specific situation in the Case assignment. Stephen Toulmin has developed an Argument Methodology that is very useful in Making a Case. To review Case Analysis and Toulmin's Argument Methodology, go to Making a Case page. CASE 2 ASSIGNMENT: Make a Case for one of the following propositions: The inputs at Industrial Services of America, Inc. consisting of Organizational Environment factors, Internal Resource factors, and Historical Tradition factors, [highly support, partially support, or do not support] the company's mission. (Choose the level at which the Strategy is supported by the other factors.) TIP: The "Optional Material" provided below contains several journal articles that take an open systems view of organizational analysis. If you want to get a "feel" for what comes out of this type of analysis, feel free to check some of them out. Make a Case for which OD model you think is the best for doing an OD analysis for Industrial Services of America, Inc., based on several current issues the company is facing. There are several parts to this assignment. KEYS TO THE ASSIGNMENT: Case Expectations: In order to make this case, you first need to identify the Key Input factors in the first three categories. And you will also need to identify the specific strategy of the company. So the paper consists of the two main parts: Identify and discuss the Key Input factors from each of the four input categories (at least two each). Explain why these are critical (consider the strategy and how important each one is in providing support) Make the case as to whether the Key Input factors in the first three categories support the Strategy (classify the strategy according to Porter's three generic competitive strategies). You will not be able to identify all of the inputs in such a short paper, so First identify the most critical inputs in each of the first three categories and justify WHY they are critical. Also explain what effect the inputs from one category have on inputs from the other categories. Then discuss the organization's strategy and classify it according to Porter's three generic competitive strategies. How well does this strategy fit with the environmental, resource and historical inputs you identified? Make a Case for your proposition as to how the Key Inputs support the Strategy. You must support your analysis with objective evidence. Sources of information for the entire project may include organizational documents and reports, articles in newspapers and trade publications, even interviews and personal knowledge (though you should corroborate this when possible.) Be sure to cite your sources and provide a bibliography for each module's case. Write up your case in a 5 page paper (not including Title Page and References). This paper is due by the end of the module. ASSIGNMENT EXPECTATIONS Your paper will be evaluated on the following seven (7) points: Precision - Does the paper address the question(s) or task(s)? Breadth - Is the full breadth of the subject, i.e., all the keys to the assignment, addressed? Depth - Does the paper address all elements of the topic in sufficient depth? Does it include and apply the background readings and other background resources? Are they included as references? Critical thinking – Are the concepts of this module applied accurately, logically, and relevantly? Organization - Is the paper organized in a coherent and systematic manner? Are headings included in all papers greater than 2 pages? Clarity - Is the writing clear and the concepts articulated properly? Are paraphrasing and synthesis of concepts the primary means of response to the questions, or are thoughts conveyed through excessive use of quotations? Referencing (citations and references) - Does the paper use citations and quotation marks where appropriate? Are all references listed in the bibliography used and referred to via citation? TIPS AND SUGGESTIONS You may use a simple diagram to highlight important factors. However, do not use the diagram in lieu of valuable analysis (or to take up valuable writing space) - it should be in addition to your paper of 4-6 pages of analysis. Just because you have written the minimum four pages does not mean that you have adequately covered the topic. Err on the side of writing more rather than less. Choose the data you use carefully. Is it relevant and important? Include a cover page and reference page, in addition to the 5-7 pages of analysis described above. Include headings within the paper Cite AND reference all sources that you use in your work, including those that you do not quote but paraphrase. This means include citations and quotation marks for direct quotes of more than 5 words, and citations for that information which you have "borrowed" or paraphrased from other sources. Follow TUI Guidelines for well-written papers. (Click here if you are unsure of what those guidelines are). For help with your research see this page on a separate piece of paper please mark it TD and answer the following questions in 10- 15 sentences: OD, Inputs, and Strategy (Dr. Sabe) Here are some general topics. The discussion is intended to give you a forum to talk about what you are doing in the Case and in the SLP. You can focus your contribution on a few of the questions, or if you prefer address all of the questions. OD - How does OD relate to Strategy? How do you think the top management team at National Presto Systems could use OD to inform its thinking about strategy? Inputs - What are some of the important inputs to an organization to which you belong? Marketing Strategy (Generic Strategy) - price and product development. And also Market Saturation. How do these relate to each other? How are they best analyzed and developed into a strategy? Discuss the connection or relationships, if any, among Org Development, Inputs to an organization, and Marketing Strategy (Generic Strategy)? (HINT: Use these theories to help you in analyzing the data in SLP1.)