Coaching and mentoring

Coaching and mentoring
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Coaching and mentoring
Introduction
Coaching and mentoring are processes that help individuals to develop their career in a particular direction. It is can also be defined as the support given to individuals in their career growth and development both for long term and short term. Usually coaching and mentoring is being administered by an experienced professional or expert in a particular field. The coaching and mentoring program helps individuals to get new ideas on how to carry out their daily job operations and duties. The individuals under coaching and mentoring program will learn new ideas on how to manage their jobs.
Case study
Ben has jut been promoted to a management position in a company. He has never been in a management position before. Ben confronted Sandra, her predecessor to offer him with advice and counseling on his new role. In the coaching relationship Ben would like Sandra to give him some specific management tips regarding his new role.
Answer to question a
In the process of getting management advice from Sandra regarding his new role, Ben has to ask some questions to Sandra. Some of the questions that Ben should seek from Sandra based on her experience on the job are discussed below.
The requirements of the new role
In order for Ben to successfully manage his new management role, he would like to know from Sandra, her predecessor what is required from him. Management position of any level has some requirement which must be fulfilled by individuals to be successful in their management roles. The requirements must be fulfilled by the respective managers to ensure the smooth running of the organization. Sandra in response will be expected to give Ben the basic requirement of a good manager.
Behavior and conduct
Management positions will require a good management of the self behavior and conduct. Managers should set the example of good behavior to other fellow employees. They should respect their job and obey all the rules and regulations of the company. Managers should be disciplined, honest and time conscious. A good manger should be respectful to the employees and should be readily available to listen to them.
Decision making
The important issue in any managerial position is decision making process. Managers of all organizations are required to make decisions regarding some issues. The decision made by the managers will be crucial in the operations of the organization. The decisions made by managers can determine the success or failure of a company. Bad decision making can result into the failure of the company while good decisions will always result to the success of the company (Leatherman, 2008). Hence decision making will determine the success or failure of a manager. Managers should make good decision based on extensive research and consultations. In making of decisions there should be wide consultations on the issues from various people within the organization.
Delegation of duties
As a manager Ben should be advised on the importance of delegating duties to employees. The delegation of duties should be based on experience and skills of the staff members. Delegating of duties will give managers ample time to supervise the work with ease and monitor the progress of the organizations. Staff will have confidence in their managers when they are delegated duties and will be encouraged to work hard.
Developing and motivating of staff
A manager should be involved in initiatives that help in the motivation and development of the staff. The manager should encourage regular training of the staff on various issues. The training will help in the development of the staff (Kathy & Tim, 2009). The staff can also be motivated by giving of various incentives to those who meets the deadlines or targets. This will encourage the staff and help in motivating them. The motivated staff will develop positive attitude to the company and work to improve the performance of the company.
Effective communication
Ben as a manager is expected to communicate effectively to the employees and the clients of the company. The communications should be clear and on a regular basis. This will ensure that all the employees are updated on the progress of the company.
Managing of the work
Ben will also be expected to manage his work effectively to ensure that there is productivity and performance of the company. Management is all about the performance of an organization hence Ben should put effort to ensure that the company is performing well in terms of productivity.
Answer to question b
Basic elements of the coaching/ mentoring relationship
The coaching relationship should be able to explain the roles of the mentor and the leader to be trained. This will demonstrate the commitments and faithfulness of the parties involved to the coaching or mentoring relationship. It will also helps in the identifications of the framework of operation for the parties and how they will meet their commitments of the coaching program.
The performance expectations and the outcome of the coaching relationship should be specified. The coaching relationship is meant for the achievement of certain goals and objectives. Failure to achieve the goals of a coaching program is an indication of a poor mentoring relationship. Specifications of the outcomes and expectations of a coaching relationship will therefore act as guideline to ensure that the program is successful.
The coaching relationship should have elements of performance measurements and the achievement of the specific goals of the coaching relationship. No differences should be maintained in the process of coaching relationship....